2012-06-02

paypal and credit card chargebacks

I got an email today from paypal saying that someone had initiated a credit card chargeback for an etsy order. It claimed that "this purchase was made without authorization to use the the credit card".

Since I hadn't shipped the item yet, I thought it was a bit weird but I would go ahead with it and cancel the order. I did so, and 5 minutes later got an email from paypal saying that their bank had charged them a fee for the chargeback, so they in turn charged me $20. So now I'm very annoyed at being out $20.

I hadn't been contacted by the "buyer" at all. The etsy ship name and address was the same as the paypal info for the person, and from thier feedback I could see they had made prior successful purchases on etsy. So I'm a bit skeptical that it wasn't fraudulent card use and just impatience. (my shop has a 14 day production time on everything, today was day 12 and I was about to ship it this morning). I should have checked with them first before saying okay to the chargeback.

So - if you need to do a chargeback on someone, ask them to refund you via paypal first. And if you get a request for a chargeback, refund via paypal instead of saying yes to the chargeback. Or else you'll be out $20.


paypal and credit card chargebacks

I got an email today from paypal saying that someone had initiated a credit card chargeback for an etsy order. It claimed that "this purchase was made without authorization to use the the credit card".

Since I hadn't shipped the item yet, I thought it was a bit weird but I would go ahead with it and cancel the order. I did so, and 5 minutes later got an email from paypal saying that their bank had charged them a fee for the chargeback, so they in turn charged me $20. So now I'm very annoyed at being out $20.

I hadn't been contacted by the "buyer" at all. The etsy ship name and address was the same as the paypal info for the person, and from thier feedback I could see they had made prior successful purchases on etsy. So I'm a bit skeptical that it wasn't fraudulent card use and just impatience. (my shop has a 14 day production time on everything, today was day 12 and I was about to ship it this morning). I should have checked with them first before saying okay to the chargeback.

So - if you need to do a chargeback on someone, ask them to refund you via paypal first. And if you get a request for a chargeback, refund via paypal instead of saying yes to the chargeback. Or else you'll be out $20.


paypal and credit card chargebacks

I got an email today from paypal saying that someone had initiated a credit card chargeback for an etsy order. It claimed that "this purchase was made without authorization to use the the credit card".

Since I hadn't shipped the item yet, I thought it was a bit weird but I would go ahead with it and cancel the order. I did so, and 5 minutes later got an email from paypal saying that their bank had charged them a fee for the chargeback, so they in turn charged me $20. So now I'm very annoyed at being out $20.

I hadn't been contacted by the "buyer" at all. The etsy ship name and address was the same as the paypal info for the person, and from thier feedback I could see they had made prior successful purchases on etsy. So I'm a bit skeptical that it wasn't fraudulent card use and just impatience. (my shop has a 14 day production time on everything, today was day 12 and I was about to ship it this morning). I should have checked with them first before saying okay to the chargeback.

So - if you need to do a chargeback on someone, ask them to refund you via paypal first. And if you get a request for a chargeback, refund via paypal instead of saying yes to the chargeback. Or else you'll be out $20.


Inkwell-Pony - Serious delay and only partial art.

WHO: Inkwell-Pony (unaware of other aliases if any)

WHERE: http://www.furaffinity.net/user/Inkwell-Pony, http://inkwell-pony.deviantart.com/ (unaware of other galleries)


WHAT:  Complex Shaded digital Pony version of Ssvanti. (lines are complete)

WHEN: 16March2011 till 31May2012 (present day and counting)

PROOF: See conversation that follows.

Edit:(1) Added Deviantart gallery and livcut.
Read more... )

Inkwell-Pony - Serious delay and only partial art.

----RESOLVED----- 18 June 2012 @ 3:10am CST

WHO:
Inkwell-Pony (unaware of other aliases if any)

WHERE: http://www.furaffinity.net/user/Inkwell-Pony, http://inkwell-pony.deviantart.com/ (unaware of other galleries)


WHAT:  Complex Shaded digital Pony version of Ssvanti. (lines are complete)

WHEN: 16March2011 till 31May2012 (present day and counting)

PROOF: See conversation that follows.

