[identity profile] xoperator.livejournal.com posting in [community profile] artists_beware
WHO: kgosiarts / reverseinversefursuits

WHERE: Kgosiarts @ FA (old account)
Reverseinverse Fursuits @ FA (current account)
Facebook page

WHAT: Fursuit partial (faun legs)
WHEN: Feb. 15 2015 to Nov. 3 2015

PROOF:
Initial contact
Agreement on details and payment
Payment sent
DTD is sent and arrives
Issue with fur order
Asking for an update
Flood happens
Contact stops
Sent messages over FA (read, not replied)
Contact on Facebook: One, two, three, four

EXPLAIN:

A long, long time ago…

Back in Febuary of 2015, I was browsing through the forums of a boffer game I used to play in and came across a post made by Kgosi offering faun legs along with a special offer.

I sent them an email expressing interest in the faun legs/special sale and had a couple questions about fursuit stuff because I had zero experience with fursuit stuff. Kgosi responded quickly, answered all my questions, and we agreed on a bi-color set of faun legs with resin hooves. Due to a small medical issue, Kgosi agreed to build the feet/hooves around a pair of boots I had and would install a hidden zipper in the back so I could easily take them on and off. I paid right away and sent out the DTD a couple days later. Kgosi lives about two to three hours from me, so the DTD arrived in no time at all. Progress on the legs apparently began only to hit a snag when the fur Kgosi bought over Etsy specifically for my faun legs was "destroyed in the mail." Kgosi was refunded, and progress resumed when they got new fur from somewhere else. I heard absolutely nothing from them until July of 2015 when I contacted them asking for an update. Kgosi responded, claiming a flood in their work area damaged the legs; however, the boots and DTD were in a tote at the time and thus survived, and they were already "half way done" the replacement set of legs which would be sent in about two weeks.

Two weeks later, nothing. I sent Kgosi another email in August and received no reply. Eventually I made an account on FA and sent them a note that was read but never replied to. I sent another note later and once again, it was read and ignored. So I contacted them on Facebook and they finally replied, stating the legs had been sent in June. I showed them a screenshot of their email from July about the flood, and Kgosi replied saying they no longer had the emails so I forwarded the entire email thread. (Which is the blank email in the "Contact stops" screencap.) After some back and forth, they said they contacted their local post office and was told the package had been sent and was past reimbursement. So I asked for the tracking number and called my post office, and the helpful gentleman on the phone said the tracking number didn't exist. Remember how I said Kgosi lived about two to three hours away? I figured there was no way in hell a huge box going to a place a couple hours away would just vanish, and so I called the post office by Kgosi's known residence and was told the tracking number didn't work because it had "too many numbers." I sent Kgosi a final message on Facebook with this information and requested another tracking number, along with any evidence that these legs I bought actually once existed. The message was read and never responded to.

During all the waiting, the fur mishap, the "flood", Kgosi was actively posting finished projects on their FA account. (Which lead me to believe I was being strung along the entire time because they post pictures of every piece of work they finish.) They originally had a Trello page with a list of their commissions and commission statuses, but it's been long since deleted. I do remember the list being pretty long, though. According to some messages left on their old FA account and their Facebook page, I'm not the only one who was waiting forever for work from them. I doubt I was the only one who paid to be scammed, either. I did try to contact Paypal like people suggested to do in my advice post, but I couldn't get through to an actual person and it was too late to get my money back at the time. More so now.

I know this is all partially my fault as I let so much time pass between messages, updates, etc. and got snippy towards the end. I didn't ask for any WIP shots either. I had no idea how to handle a fursuit commission, but now I know better. Unfortunately, this experience has left me incredibly wary of fursuit makers.

Date: 2016-03-22 12:48 pm (UTC)
From: [identity profile] lackoflollies.livejournal.com
Call paypal and give them everything you gave us, there is no reason why they should side with her, especially when this was a physical item. On top of the fake tracking number.

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