Paypal Policy Change!

[neive.livejournal.com]

I just got an email today that Paypal is going to be updating its policies, and I noticed two things will significantly help people who use Paypal for commissions stay protected! I figured this would be a good place to share just in case not everybody gets those emails. :)

https://www.paypal.com/us/webapps/mpp/ua/upcoming-policies-full

And from their highlist post in my email for those who want a shorter version:

"And last but not least, you'll see some updates to our User Agreement that go into effect November 18, 2014. If you're interested in all the details, take a look at our Policy Updates Page. Here are the highlights:

• We're increasing the time for buyers to file merchandise disputes (Item Not Received and Significantly Not as Described) from 45 days to 180 days.

• We're extending buyer protection to include item not received claims for custom made products.

• Because PayPal Seller Protection and Buyer Protection policies may vary from country to country, we're adding language to clarify which country's policy applies when a seller makes a sale to a buyer outside of the U.S.

If you use PayPal after the date these changes become effective, we will take that usage as your consent to the changed terms.

Feel free to contact us with questions through the Contact link at the bottom of any page.

Sincerely,

The PayPal Privacy and Compliance Team"

Comments

[mazz.livejournal.com]

Or just get a print of it sent to them, you can always add a "hard copy fee" of a few bucks to your prices for that. To make it at least not lose you money

I spend more on buying through paypal than I get receiving money and i love the time extension.

I'm still peeved it doesn't cover digital goods though to protect digital artists.

[sbneko.livejournal.com]

Most people live with others, or parents, some being nosy and wouldn't be at all ok with something sent in the mail. Especially with adult art or clean but fetishes they don't want people to know.

[niimou.livejournal.com]

But digital goods flat out aren't covered and that's starting to bite artists in the butt.

You can add addresses to your Paypal for approval. Maybe a sympathetic friend or a PO box would do the trick.

[sbneko.livejournal.com]

Yes, but you'd lose a lot of business by making someone get a physical copy, and I know I can't afford that. Or they'd complain they were charged for it even though they didn't want it.

I'd be awesome to have a friend to send to, but not everyone has a place they can send to, and I don't have money to rent a PO box.

[niimou.livejournal.com]

Probably best to start self-insuring against chargebacks then. What I mean is put a dollar or two from every commission away specifically for the times someone grabs the money back. It won't help lost profits (unless you add this to the price of all commissions) but at least it hopefully won't turn into a financial crisis for you.

[mortymaxwell.livejournal.com]

I agree with SBNeko. The people I live with are nosy. They're always opening stuff that comes to the house and I would not be comfortable with an artist insisting that I pay for a print or CD. There'd be the additional print costs...plus international shipping. I wouldn't do business with an artist who had these policies in place.

[thaily.livejournal.com]

Maybe some kind of SFW postcard instead? Wouldn't cost much and they'd have received something? There's blank postcards people could draw on too. Just a quick doodle.