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artists_beware2013-01-23 11:58 pm
canilupine.livejournal.com) wrote in artists_beware2013-01-23 11:58 pm
Entry tags:
BEWARE: Fenrir's Child/Mordrude's Monsters fursuit commission
WHO: Fenrir's Child/Mordrude's Monsters
WHERE: http://www.furaffinity.net/user/fenrirschild/ http://www.furaffinity.net/user/mordrudesmonsters http://fenrirschild.deviantart.com/ http://www.mordrudesmonsters.com/
WHAT: Full fursuit commission
WHEN: First payment May 20, 2011, paid in full July 31, 2011. Fursuit head stolen early December 2012, refund received January 23, 2013.
PROOF: Paypal payments: http://i3.photobucket.com/albums/y93/SirFratley/Paypalscreen-1.jpg (Fen's real name blurred, all non-relevant transactions crossed out)
Initial Contact: http://i3.photobucket.com/albums/y93/Si
Fen's old TOS: http://i3.photobucket.com/albums/y93/Si
FA notes, kindly provided by Synwolf, showing proof of Fen's accusations that I stole the head:
http://imageshack.us/photo/my-images/81
http://imageshack.us/photo/my-images/54
http://imageshack.us/photo/my-images/25
http://imageshack.us/photo/my-images/82
http://imageshack.us/photo/my-images/58
http://imageshack.us/photo/my-images/25
http://imageshack.us/photo/my-images/81
http://imageshack.us/photo/my-image
http://imageshack.us/photo/my-images/16
http://imageshack.us/photo/my-imag
http://imageshack.us/photo/my-images/82
http://imageshack.us/photo/my-images/83
http://imageshack.us/photo/my-images/70
http://imageshack.us/photo/my-images/83
EXPLAIN: I commissioned Fenrir's Child/Mordrude's Monsters for a full fursuit in 2011, with the original soft completion date of Rainfurrest 2011. We knew it was an ambitious target, so it wasn't disappointing when it wasn't done yet. Shortly after Rainfurrest 2011, there was some personal drama between myself and my ex best friend, which Fenrir's Child had inadvertently became involved with in other ways. Unknown to me at the time, this caused her to lose motivation to work on my fursuit. Several deadlines were set and missed. The first deadline after the drama was for January 2012, where I would pick up the fursuit for the When Furballs Strike 8 bowling meet in Kenmore, WA. When my wife and I went, the fursuit was not yet completed. The head was finished on the outside, but unwearable due to incomplete interior work.
Because of the delays, Fen had offered free upgrades to make up for the extended wait. I gladly accepted. Unfortunately, upgrades aren't any good unless you actually get the fursuit.
The next date was set for another When Furballs Strike meet in late May 2012. Again, the fursuit was not complete, with several months going by with absolutely no work done. The next completion date was set for Halloween 2012. Needless to say, it wasn't finished either. In November Fen had opened up for more commissions, and one of my closest friends had posted on her journal asking about my fursuit: http://i3.photobucket.com/albums/y93/SirFratley/Journalcomment.png Shortly after, Fen had finally come forward with why she had not been working on my fursuit this whole time, and offered a partial refund, which I politely declined because of financial troubles on her end: http://pastebin.com/k2PACa6X We decided to push for December completion.
In early December, it was discovered that my head was missing, believed stolen. We discussed various options, including her remaking a head if I don't dock her in reviews or I pay $300, I get the remainder of the suit plus a partial refund, or, least desireable, a full refund. However, she backed out of any agreements and said she will be refunding me, without any say in the matter, in 45 days from the date of the police report for the claimed theft. Here is the full chatlog from that conversation: http://pastebin.com/q1UbWVix
On the day the refund was due, she paid at 10 PM, without answering my emails or IMs asking what's going on, since it was getting late in the day and I still hadn't received my refund. Thankfully I did eventually find the refund in my paypal account, and our transaction is closed.
