Depends on the countries and I would bet dollars to donuts that if a bad review was posted, they would scream and shout at the customer and that's about it. Now that can get very tiring very fast.
If they get a lawyer into it, I would first make sure it is a real lawyer and not some Internet made up character who is RPGing a lawyer. Which happened to a friend recently.
If the customer and the maker are in the same country then one set of rules apply. If in different countries, then a totally other set applies.
The maker is hedging that if they say that there can be no reviews either positive or negative they can get it to stick because they can say they are being even handed since saying no negative reviews can be shown as bias.
Personally, depending on how much time I want to spend with the backlash since the maker seems to be a little hair trigger, I would post a review in my personal Internet space (blog, Facebook, Interspace) since that's my space and I can say what I want there.
no subject
If they get a lawyer into it, I would first make sure it is a real lawyer and not some Internet made up character who is RPGing a lawyer. Which happened to a friend recently.
If the customer and the maker are in the same country then one set of rules apply. If in different countries, then a totally other set applies.
The maker is hedging that if they say that there can be no reviews either positive or negative they can get it to stick because they can say they are being even handed since saying no negative reviews can be shown as bias.
Personally, depending on how much time I want to spend with the backlash since the maker seems to be a little hair trigger, I would post a review in my personal Internet space (blog, Facebook, Interspace) since that's my space and I can say what I want there.