Asking about progress once a week or less is not in any way "constantly heckling"
and /zero/ progress shots on a current commission after one month is starting to push it. A painting can take a lot of time, but first it has to be sketched out.
To the OP: Do NOT demand your money back yet. First communicate that you're willing to be patient but were under the impression your commission would be started on quickly, and that you would like to know when you can expect to see progress and when it will probably be finished. (if that is how you feel, if you have some more urgent need for the picture then say that) Ask for solid deadlines. If you are thinking about a refund, introduce the idea now "if you're too busy I don't mind a refund" or "if you don't think you can get it done by (y) I would like a refund"
Make sure dates set are reasonable. I don't know how quickly the artist usually does acrylic paintings, or how complicated a painting this is, but the expected finish date should be /at least/ a month I would say.
no subject
and /zero/ progress shots on a current commission after one month is starting to push it. A painting can take a lot of time, but first it has to be sketched out.
To the OP: Do NOT demand your money back yet. First communicate that you're willing to be patient but were under the impression your commission would be started on quickly, and that you would like to know when you can expect to see progress and when it will probably be finished. (if that is how you feel, if you have some more urgent need for the picture then say that) Ask for solid deadlines. If you are thinking about a refund, introduce the idea now "if you're too busy I don't mind a refund" or "if you don't think you can get it done by (y) I would like a refund"
Make sure dates set are reasonable. I don't know how quickly the artist usually does acrylic paintings, or how complicated a painting this is, but the expected finish date should be /at least/ a month I would say.