[identity profile] rebeccaannoying.livejournal.com
I have been really excited about building cosplays, but I can't afford multiple costumes for myself and I don't want to fiddle with commissions right now. My way around this has been to build projects very cheaply for friends. I usually charge for materials and not much else, and this has worked out great. I get to practice patterns and have fun making stuff, and they get a nice costume peice for a good price. The largest project I did was a Pokemon mascot/fursuit type head with some feet for my best friend. It took me a long time, but we had great communication and the completed head was a huge hit. Now her little brother wants me to make him a similar costume, but I have a few reservations.

His request is a full body Lucario costume. I'm not worried about the complexity or scope of the project, but I admit it's fairly ambitious for my experience level. It's also a ton of work to do for free. Don't get me wrong, I would LOVE to do such a project, but it's probably going to take at least two months. I initially agreed to this project last summer with the understanding that it woudln't be "due" until 2017, and that work was going to happen in bursts during breaks from school. The plan was to start with a head, then do arm sleeves and feet, and finish with the tail and body. This way he could have useable costume parts before the whole thing was complete. Unfortuantely my living situation didn't allow for work to begin that summer, and then college started in the fall. I made it clear that I could not work on Lucario during school, so I planned to get a ton of work done over Christmas break (and I started telling him this in September, so it wasn't a surprise). I spent a lot of time researching techniches and prepping digital files; my plan was to take advantage of the school's laser cutter and 3D printer to save some major time. Everything was ready to go, but I needed some critical information from my friend (measurements and etc) before the shop closed for break. I gave him two weeks to get me the stuff I needed... and he never did. I missed my window of opportunity with the shop. Of course I've had access to the shop since then, but for some reason this kind of killed my desire. I was about to devote my entire break to his project, and he couldn't even be bothered to give me some basic info. It makes me question how badly he actually wants this costume, and more importantly if I can depend on him for other important things like the DTD, fittings, additional materials, etc.

There are a lot of advantages to this costume: the build will be a ton of fun, the "commissioner" is willing to try on prototypes (which I imagine is considered unprofessional in fursuit/cosplay communities), and it will be great advertisement for my work since he attends multiple cons. I really, really want to build it. The downsides are that I don't feel like he understands or values how much work I'm about to do, and I don't know how reliable he is. If I hadn't already committed to this project (and they hadn't already purchased some of the materials) I'm not sure I would still say yes. I really want to move forward with this, but if I'm dropping out now is the time to do it. Any suggestions on what I shoud do? If I don't build Lucario, how should I break it to my friend? I'm afraid he'll take it as a personal slight :/
[identity profile] lunar-orchids.livejournal.com
Recently a friend of mine purchased a joint ych where artist A did the lines and artist B did the coloring and shading. My friend auto bought two images from this joint ych selection out of the four possible.

Artist A delievered the edits to both the lineworks quickly for approval and was very approachable.

Artist B only contacted her when the works were finished. She supplied artist B two flat colored images of the characters coloring and one turned out beautiful. The colors were correct as were the details she asked for. Unfortunately the second image looked nothing like the character that was supplied for it.

When she noted artist B stating that they missed marking details and the shading was heavily off and looked rushed they got angry saying she should have supplied a shaded reference.

Now in all the years ive commissioned artists i have never heard of this before. Most artists want a flat ref and is it wrong of her to be upset that the artist didnt even ask if she did indeed have one?

The colors are extemely off and the markings are off as well. It really looks like the artist tried to do shotty work and get away with it and is using this as a cop out. Since they seem to al2ays be posting collab work and things.

Would shading seriously throw off colors that much? Her character is a very light dry sand color and the work supplied looked like dijon mustard almost and tbh it didnt look like there was shading supplied at all.

I feel bad for her. Is it wrong for her to assume if an artist needed more information they would ask?

TOS advice

Feb. 27th, 2016 08:39 am
[identity profile] thegraveofkings.livejournal.com
Okay, I haven't had an issue with my TOS aside from editing it recently for clarity and to add that I offer adult artwork. However.

I've gotten a number of requests for commissions from people who turn out to be a minor (which I only end up finding out when they've told me "never mind" or "maybe later")

I know that as an adult I'm not supposed to enter into a contract with a minor... what do I add to my TOS?