Edit:(1) Added Deviantart gallery and livcut.
Edit:(2) Changed to Resolved

Received 2 notes from artist, which I saw not even 10minutes ago, linking to the finished image in their gallery. http://www.furaffinity.net/view/8213858/ - Informed artist of Artist Beware Post and that I was marking it resolved. Terminating the Paypal Invoice for unfinished work, and informed artist I will be unable to hire them in the future.
Read more... )

Inkwell-Pony - Serious delay and only partial art.

----RESOLVED----- 18 June 2012 @ 3:10am CST

WHO:
Inkwell-Pony (unaware of other aliases if any)

WHERE: http://www.furaffinity.net/user/Inkwell-Pony, http://inkwell-pony.deviantart.com/ (unaware of other galleries)


WHAT:  Complex Shaded digital Pony version of Ssvanti. (lines are complete)

WHEN: 16March2011 till 31May2012 (present day and counting)

PROOF: See conversation that follows.

Edit:(1) Added Deviantart gallery and livcut.
Edit:(2) Changed to Resolved

Received 2 notes from artist, which I saw not even 10minutes ago, linking to the finished image in their gallery. http://www.furaffinity.net/view/8213858/ - Informed artist of Artist Beware Post and that I was marking it resolved. Terminating the Paypal Invoice for unfinished work, and informed artist I will be unable to hire them in the future.
Read more... )

Entry tags:

Ishara

This is a bit of an odd situation, a suspected attempt at swindling me and when I refused them, he (female character, male player) became abusive and publicly committed libel against me. I hope this qualifies, I just wanna warn people to watch their step around this person.

I'm afraid I have limited proof for this one because almost all of the discussion happened on Tapestries; it's an adult muck (sort of like a chat client, but with rooms and player descriptions etc.) and has a policy against reposting content from the muck to protect people's privacy. But if Ishara sees this and agrees that I can post my literal logs, it'd be allowed and I'd happily do so.

September 2011 I advertised some Iron Artist commissions on a bulletin board in a popular public gathering place. One of the people who responded was "Ishara". He wanted several commissions. I spent 2 hours answering his questions and he decided to get 4 commissions; two forms of the same character, two outfits each. We agreed young form would be in her late teens, since I don't draw naked kiddies.
He sent me an e-mail. He noted that payment might be delayed, via the muck I said it was fine. Later he prompted me for preliminaries, I told him I'd start as soon I got payment, since my TOS (which I showed him) states that I want full payment in advance for commissions under €50,- and the Iron Artist commissions are €30,-

He said he'd pay and I didn't hear from him again.
I was a little annoyed that I wasted so much of my time on him and I suspected he was hoping he could have made off with some sketches without paying, but since I hadn't started sketching I figured there was no harm, no foul and I just forgot about him.
Plus, given the chance he just changed his mind and was too embarrassed to just tell me I didn't bother him, even though I saw him around the muck.

Fast forward to a few days ago; I recently opened for some small, cheap commissions and advertised this on the same bulletin board. No prizes for guessing who contacted me.

Seemingly having forgotten the incident a year before he contacted me with the exact same questions as before. I verified that it was the same person by providing some info from their e-mail and told them that, in light of their non-payment I would not take on their commissions.
They replied the next day and told me "Oh well I must have forgot that then." and told me it must have been before he was kicked out of his home which he later cited was for financial reasons; I emphasize, he was negotiating 4x€30,- commissions in a period he became homeless for financial reasons.
He told me that if I couldn't understand his situation that I could take my attitude and find other paying customers and that I was rude for not accepting him as one. But if I wanted to give him a second chance he'd pay me extra this time.

As a note, his initial note asked me for an "estimate" on the commissions despite the fact their price was clearly stated at €5,- But he didn't have a lot of money and had to "budget it in" because he only gets paid once a month.
So does everyone in the Netherlands, not sure what frequency has to do with it but I digress.
I told him it was not up for discussion and blocked him. Thinking that was the last I'd hear of it.

Wrong.

