http://melissar1.livejournal.com/ ([identity profile] melissar1.livejournal.com) wrote in [community profile] artists_beware2013-07-10 12:24 am

Beware: Frosted-Starlight

WHO: Frosted-Starlight

WHERE: http://frosted-starlight.deviantart.com/

WHAT: Foam fursuit head base.

WHEN: September 2012 and ongoing 'til now.

PROOF:
http://i.imgur.com/P1UsCO2.png - Beginning of notes exchange
http://i.imgur.com/l3vcJ4q.png
http://i.imgur.com/asILquc.png
http://i.imgur.com/Z5xJ5CU.png - End of notes from July 2nd, 2013
http://i.imgur.com/3QuL4bV.png - PayPal transaction
http://sta.sh/21j4gex4xqvv - Fursuit head WIPs

EXPLAIN:

Back in September, 2012, I've contacted Frosted-Starlight to fix up the foam base of my fursuit.  She accepted to fix it up, so I sent her $45.00 through PayPal in October, 2012.  In December, I've sent her a note on deviantArt to check up on the progress, and she's told me that it's going well and she came out of a big family issue and that she will work on it right away.  I asked when it'd be finished and she said it would be finished by within the next week. Some time goes by without any update and I sent her another note, asking for updates on my head and she says it's coming along well (again) and says it's actually ready to be shipped out (it wasn't).  She sent me some WIPs and I wanted her to fix up some things before shipping it out to me.  She accepted the changes and I waited for that to finish.  More time goes by and I am becoming more impatient.  I sent her another note in May, 2013, and she's given me another excuse saying she can't work with sharp objects unattended and asked if she should send back my head.  I told her I would give her more time to work on my head, if she still wanted to.  She accepted to continue working on my head.  More time goes by and I sent her another note, asking for more WIP shots and updates on my head, she said I will receive them on Friday (July 5th, 2013) and I haven't.  I am upset that I've been waiting for almost a year for my fursuit foam head to get fixed up.  I am also upset with the excuses I've been given..

[identity profile] vauvakolibri.livejournal.com 2013-07-17 07:21 pm (UTC)(link)
Well, I'm not sure if I can give a very good answer to that since I'm not sure exactly how work with foam bases go and what exactly is the situation with the builder, but I'd think that if the builder used the money to buy foam and such supplies, she'd send those along the head and pay the shipping so they can be used by another builder (I'm assuming here since at least I've seen such be done in other fursuit cases so it might apply) or the head and partial refund and shipping since technically this would be the commissioner cancelling (even though the cancelling would be done from a legitimate reason).