Should I just say "As I cannot enter into a contract with a minor, please do not contact me for commissions if you are under 18?"

I'm not concerned about losing potential clients (I've been having less luck lately anyway), I just want to make sure I'm phrasing it in a professional sort of way.

Thanks in advance!

thegraveofkings/sodabubbles@FA
[identity profile] bearprince.livejournal.com
Hello all! I have a bit of a situation that I'm not sure how to deal with!

I'm currently working on a two-part commission where I finished the first half quite some time ago. Since it had been so long since I finished the first half of the commission, I sent a note to the commissioner asking if they a.) still wanted the second half of the commission, and b.) if they wanted it of the same character they originally asked for. They responded to my first note, saying that yes, they still wanted it, but when I pressed further for what character they wanted, I didn't recieve a response! After about a month of waiting, I checked and found that my second note had never been read, despite the person being active on FA. A sent a second note a few days ago, yet this one has also not been read, again, while the person is still active on their FA page.

So I'm...not sure how to proceed here? Should I forcibly refund the person if they continue not to respond? That's what I would default to doing, but I wanted to get some advice first just in case!
[identity profile] kerijiano.livejournal.com

Not quite a beware just yet, more me looking for some advice.

I'm a suitmaker, and generally I tend to be quite lax with payments, saying to the customer that "So long as it's paid off before I ship it out, that's fine!" And I feel this attitude may have come back to hit me in the backside a little bit.

I have a customer who owes me just over half of their suit payment - having only paid their deposit and an extra 200 pounds since. They paid me the deposit back in June 2015, but then they had massive problems with their money, having bills and ex-landlord issues.

They assured me they'd be able to pay "soon" but when it got to October I sent them a message to say if they were still struggling to get money sorted, I would be more than willing to refund everything, including the deposit and the materials I'd bought for their suit to help them out. They insisted they wanted to keep the slot, and managed to pay me  the 200 on November 27th 2015. Since then I've had almost radio silence from them regarding money, until they sent me a message a couple of weeks ago to say they'd be able to pay another chunk of money towards me.

I sent them an email over the weekend, to ask if they would be able to pay the money, which as far as I am aware, has not been read yet. Certainly there's been no reply yet. I'm seriously just considering refunding them everything, and cancelling the slot, despite it leaving me out of pocket because it has been over seven months and their suit is not fully paid off.

When I next open for commissions, I'll be enforcing a more strict "once a month" payment plan to prevent this from happening again.

TL; DR: Customer taking ages to pay off their suit, thinking of just cancelling and refunding completely. Or do I give them one more chance?

EDIT: RESOLVED. I emailed the customer saying "Refund or strict payment plan" - they opted to go with the refund with the materials I bought posted to them. Thank you all for your advice!

[identity profile] king-giga.livejournal.com
Hello, I'd like to have my Terms of Service contract looked over. I want to make sure it's clear, easy to read and well organized so I have a few questions for you guys if this is alright.

  • Are my terms fair ?

  • Are they easy to read and understand ?

  • Does any part of it contradict it self ?

  • Do I need to rewrite or organize any parts of it ?

  • Any thing else I should know ?


I really appreciate any one who goes over this and gives me proper advice. I want a fair and easy to read TOS. I'm worried I could have missed something important so I need extra pairs of eyes to go over this. I've seen other artists do this before so I hope this is ok to do. I just need some advice is all. Thanks again and feel free to tear it apart if you have to.

Also does any one know of a better site to host them on or is Google Docs just fine ? I'll be updating it as I'm given advice by the way.

Edit: Thank you every one for the great advice. I didn't even realize my TOS was such a mess. I'm going to be completely rewriting, Making an F-list for adult work, and making a seperate TOS for Crafts/Fursuits. I'm so thankful i've had you guys check it out for me. My replys may be delayed since i'm without a laptop right now, but as soon as i've redone the entire thing i'll have another update up here so every one can look over the new one. I can't thank you guys and this whole community enough.

Edit 2: I've completely rewritten my TOS ! It's a lot shorter and to the point. I'd like some further critique on it as well. The link should be the same but just in case it's https://docs.google.com/document/d/1S5Wb6ZL7XzJ5ac_oWtzF0lUYu1PparX9vRN76XqQRXc/edit?pref=2&pli=1#

After reading Kayla-La's TOS I added a few snippits from their TOS into mine for the sole fact i didn't know how to word it any better than they had. .I also fixed a lot of the wording in mine to look a lot more professional. I'm not sure if credit is needed for that sort of thing ? But I wanted to put that out there just in case. Thank you for the ones who suggested that to me.