I come into the public area the next day and a friend tells me to look at the bulletin board on which Ishara had posted a lengthy and one-sided diatribe, preceded by the weaksauce disclaimer that he didn't want to make it public, but I didn't "man up". Not sure what I was supposed to "man up" for, but what followed was a sob story about how he lost his job and his home and had no money to live off and how I was a big meanie poopoohead for not accepting his commission. I was short sighted and blah blah good riddance and I'll never contact you again.

I didn't respond in any way and just hung around with friends when Ishara came in and loudly stated on OOC that "she is ignoring Thaily now from this point on".

Wah.

I filed a report with the muck's moderators, since the BB is not supposed to be used to attack people. But like I said before, just want to warn you guys; I'm really glad I didn't start without payment and glad I declined his request for a commission the second time around. His attitude is pretty entitled and generally rotten, plus his stories don't add up.

Edit: Adding proof. The stockades are the place bad muck players go for punishment. Creamwizard is the moderator who handled my report and gave me express permission to publish the stockade record of Ishara's misbehavior and punishment.
.
Entry tags:

Ishara

This is a bit of an odd situation, a suspected attempt at swindling me and when I refused them, he (female character, male player) became abusive and publicly committed libel against me. I hope this qualifies, I just wanna warn people to watch their step around this person.

I'm afraid I have limited proof for this one because almost all of the discussion happened on Tapestries; it's an adult muck (sort of like a chat client, but with rooms and player descriptions etc.) and has a policy against reposting content from the muck to protect people's privacy. But if Ishara sees this and agrees that I can post my literal logs, it'd be allowed and I'd happily do so.

September 2011 I advertised some Iron Artist commissions on a bulletin board in a popular public gathering place. One of the people who responded was "Ishara". He wanted several commissions. I spent 2 hours answering his questions and he decided to get 4 commissions; two forms of the same character, two outfits each. We agreed young form would be in her late teens, since I don't draw naked kiddies.
He sent me an e-mail. He noted that payment might be delayed, via the muck I said it was fine. Later he prompted me for preliminaries, I told him I'd start as soon I got payment, since my TOS (which I showed him) states that I want full payment in advance for commissions under €50,- and the Iron Artist commissions are €30,-

He said he'd pay and I didn't hear from him again.
I was a little annoyed that I wasted so much of my time on him and I suspected he was hoping he could have made off with some sketches without paying, but since I hadn't started sketching I figured there was no harm, no foul and I just forgot about him.
Plus, given the chance he just changed his mind and was too embarrassed to just tell me I didn't bother him, even though I saw him around the muck.

Fast forward to a few days ago; I recently opened for some small, cheap commissions and advertised this on the same bulletin board. No prizes for guessing who contacted me.

Seemingly having forgotten the incident a year before he contacted me with the exact same questions as before. I verified that it was the same person by providing some info from their e-mail and told them that, in light of their non-payment I would not take on their commissions.
They replied the next day and told me "Oh well I must have forgot that then." and told me it must have been before he was kicked out of his home which he later cited was for financial reasons; I emphasize, he was negotiating 4x€30,- commissions in a period he became homeless for financial reasons.
He told me that if I couldn't understand his situation that I could take my attitude and find other paying customers and that I was rude for not accepting him as one. But if I wanted to give him a second chance he'd pay me extra this time.

As a note, his initial note asked me for an "estimate" on the commissions despite the fact their price was clearly stated at €5,- But he didn't have a lot of money and had to "budget it in" because he only gets paid once a month.
So does everyone in the Netherlands, not sure what frequency has to do with it but I digress.
I told him it was not up for discussion and blocked him. Thinking that was the last I'd hear of it.

Wrong.

I come into the public area the next day and a friend tells me to look at the bulletin board on which Ishara had posted a lengthy and one-sided diatribe, preceded by the weaksauce disclaimer that he didn't want to make it public, but I didn't "man up". Not sure what I was supposed to "man up" for, but what followed was a sob story about how he lost his job and his home and had no money to live off and how I was a big meanie poopoohead for not accepting his commission. I was short sighted and blah blah good riddance and I'll never contact you again.

I didn't respond in any way and just hung around with friends when Ishara came in and loudly stated on OOC that "she is ignoring Thaily now from this point on".

Wah.

