i don't think they had it on their profile when i commissioned them, i just noticed it was there when i decided to check in on them- otherwise i likely wouldn't have commissioned them at all since those kind of policies i tend to stay away from

yeah i really can't get through to them at all? i might just count it as a loss, as they've disabled their page, ignoring me on tumblr, and just... yeah. at least i could warn people about them though i guess