Throughout this entire ordeal, I have been as patient as humanly possible, when all my friends were saying I should be making a fuss and have posted her on A_B a long time ago. Before the head was stolen, even Fen agrees I've been extremely patient: http://i3.photobucket.com/albums/y93/SirFratley/FensaysImpatient.png This entire commission has been nothing but constant waiting and repeated disappointment. There were many times I had felt absolutely trapped. I wanted to speak up and say she was taking too long, but if I did, I feared she would rush and push out a sub-par product, or give up and refund me without even trying to finish it. When she backed out of our agreement to let me have the rest of the fursuit minus the head, the gloves came off.
While Fen's quality of work is extremely good, she simply lacks professionalism, basic business ethics, and the ability to complete large projects on time, allowing personal drama to interfere with her commissions. For small items such as tails, she would be a great builder to consider, but for anything more, I say Buyer Beware.
Edit: Updated the proof to include initial email and Fen's old TOS. Also fixed a typo that had been driving me nuts.
Edit 2: Added the FA notes between Synwolf and Fen, kindly provided by Synwolf.
WHERE: http://www.furaffinity.net/user/fenrirschild/ http://www.furaffinity.net/user/mordrudesmonsters http://fenrirschild.deviantart.com/ http://www.mordrudesmonsters.com/
WHAT: Full fursuit commission
WHEN: First payment May 20, 2011, paid in full July 31, 2011. Fursuit head stolen early December 2012, refund received January 23, 2013.
PROOF: Paypal payments: http://i3.photobucket.com/albums/y93/SirFratley/Paypalscreen-1.jpg (Fen's real name blurred, all non-relevant transactions crossed out)
Initial Contact: http://i3.photobucket.com/albums/y93/Si
Fen's old TOS: http://i3.photobucket.com/albums/y93/Si
FA notes, kindly provided by Synwolf, showing proof of Fen's accusations that I stole the head:
http://imageshack.us/photo/my-images/81
http://imageshack.us/photo/my-images/54
http://imageshack.us/photo/my-images/25
http://imageshack.us/photo/my-images/82
http://imageshack.us/photo/my-images/58
http://imageshack.us/photo/my-images/25
http://imageshack.us/photo/my-images/81
http://imageshack.us/photo/my-image
http://imageshack.us/photo/my-images/16
http://imageshack.us/photo/my-imag
http://imageshack.us/photo/my-images/82
http://imageshack.us/photo/my-images/83
http://imageshack.us/photo/my-images/70
http://imageshack.us/photo/my-images/83
EXPLAIN: I commissioned Fenrir's Child/Mordrude's Monsters for a full fursuit in 2011, with the original soft completion date of Rainfurrest 2011. We knew it was an ambitious target, so it wasn't disappointing when it wasn't done yet. Shortly after Rainfurrest 2011, there was some personal drama between myself and my ex best friend, which Fenrir's Child had inadvertently became involved with in other ways. Unknown to me at the time, this caused her to lose motivation to work on my fursuit. Several deadlines were set and missed. The first deadline after the drama was for January 2012, where I would pick up the fursuit for the When Furballs Strike 8 bowling meet in Kenmore, WA. When my wife and I went, the fursuit was not yet completed. The head was finished on the outside, but unwearable due to incomplete interior work.
Because of the delays, Fen had offered free upgrades to make up for the extended wait. I gladly accepted. Unfortunately, upgrades aren't any good unless you actually get the fursuit.
The next date was set for another When Furballs Strike meet in late May 2012. Again, the fursuit was not complete, with several months going by with absolutely no work done. The next completion date was set for Halloween 2012. Needless to say, it wasn't finished either. In November Fen had opened up for more commissions, and one of my closest friends had posted on her journal asking about my fursuit: http://i3.photobucket.com/albums/y93/SirFratley/Journalcomment.png Shortly after, Fen had finally come forward with why she had not been working on my fursuit this whole time, and offered a partial refund, which I politely declined because of financial troubles on her end: http://pastebin.com/k2PACa6X We decided to push for December completion.