[identity profile] laughsatthunder.livejournal.com
A few days into January I asked someone about trading a pre-designed fursuit partial in exchange for a resin base. The persons agreed and at that point, before anything was sent out, I asked if it would be okay to have them buy me more supplies to make the trade equal (as the partial is worth $800 and it was brand new). They agreed to it, I made a list of things I'd like and they agreed to that as well. They said they'd ship their half that following Saturday and I agreed to do the same.

Saturday comes, I ship out my half and give them the tracking number. No response, messages aren't seen. I get a message from them on Tuesday that my half has arrived and they're more than happy with it. That's great, but I haven't received my half so I asked if they shipped it out too. They say they haven't had the time so they would run to the post office.

I receive no messages but the base arrives in the mail, to my dismay it's cracked but at least I received it. I tell them I got it but it was broken and ask when they'll buy the supplies. They give me the same response as they did when the trade first initiated, which sums up to "I'm not paid much but I'll buy it this weekend on Friday or Saturday."

The last time I asked, with my messages not looked at, was January 26th. I haven't heard back from them and they appear to be somewhat active.

Should I wait a little longer or send another message, maybe cut off ties with them and take my loss? Is maybe an A_B post needed?

Thanks much.
[identity profile] wilk-canine.livejournal.com
Recently I had a commissioner approach me for a refund. I had taken a bit too long on their piece (I have my excuses but I'll leave them out) and they requested their money back. Since I'm doing very badly financially I asked if I could perhaps finish it within the day instead and they agreed to let me attempt to. I sent them the sketch and they approved it, but upon me delivering the final piece they said it felt rushed and that they weren't satisfied, requesting a refund again.
But now I'm hesitant to give it since I've already completed the piece, and to me it didn't seem rushed at all and seemed on par with me normal work. Either way, they had agreed to let me try and finish it and I did, so time was spent on it and I don't know how to proceed from here. Can anyone give me some advice?
[identity profile] knbender.livejournal.com
So I made a change to my TOS recently, stating all participates in a picture must agree to my TOS because of usage rights whether they are buying the artwork or not. Some have messaged me with confusion as to why, thinking it's a major inconvience and others have agreed with my stance of protecting myself and other people's characters.
As an artist, I feel the problems start since I sell prints and art packs, and commissioners agree I can do this with the artwork when they fill out my TOS agreement form, but with 'surprise' commissions, I find I don't have every participates agreement and can't use the artwork. What if the other character disagrees with my TOS? It's been a strange grey area. Also, it's been a growing problem of people using other's characters without permission in pictures that the owner doesn't agree with. I feel this protect people better, and protect me from being in the wraith of a person who I accidentally helped harm.
For a long time, I've felt uncomfortable doing people's characters in paid work without the express permission as a 'surprise' gift for the person from the commissioner. Am I in the right for not allowing it anymore? Am I being too harsh?
[identity profile] beastcub.livejournal.com
Would creating a fursuit for a customer with markings in tribute to David Bowie be of any legal concern? The most key marking would mimic the image below. The suit would also have red hair and rainbow stripes.

(a link in case the pic does not show up https://s-media-cache-ak0.pinimg.com/236x/d8/43/45/d84345c5ad39626539320264625cb410.jpg )
[identity profile] crocdragon89.livejournal.com
Long story short, I had a falling out with a friend who was also a client. To say the "break up" ended on a good note, I don't think it did. And unfortunately, through this nonsense, I wasn't able to finish correcting one of his commissions as we weren't on speaking terms, I kept forgetting, he wasn't rushing to get it finished, and I was working on other commissions at the time. To put it simply, I finally made these corrections, and would like to give them to him, but I don't know how to word the note. I don't want him to think I'm ready to be friends again. I just want to drop his commission off in a professional and buisness like manner, and be on my way. I don't wish to be cold, though. I hold no malace towards him. However, I couldn't say how he feels about me. Regardless, I just want to give him his corrected commission and move on.