I filed a report with the muck's moderators, since the BB is not supposed to be used to attack people. But like I said before, just want to warn you guys; I'm really glad I didn't start without payment and glad I declined his request for a commission the second time around. His attitude is pretty entitled and generally rotten, plus his stories don't add up.

Edit: Adding proof. The stockades are the place bad muck players go for punishment. Creamwizard is the moderator who handled my report and gave me express permission to publish the stockade record of Ishara's misbehavior and punishment.
.
Entry tags:

Ishara

This is a bit of an odd situation, a suspected attempt at swindling me and when I refused them, he (female character, male player) became abusive and publicly committed libel against me. I hope this qualifies, I just wanna warn people to watch their step around this person.

I'm afraid I have limited proof for this one because almost all of the discussion happened on Tapestries; it's an adult muck (sort of like a chat client, but with rooms and player descriptions etc.) and has a policy against reposting content from the muck to protect people's privacy. But if Ishara sees this and agrees that I can post my literal logs, it'd be allowed and I'd happily do so.

September 2011 I advertised some Iron Artist commissions on a bulletin board in a popular public gathering place. One of the people who responded was "Ishara". He wanted several commissions. I spent 2 hours answering his questions and he decided to get 4 commissions; two forms of the same character, two outfits each. We agreed young form would be in her late teens, since I don't draw naked kiddies.
He sent me an e-mail. He noted that payment might be delayed, via the muck I said it was fine. Later he prompted me for preliminaries, I told him I'd start as soon I got payment, since my TOS (which I showed him) states that I want full payment in advance for commissions under €50,- and the Iron Artist commissions are €30,-

He said he'd pay and I didn't hear from him again.
I was a little annoyed that I wasted so much of my time on him and I suspected he was hoping he could have made off with some sketches without paying, but since I hadn't started sketching I figured there was no harm, no foul and I just forgot about him.
Plus, given the chance he just changed his mind and was too embarrassed to just tell me I didn't bother him, even though I saw him around the muck.

Fast forward to a few days ago; I recently opened for some small, cheap commissions and advertised this on the same bulletin board. No prizes for guessing who contacted me.

Seemingly having forgotten the incident a year before he contacted me with the exact same questions as before. I verified that it was the same person by providing some info from their e-mail and told them that, in light of their non-payment I would not take on their commissions.
They replied the next day and told me "Oh well I must have forgot that then." and told me it must have been before he was kicked out of his home which he later cited was for financial reasons; I emphasize, he was negotiating 4x€30,- commissions in a period he became homeless for financial reasons.
He told me that if I couldn't understand his situation that I could take my attitude and find other paying customers and that I was rude for not accepting him as one. But if I wanted to give him a second chance he'd pay me extra this time.

As a note, his initial note asked me for an "estimate" on the commissions despite the fact their price was clearly stated at €5,- But he didn't have a lot of money and had to "budget it in" because he only gets paid once a month.
So does everyone in the Netherlands, not sure what frequency has to do with it but I digress.
I told him it was not up for discussion and blocked him. Thinking that was the last I'd hear of it.

Wrong.

I come into the public area the next day and a friend tells me to look at the bulletin board on which Ishara had posted a lengthy and one-sided diatribe, preceded by the weaksauce disclaimer that he didn't want to make it public, but I didn't "man up". Not sure what I was supposed to "man up" for, but what followed was a sob story about how he lost his job and his home and had no money to live off and how I was a big meanie poopoohead for not accepting his commission. I was short sighted and blah blah good riddance and I'll never contact you again.

I didn't respond in any way and just hung around with friends when Ishara came in and loudly stated on OOC that "she is ignoring Thaily now from this point on".

Wah.

I filed a report with the muck's moderators, since the BB is not supposed to be used to attack people. But like I said before, just want to warn you guys; I'm really glad I didn't start without payment and glad I declined his request for a commission the second time around. His attitude is pretty entitled and generally rotten, plus his stories don't add up.

Edit: Adding proof. The stockades are the place bad muck players go for punishment. Creamwizard is the moderator who handled my report and gave me express permission to publish the stockade record of Ishara's misbehavior and punishment.
.