[identity profile] treble the cat
WHO: Nayel-ie/Nayel/NayelFox/Nayelie Fox

WHERE:

https://www.instagram.com/nayelie_art/
http://www.furaffinity.net/nayelfox (defunct)
https://www.facebook.com/Nayeliefox

WHAT: Digital artwork, fully shaded.

Transaction was done in a single part, I traded $130 worth of Manga, all of it discontinued and rare TokyoPop manga for the commission.

WHEN: Initial Comission agreement/Payment Early May 2015 with repeatededly ignored/late replied ETA requests from June 1 2015 to 5th of January 2016

Read more... )
[identity profile] shark5060.livejournal.com
WHO:
Nayel-ie, Nayelfox

WHERE:
FA: https://www.furaffinity.net/user/nayel-ie/
Due to Nayel-ie requesting to the mods that all other links should be removed, I have removed them. You can still find her on
DA, Weasyl, FB, Tumblr, Instagram, and with her TOS Homepage on Wordpress. You should be able to guess her username =)

WHAT:
Digital Drawing of my OC, later changed to Digital Drawing of Krystal from Star Fox

WHEN:
Initial contact was on December, 31st 2013. Payment was completed on the same day.
Contacted her about the commission at 23.01.2014, 03.02.2014, 21.03.2014, 07-12.05.2014, 14-20.11.2014, 21.11.2014, 08.12.2014

Read more )
[identity profile] sierraex.livejournal.com
This post does contain NSFW Images and have been marked appropriately at the very bottom of this post. All links in the body are SFW as they are merely screencaps of conversation.


WHO: Nayel-ie

WHERE: http://www.furaffinity.net/user/nayel-ie

WHAT: 40% Off digital "Full Shaded Bust"

WHEN: Agreement & Trouble: November 13 2014

PROOF:
First contact notes on FA: http://i.imgur.com/gwrNFn0.png
Proof of payment: http://i.imgur.com/wdRBA0L.png
other email screencaps in the body (the time differences between the emails and first contact times was we first communicated through notes on FA until she was done, she then ignored the next 2 i sent, i waited a few days and sent the emails)


EXPLAIN: I Wish i knew about this site prior to commissioning her.

I got a 40% discounted commission from Nayel-ie for a "full shaded Bust" normally $100 through a journal she had posted on FA, she got it done within the same day of agreement and receiving payment, but that's not what I'm disputing. The finished piece was no where near the quality of her other artwork nor did it look anything like my character, so i sent her an email about it. The response i got was that the references made her "look like that", she tried a different shading style (which i never approved or was even told about) and that the examples i linked back to her (i linked some of her art from her gallery, expecting i was meant to get something of that quality) i was told they were a "higher tier" commission, which is a blatant lie, there is no tier above what i paid for. At the bottom of this post i have linked the final product i received, the references i gave her and the ones from her gallery i used when I questioned the quality along with a current copy of her commission prices. She has also deleted the original journal in regards to the commission sale and never used any references to show what the quality was to be like so i believed the examples i pulled from her gallery were her "highest tier"

http://i.imgur.com/LyaXqT9.png (Email for above paragraph)

So of course not being happy with the answer, which to me it sounds like she's just trying to fob me off without even caring, which according to her TOS I'm very much thinking this is how she runs her "business" which by the way have to be the worst thing ever. I must mention i DID read her TOS but i didn't think it would be a problem because the art in her gallery showcases a standard well above what she i received.
Her TOS: http://nayelie.wordpress.com/2013/01/01/terms-of-agreement-2013/

I send her another email and the response is below it
http://i.imgur.com/HUcYXNe.png
(i have not sent anything after this email)

So once again, a short answer and not really helping, so at this point I'm most likely just going to give up and say i learned my lesson, regardless of how good someone portray's their art, never commission anyone with such terrible TOS that basically screws you over completely at every turn.


The Images

The Final piece: (SFW)
http://i.imgur.com/hRNyniI.png

The references of my character: (NSFW)
http://i.imgur.com/bIq2hIG.png
http://i.imgur.com/Tz7Ii0H.png
http://i.imgur.com/n8yypFY.png
(SFW)
http://i.imgur.com/d96bddn.png
(Some how these pictures make her look like a Cat x rabbit or some kind of Fennec?)

the Examples i used from her gallery (SFW)
http://i.imgur.com/Bz5QHYL.jpg
http://i.imgur.com/587qtYf.jpg
http://i.imgur.com/0aDmWEV.jpg
(this is why i questioned the quality)

Her current Commission pricing sheet (Which is 30% off, but it's the black numbers that are the base prices i refer to)
http://i.imgur.com/YF3a0rw.png
(Again i paid for a "full shade bust" there is no "full detail" anywhere on that pricing sheet or hints at any thing more)


So as i said, not much i can do about it since she has essentially given her self the right to say "stuff you" to her customers through her ToS and rush out art. Was i within my rights to say what i did?


Kindest Regards.
~Sierra
[identity profile] rainmustang.livejournal.com
WHO: Nayel-ie

WHERE: https://www.furaffinity.net/user/nayel-ie/

WHAT: Digital Stream commission that was paid to be upgraded to a two character
adult themed piece.

WHEN: October 9th and 22nd 2013.

PROOF: The original commission was supposed to be a stream one that she never
got around to doing. The entire conversation took place in LiveStream to set up
the commission. The only proof I have that I do have one from her is one of the
few replies she gave to me in a note that I am on her que http://i.imgur.com/bSF3c5t.png

Proof of primary payment for commission http://i.imgur.com/HARP9xu.png?1

Proof of second payment to make commission Adult http://i.imgur.com/xBi6sev.png?1

Proof Nay read a note of mine but did not reply. http://i.imgur.com/MOys009.png

Proof of second attempt to contact her, but note is being ignored. http://i.imgur.com/45236Or.png

EXPLAIN: October 9th 2013 Nay held a commission stream. I commissioned her then
for a two character piece of my fiancee and I in a two character mature pinup.
I paid the first $140 to have it done and waited my turn in the stream. Nay got
tired and ended the stream, saying she would finish the que at a later time.
Later in October she put up a journal that she was going to try her hand at full
blown Porn/Adult art. I paid her an extra fee to make my commission Adult (See
payment proof). Months and months go by and I do not hear a thing. I contacted
her again to see where I stood in her que. (See proof one) she told me I was
being worked in. Continued waiting. I contacted her again in September and she
read my note but ignored it, not bothering to reply this time. I sent her a
third note (see proof five) but she is now ignoring me entirely. Nay is
actively taking new commissions all the time via stream and on FA, but ignores
her existing customers. I have dealt with 240+ artists in my time of
commissioning art and this is the first time this has happened to me.

*Edit: Established contact with artist. Work resumed on piece and commission was completed.

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