http://Chin Yew/ ([identity profile] chin yew) wrote in [community profile] artists_beware 2016-01-03 06:57 am (UTC)

Agree of having an alternative to Patreon

I'm getting a little frustrated with Patreon's lack of some basic and most logical requirements as a platform. I'm working hard as hell just to get Patrons and only to be disappointed with Patreon's lack of support to help my journey to be smoother. With the monthly declined pledges increasing every month, I'm starting to search for other options of platform that is similar to Patreon. I need a platform where I can post daily comic strips, where my patrons get to choose to have per post notification or weekly or even monthly updates to my posts. Some patrons prefer not to be bombed with emails daily. Some of the other basic features that I would like to have is to keep track of the Patron's coming in, out, an immediate notification of their declined pledges, a detail breakdown of calculation of every month's final calculation of pledges. And also a report of reason when I get a declined pledges so I can communicate with my Patron to solve the problem. Whether it's card details, max limit or security protection from the bank. I'm getting respond from Patreon stating they have no idea. And this bugs me alot as I've to keep reminding my Patrons to reenter their card details. Getting them to pledge at the first place has already proved a lot of effort and seeing their card declined without a specific reason really pisses me off. I need help, I'm a comic artist. Thanks in advance.

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