Ahh yeah, I think I didn't explain it well enough then. :( I'm totally ok with the artist taking as long as they want on a piece! And while I completely appreciate an artist letting me know his or her schedule, its only that in conjunction with no refunds, regardless of why.
Anywho, I hope that better explains what I mean. I should really try to avoid trying to explain anything after 2Am. It just doesnt work for me, haha :)