http://laserraccoon.livejournal.com/ ([identity profile] laserraccoon.livejournal.com) wrote in [community profile] artists_beware2017-04-24 03:50 pm

Artists Beware: RyunWoofie

WHO: RyunWoofie

WHERE: FWA 2016

WHAT: Digital badge. (forgot how much i paid, since i paid in cash. didn't get a receipt)

WHEN: April 1st, 2016

EXPLAIN: Ordered a badge from Ryun at FWA in the dealers den. We decided to communicate via Twitter DMs. I paid her in person in cash (i know because i cannot find the receipt in either my PP or Square acct). I didn't get a sketch until November. I had to pester her for even that. Poked them again in January and they said they would send an updated wip, and I never got that. At the point it had been almost a year so I just decided to ask for a refund in February. They told me it would be a few weeks on 2/21. By the screenshots i'm going to post, they told me they would get it to me in "2-3 weeks." I poked them 2-3 weeks later, on 3/12 and asked for an update. She claimed she would send it that coming week and never did. I asked if I could get it after FWA 2017 because I assumed she'd be making enough sales to pay me back and she said yes. I ask for an update a week after the con, on April 16th and she ignores my message. At this point, I threaten with an AB, and then she promises to get it to me by the end of the week. It is April 24th, 2017 and I have not gotten my refund.

PROOF: 6 part album of our whole convo. http://imgur.com/a/JFu9Q

[identity profile] ryunwoofie.livejournal.com 2017-04-26 03:09 am (UTC)(link)
Hey there. I would like to deeply apologize again for any stress I've caused. Your refund has been sent in full and you may keep the sketch that has been sent as an apology. I was a bit underhanded at FWA last year so my record keeping wasn't as on point as we were this year. My record book is currently missing but I have my price sheet from last year and the Digital Waist Up was $50. I will double check my records and if I have failed to send your funds in full I will send the additional ASAP as I locate my book. (I believe I have it in a basket in my baby's closet which he is sleeping currently.) I can also scan the page of where we wrote down your info to confirm the price so let me know if you desire such physical records. I didn't have my receipt book that year either so that is entirely on me. Anyway I appreciate your time regardless and if you need any further information please let me know.

Screenshot

[identity profile] ryunwoofie.livejournal.com 2017-05-02 12:45 pm (UTC)(link)
Forgot to link:
http://i119.photobucket.com/albums/o147/fullart/LaserRef_zpsetgqaa10.png

Again my sincerest apologies.

Re: Screenshot

[identity profile] kayla-la.livejournal.com 2017-05-02 01:59 pm (UTC)(link)
I have marked this as resolved.