I was originally going to put:

"Just dropping this off before I keep forgetting about it. It being a paid piece, it's something that should've been corrected immediatedly, and for that apologize.
Ps. I am contacting you in a buisness manner only."

But I feel that's too "cold". I'm terrible with words, so I'm hoping someone here would be able to help me with this? Thank you.


Edit 1/26/16: I was able to give him his commission. And at first all things seemed to have gone smoothley, but several days later he came back to me, asking to talk because he claims he's tired of "running" and feels there's unfinished business between us. Now, he's not being malicious in his words, he just feels there's something to patch between us, but I don't want to, nor do I feel anything needs to be "patched". I just wanted to give him his commission and be done with it all. But I can't if he won't leave it alone. I'm not asking for advice for this part, because I already responded to him, letting him know that I personally would've been fine to have just given his commission and be on my way, but I decided to let him talk. Stupid move, I know, but I've already said it, and I would feel bad taking it back. So I suppose this is now on me. Still though, thanks to everyone who gave me advice.


Edit 1/31/16: Okay. I was more firm with him this time, and he backed off without any fuss. Things are settled between the both of us, and it looks like things will and should be smooth from here on out. Thanks once more to everyone who has helped me with my original issue.
[identity profile] foxyanu.livejournal.com
Hey everyone, I was commissioned for a fursuit head, which was completed and really adored by the commissioner, but that's not the issue. I'm really not sure how to approach the commissioner about the constant messages he sends me via Twitter and text (37 pages worth in a Word document...). He's a local fur that I've only recently met and I don't like hurting people's feelings.

So, here's the story:

I was approached on FA to commission a fursuit head for A. Once I got all A's info, I maintained what would be normal contact, i.e. letting A know the fur was backordered so there would be a slight delay, etc. As soon as that info was given to A, I was barraged with questions about fur, how I was going to make it, what I was going to use, etc. At this point, I asked A is they had read my TOS, they said yes. In my TOS, I have stated that sending me a lot of messages, harrassing me for information, could canel your commission. This continues throughout the process, ok, I admit I should've said more about my TOS to them again, but it was my first real commission for someone other then a friend. The commission is completed, A loves it. Sadly, A has continued to send me a lot of messages and doesn't seem ot understand that I, 1. Don't have time to sit around a chat, and 2. I really feel uncomforable with them acting like this.

Since I'm rather new to dealing with commissioners, I'm looking for a preferably gentle way to let A know this is unacceptable as I am unsure of how A will act otherwise. Advice would be greatly appreciated.

01/10/16 UPDATE - I received another note on FA from A. My commissions are now closed, but A asked if I could do another commission AND give them a discount because they already bought something from me. I politely told A that my commissions are currently closed and there is no discount for being a previous customer. I also added that I wanted to mantain a professional, business relationship with them, nothing more. So far, communications have gone quiet from A.
[identity profile] ventkazemaru.livejournal.com
First time posting here so I got no clue if this is the right thing to do.

So some person noted me to draw some undertale style art. Okay alright, I can handle it. I notice at the end of the note he said,
"Don't ask anything I have already explained. Waiting for a price, thank you."
I have to admit this is a rule I have on my general page, but not for art. I'm not sure how anyone can work with minimal information or without even clarification from their client.

I accepted it at first since this is seems to be pretty straight forward regardless.
Then he immediately sends me money. Despite me saying nothing about pricing and the fact he even asked for a price in the initial note.

This is immediately violating my commission terms, you only pay when the sketch is done.
I say I cannot do this commission as he violated my terms.

I then get a response that I've always been a difficult artist to work with and he doesn't care about the money. I not even sure what he means by professional business, he broke my terms, I have to uphold them. Somehow I'm not professional to him.

I ask some questions on how I should do his commission after all this. But it seems to me he doesn't really care and just wants me to draw something.

I honestly don't know what to do at this point. I've been civil the entire way. I already canceled the commission and returned the money, but he seems to expect me to still do it after all this. this person has commissioned me before without a hitch, from my view anyway. I don't know what's wrong.

http://imgur.com/a/rCUlC
[identity profile] beastcub.livejournal.com
If a fursuit is sent overseas and arrives safely in the customer's country, and the customer is aware the fursuit has arrived and is sitting in customs, but then the customer fails to pay customs fees in a timely manor causing the fursuit to be returned to the sender, and said fursuit gets lost or damaged in transit on its way back to the sender... what responsiblity does the sender have in said situation?

