Update on Avsun Mascots and advice request.

[demons-haven101.livejournal.com]

I just recently received an e-mail from Esh Avsun. This is what the e-mail said:

Hey There-

   We received your Toothless foambase- he looks great! However, we just learned from Prefur that we couldn't get in touch with the artist selling the eyes- so we will have to refund your 35.00. However, commissioners are a bit wary to send payments right now due to the delays, so it may be just a little bit longer before we can get that refund to you. Prefur also sent a baggy of little black horns she handmade for Toothless- they are super cute! We have spoken about your commission and would like to offer you a free foambase for your trouble- in which case, we would wait a bit longer until Prefur gets here (she is visiting to help us catch up) and then we'd send Toothless and the additional foam head together. Let us know what you'd like to do. We'll send photos of him to you today! Thank you so much for your patience and understanding and have a great day!!

--
Avsun Mascots

Now, first of all it was 25.00$ for toony eyes that I had originally paid for, so I'm not sure where the 35.00 came from. Now here is the question that I have. Should I give them another chance or just ask them to send me the head? (Which doesn't really match toothless all that much, but that is alright I suppose.)

Comments

[spiffystuff.livejournal.com]

Hum.
It's really up to you - personally, I'd be worried this is a burst of activity and soon they will "relapse" and would get while the getting's good. If you particularly want the second head, maybe tell them to send the toothless head NOW, and to use the $25 for shipping the second head when it's ready instead of refunding the $25?
If that's what you'd want (and I think $25 is reasonable shipping for a foam head, but please anyone correct me if I'm wrong on that)

[banrai.livejournal.com]

When I had a friend over she had brought a fursuit head along to ship, since it was cheaper to ship from here than from Europe where she was from. It cost a total of $9 WITH insurance and tracking to mail it.

$25 is a grossly over-estimated price.

[spiffystuff.livejournal.com]

Ah. Well I do think they should have tracking and insurance, and IDK what kind of packing materials might be needed, but yeah, still probably less than $25. I guess they can refund the difference (when they scrape together the staggering funds, hurr hurr)

[fenris-lorsrai.livejournal.com]

If its particularly large, it may run into the Oversize charge which would roughly double price. But a head generally SHOULDN'T trigger that unless its monstrously huge.

[louveg.livejournal.com]

Shipping a fursuit head with insurance is around 30-50$ from Canada to US. I'm guessing it was from US to US at 9$?

[demons-haven101.livejournal.com]

I went ahead and e-mailed them with this suggestion. So, I'm currently waiting for a reply. If I don't get one in a few days, I'll email them once more. If I get ignored, I'll take further action. :)

[spiffystuff.livejournal.com]

Cool. Did you get your head yet?

[demons-haven101.livejournal.com]

I did not, but I got a tracking number two days ago. I checked it and it works, so the estimated arrival date is the 6th. So we will see how it is once I get it.

[spiffystuff.livejournal.com]

Sounds promising! Thanks for the update :)