Galagya -- 5 year wait for commission

[carristo.livejournal.com]

WHO: Galagya/Siedend(I don't know if she still uses this second one)

WHERE: http://www.furaffinity.net/user/galagya/

WHAT: A $30 traditional commission, that was then changed into a $30 digital commission.

WHEN: This has been going on for almost 5 years.

PROOF: My original payment back in '08; http://www.antifaro.com/images/Carristo/galagyaproof_1.png
A note from about 7 months ago reminding her about my commission for the thousandth time(you can clearly see the date); http://www.antifaro.com/images/Carristo/galaproof2.png

EXPLAIN: This has been going on for almost half a decade, so forgive me for the lack of screenshots, I was unaware of A_B until probably last year.
Back in '08, she posted a thread on the Wolfhome forums offering a traditional full-colored commission. She either deleted the thread since or posted it under a different name, because I can't seem to find it now. It's been a long time, so I have no specifics, but ever since she either forgets about my commission, or has some reason why she can't complete it. While taking on a never-ending amount of new commissions(here: http://www.furaffinity.net/journal/3917606/ and basically every other journal she has up, offering free art as well! There are literally too many to link) or makes a new premade set. Along with taking on new commissions despite mine being almost 5 years overdue, she has a long, unprofessional journal basically freaking out and lashing out at the community for not giving her money because of her situation here: http://www.furaffinity.net/journal/3897246/

She frequently has "issues" that cause her to disappear, not have internet access, her computer breaks, or she has no money to refund anybody, so I had given up for the longest time about getting anything from her. I have given her my commission information over and over, and have bugged her several different times but I have had no success in even getting a sketch at this point, despite being listed as my commission being "35% done" on her journal tag, before she apparently had her computer stolen(as I stated before, FREQUENT issues) and therefore had no one's art. At this point, I have heard nothing from her for 7 months(since that last note linked up there ^) and instead of noting me(or any other commissioners, I'm assuming) directly, she posts a journal asking commissioners to send her commission info.

Galagya has been pleasant in any contact I've had with her, but this runaround and the wait has been beyond infuriating. I would just like a refund at this point, but I don't expect to get either the art or the refund at this point.

Sorry if there are any mistakes, I'll fix them asap if there are!

Comments

[scamps.livejournal.com]

oh, wow, I am ...quite sure I got a commission from her..oh yearrrrs go (at least 6?), she was still doing only traditional at the time, it was fast turnaround and they even sent us the originals.

Sad to see them backslide, also, 5 years it really really too long to wait, you must have the patience of a saint, I would probably just cut my losses, send a note asking for a refund (though they probably wont reply) and leave it at that.

[carristo.livejournal.com]

The problem is that for the longest time, she specifically stated that she was not offering refunds. And then she backtracked and refunded people-- but only in Wolfhome's currency, which is basically useless to me. I have actually asked for a refund recently, but I haven't heard back from her yet. However, she is constantly making journals about how she has no money, so I doubt I will ever see a dime. :/

[copper-curls.livejournal.com]

Ooh... danger, Will Robinson, danger! Thank you for mentioning her 'no refunds' policy; does she still have that in place? And what's Wolfhome currency? I assume she accepts payment in real money; it was just refunds that were in what appear to me to be site tokens?

[carristo.livejournal.com]

I'm not sure if she still has a "no refund" policy anymore, but more of a "no money to refund people with" policy. Wolfhome's currency is deltas, and they are only useable on the website to pay for a subscription to the chat. Deltas are worth 50c real money for 1 delta.
Some people have paid with deltas, and some people have paid with real money. I know of at least one person who paid with real money and got a delta refund, but I am not sure if this was acceptable to the person or not.
Of course, she can't refund people with deltas anymore because she was banned for taking a bunch of commissions and never finishing them, thus scamming basically the whole community, and also selling deltas she didn't actually have.

[chenneoue.livejournal.com]

All I can find, which is old information from the WolfHome forums, is a statement for certain commissions would be refunded if work was not completed after a month. As according to her TOS. Unfortunately, I see nothing like that stated in her TOS on the forums. So, I am not sure this is up to date, as she has been banned.

Sadly, I see a lot of similar complaints about her. Sorry you had to experience it. I don't know her FA account, but you may want to try contacting her there. Or her e-mail: galagya@yahoo.com

[carristo.livejournal.com]

Yeah, I don't see a TOS on her FA (which is linked up top in the journal entry) but I do remember her saying she would refund people if the commission wasn't done in a month... which I guess excludes me. :P

That's also an old email, her new email(apparently) is in the most recent journal on her FA.