I have been told "A return trip is not part of expected services. Anyone with legal and logic will know this. It made it safe one way and that made the terms basically fullfilled."
[identity profile] blazingcider.livejournal.com
I am in a odd situation. A friend of mine commissioned me for a fairly large project sometime ago. The project is large, and I had a lot of life trauma happened to me since then that has prevented me from working on their commission (including moving back to my mother's small home). With a new job, I cannot work on the project due to my little to no free time, nor do I have the space.

Here's the thing..I WANT to refund them! No payments, no promises that I will, but a flat out immediate full refund. I feel guilty for making them wait so long, and have gotten little progress on the project (my fault! I know!). Instead of wanting the refund, the friend writes me a sob story on how they don't want one, how this commission is all they ever felt proud of, and would rather wait..the thing is, with my current career and time, that is unlikely, and I feel as though I will be making them wait forever.

Do I just flat out refund them and say sorry, but I no longer have the time to work on your commission? Say that I would much rather them go to some else who has more time and discipline than I do? I'd HATE to make them wait any longer!

I'm at a loss! It's either my sanity, or making this person feel like crap for refunding them.
[identity profile] beastcub.livejournal.com
I made a head for a customer last year who knew at the time they wanted a fullsuit in the future, an extra $200 was put down to buy all the fur needed and that $200 later would be applied to the body price.

The issue here is the bodysuit pattern changed drastically since last year, it got a lot more complex, and to be frank part of why I chose them as a customer when I made the head was because their overall design was easy, I took them as a "cooldown" piece because a lot of what I make is so complex.

Feeling that I agreed to make the rest regardless by charging the $200 and buying the fur I still took them on as a customer for the fullsuit this year.

But now I am thinking that despite having the $200 and the fur I could have stood up and said "this is not what I agreed to last year, I will do the old design or mail you the fur, you'r choice"  but at this point I feel it would be uncool to say anything since I already took an additional payment twoards the fullsuit which futher sealed the deal.

Would it hurt to bring up my concers on the complexity of the body at this point? Because I am feeling like, in spite of myself, I have set things in stone by this point and I need to just quit thinking about it and do the work.
[identity profile] miryhis.livejournal.com



Hello!

Recently, I have been asked for two commissions, and I'm not sure how to handle pricing them. I purchased the Graphic Artist's Guild Handbook, but I can't seem to find a case that relates to the first one. I could be overlooking something, though!

1) Someone has asked for me to draw a logo, a mascot, and 4 pieces of art relating to their business. The 4 pieces are just going to be various electronics on transparent backgrounds. I'm not sure what to quote for a price, so I looked it up online, but I could only find prices just for logos and not for the mascot or the 4 extra pieces. I thought that mascots would fall under logos, but I'm not completely sure about that. All of the art will be used in signs and on their website. What do you think I should charge for this amount of work (logo, mascot, and 4 pictures of art)?

2) I have been asked by an author to draw illustrations for their children's book. I saw something pertaining to this in the handbook, but I'm at a loss because they want 40-50 pictures. I have no idea what to charge for that amount. I received advice that said I should charge a different amount per a page in case the author wants more detailed pictures for some of the pages. I'm going to meet with the client Sunday, so I will update the post with any new information. What would be a good price for a commission this size or what should I charge per a page?

Thank you for your help!

EDIT: Case #1 went through. Case #2 is in limbo. The client decided on 5-6 illustrations and wanted to pay $250 + royalties for the book. I was not sure if that would be a good price for that ammount of art.

[identity profile] laughsatthunder.livejournal.com
Hi again.

This is the second time this has happened to me, but back in August I finished a fursuit head for a client who commissioned it in January. They were supposed to have it paid off MONTHS before I shipped it out to them (I think April/May) but kept putting it off. The base was completed months before the fur was added on.
However, they received the head and never contacted me after.

Now they're selling it (which I have no issue with) but point out problems they never brought up to me, such as the fursuit head not looking like their character and issues with communication when I sent them regular WIPs. I'm more than positive, however, that they're upset and bringing up drama because I un-added them on Facebook since they were getting into fights with my friends on my posts after I told them to stop.