In early December, it was discovered that my head was missing, believed stolen. We discussed various options, including her remaking a head if I don't dock her in reviews or I pay $300, I get the remainder of the suit plus a partial refund, or, least desireable, a full refund. However, she backed out of any agreements and said she will be refunding me, without any say in the matter, in 45 days from the date of the police report for the claimed theft. Here is the full chatlog from that conversation: http://pastebin.com/q1UbWVix
On the day the refund was due, she paid at 10 PM, without answering my emails or IMs asking what's going on, since it was getting late in the day and I still hadn't received my refund. Thankfully I did eventually find the refund in my paypal account, and our transaction is closed.
Throughout this entire ordeal, I have been as patient as humanly possible, when all my friends were saying I should be making a fuss and have posted her on A_B a long time ago. Before the head was stolen, even Fen agrees I've been extremely patient: http://i3.photobucket.com/albums/y93/SirFratley/FensaysImpatient.png This entire commission has been nothing but constant waiting and repeated disappointment. There were many times I had felt absolutely trapped. I wanted to speak up and say she was taking too long, but if I did, I feared she would rush and push out a sub-par product, or give up and refund me without even trying to finish it. When she backed out of our agreement to let me have the rest of the fursuit minus the head, the gloves came off.
While Fen's quality of work is extremely good, she simply lacks professionalism, basic business ethics, and the ability to complete large projects on time, allowing personal drama to interfere with her commissions. For small items such as tails, she would be a great builder to consider, but for anything more, I say Buyer Beware.
Edit: Updated the proof to include initial email and Fen's old TOS. Also fixed a typo that had been driving me nuts.
Edit 2: Added the FA notes between Synwolf and Fen, kindly provided by Synwolf.
(frozen comment) no subject
- while I agree in general, I noticed a lot of his comments do appear to have been triggered by some pretty vicious comments made about him (and his private life) in the first place - I'm not sure I'd have kept my cool, either.
(frozen comment) no subject
And while it's definitely one of those cases of "easy to say, hard to do", he REALLY would have helped his side of the equation a LOT more if he'd exercised a bit of tact and restraint on his part, rather than "fight fire with fire". As they say, two wrongs don't make a right. And it certainly doesn't help that his only attempt to absolve his behavior is to say "people are going to accuse me regardless of whether or not I say anything". That's ... not how this sorta thing works? For all her poor decision-making and lolly-gagging with the commission for poor reasons, with the sole exception being her reaction to thinking Cani was accusing her of destroying the bodysuit ... Fen was MORE more composed and held-together, EVEN in the face of direct confrontation. However valid Cani's beware is, and despite how warranted his frustration is ... the sad truth of it is that directly because of his behavior in that regard, he's managed to turn off a -lot- of people from wanting anything to do with him in the future.
He could have come out TOTALLY on top, in all this, simply by keeping his head above the water and not letting his temper get the better of him. People have a lot more respect for those who can keep some semblance of dignity, even in the face of adversity. Or at the very least, apologize gracefully when they fall prey to heated emotions in a volatile situation. Sadly, Cani did neither of these things.
In that regard, however spot-on his beware is ... I have to be honest in saying that I, personally, would more than likely not want any sort of dealings with the OP in the future, -directly- because of how those DA journals played out, and his subsequent defending of his own behavior without any admittance of having handled the matter poorly.
All-in-all, I'll just be very relieved when this entire debacle is over and done with. Since the refund is already taken care of,I'm hoping that happens soon and then we can all get on with our lives. =/
(frozen comment) no subject
Unfortunately, in the cases where someone goes up against a well-known/popular artist, they usually get viewed as being in the wrong from the get-go because people tend to hold the artist up as some sort of perfect entity. He could've said he didn't do it, and people would call him a liar; he could've kept quiet, and people would've said that was proof of guilt. It's a damned if you do, damned if you don't situation.