I would never, ever tell someone all my "personal woes" when asked for a refund or the money I owed them as I doubt they would honestly care, plus I don't need someone's pity.
It was only the two poses for the last (almost) three years, but that's 3 years to finish two poses. Then one year to complete the other 3. In this time she's completed other trades, commissions, requests, personal pieces, AND gone and taken more commissions on WH and completed them (as well as character references to sell, more personal poses, etc).

I'm just so sick and tired of being dragged around I want it done and over with.