Before this, I had another client commission me but pay more promptly, but nit-pick on the foaming and then upon receiving the item, never mention anything that was wrong with it and then write a fursuit review on it with pretty much everything you could imagine being wrong that, again, was never pointed out to me.

Is there really anything I can do to prevent this from happening in the future? Others have told me not to stress out about it since it's 2 out of god knows how many fursuits I've built, but it's what they have to say that really soils it for me. I can't improve or do anything if it's not pointed out to me.
[identity profile] gamedoge.livejournal.com
I've had this happened more frequently than not and was wondering how to take action on cases like this.

Sometimes a client will give me artistic freedom with a theme for the image. I produce it, and it's not what they had in mind at all and want it redone. Usually it is sketch commissions or at the sketch stages that they find this out obviously, but by that point I've wasted time and effort. I don't want to have an unhappy client, but it's also not fair to me when I was given the freedom to do what I want.

Additionally, when a client leaves out a crucial detail and the sketch isn't what they were expecting. (In both cases, the edits usually require a whole new sketch.)

I don't want to fully refund them since they did get a sketch regardless and I feel it's on the client for miscommunication or not remembering the details of something they'd like. At the same time, I feel like refusing to redo the piece will cause them to request a refund.

Any advice or has anyone dealt with this type of situation and reached an agreement?

//EDIT//
Thank you everyone for the advice! :D

I think in this case I will offer them a new sketch as a one-time only correction due to my lack of ToS -or- a partial refund. If they accept the new sketch I will use the old one as a YCH. In the future I will be making a clearly defined ToS to deal with this I think implementing several ideas you have suggested. ^^

I appreciate the help so so so much! It has made me feel much better about this situation and how to handle it if it happens again.
[identity profile] stangwolf.livejournal.com
So I've found myself in the middle of an unfortunate situation and I'm unsure as to what steps to take next.

There's a similar advice post that went up recently I think, however, I felt it best to ask since I'm seeking some further advice.

Back in June I was approached by a user who wanted to get a couple adult sketch commissions of his character and his girlfriend/pet's character. All went well and they were both completed without much issue.

Everything was fine until earlier this week I receive a comment from a third user on one of the commissions stating the female character (the girlfriend's) was ripped off/stolen from them.

I reached out to the original owner to get a feel for what was going on from their side and identify what their wishes were before I went to the commissioner and asked him for his side and an explanation.

The story seems to be that the girlfriend found the character on E621 and asked "someone" on the site if she could use the art as a reference for her character and they gave permission. She's been apologetic and so far cooperative with the original owner, however, the whole reason they got on the original owner's radar was the girlfriend watched her a while back. So I question as to how she would not have realized she was using the original owner's character as her own and stopped once she realized it...

I can confirm the commissioner/master/boyfriend provided me one of the original owner's commissioned pieces as a reference for the stolen character. He also reacted aggressively toward the owner when she confronted them about it this week, claiming the owner gave the girlfriend permission to use the art and character design?

Now I need help in determining what I do next.

First, I've asked the original owner if she'd like me to remove the first two commissions. She said she felt it a shame to remove the art and suggested maybe removing the commissioner and girlfriend's names in the credits. However, I feel like the best (and right) thing to do would be to request the commissioner and girlfriend remove the art on their end and then take it down on mine too. Any advice or suggestions?

Second, last weekend, just before all of this came to light, I accepted a third sketch commission from this commissioner featuring the same two characters. The same day he was confronted by the owner he did send me a note that briefly said he'd be getting with me on the design for the female character but didn't elaborate on anything else.

Today I sent a note to him simply acknowledging that I had received a comment from the owner, I was aware there was an issue, and asked if he could explain his/their side of the story to me.

He replied back stating that it would take a lot of effort to explain, they were making a couple changes, and that the change in design was mostly all I needed to be concerned about.

I'm not sure how I feel about that response, I feel like he's not being honest with me and some of his behavior is starting to make me leery. I was hoping to offer him an opportunity to be straight with me, explain their side since I've got the original owner's side, but it seems that he's not interested or willing to disclose anything further to me.

I want to do right by the original owner in all of this too. She's really kind and I feel bad that I've contributed to this mess even unknowingly.

Thank you in advance for any advice y'all might have! I appreciate it!

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