[identity profile] archaeologist92.livejournal.com

 Who: Coff 


Where: http://www.furaffinity.net/user/coff/ ;


What: 2 sketch commissions, 8 USD each. 


When: 1 was commissioned 23rd November 2016, the 2nd one on the 7th of December, 2016


Read more... )

Edit 14th of December 2017
Received my refund near midnight on the 13th of December.
Glad that the issue has been solved.
[identity profile] lesyacauda.livejournal.com
WHO: alienpaw / bootiehole

WHERE: http://www.furaffinity.net/user/bootiehole/
http://www.twitter.com/alienpaw
https://www.instagram.com/alienpaw/

WHAT: $40 favorite food badge.

WHEN: I paid on 11/30/2016 and A WIP was posted on instagram on 2/13/2017. I received the finished piece and contacted them on furaffinity about changes on 3/27/2017. I contacted them again on twitter on 3/31/2017, this was the last time they communicated with me. I tried contacting them again several months later on 8/17/2017 and 8/22/2017 with no response.

EXPLAIN: I commissioned alienpaw back in 11/30/2016 for a favorite food badge of my fursona. They quickly responded to my inquiry and sent me a note requesting info required for the badge and their Paypal address. I paid the same day I received the note (https://sta.sh/01ulggzyispv).

A couple months went by with no updates on their Trello. I understand how long art can take so I didn't mind at all. At this point I also began following their Instagram account because I had seen that they would upload WIP pictures. On 2/13/2017, they posted a WIP on their Instagram (https://sta.sh/01nps8rvvq0h). I thought the WIP looked great and I was excited to see it finished. One thing that I didn't understand then though (and that I don't really understand now), is that they stated in their T.O.S. that they don't send out WIPs (https://sta.sh/0nfnlhie2l0). I don't really understand why you would publicly upload a WIP but not send it to the commissioner. I tend to be non-confrontational and everything was looking great so far, so I didn't say anything.

Another month or so passes, and on 3/27/2017, I received the finished piece (https://sta.sh/01bs8m6agxn6). I was very upset with the finished picture because I had imagined it would look like the WIP, but for some reason they completely redrew it. I don't think I would've had too much of a issue with that if they hadn't left out my fursona's hair.
I commented on the submission on Furaffinity on the same day thanking them for the commission and asking if they could possibly add my fursona's hair (https://sta.sh/06xfn20ulfr). They never responded to my comment, so I DM'd them on Twitter on 3/31/2017.

They responded to me this time around (https://sta.sh/01mqqfp02kf6). They stated that they would see if they could find the time to add the hair because they had school and other commissions to work on. This was understandable to me. But what made me upset was them trying to blame me for causing them to not draw the hair because I never specified for them to draw it and there being a small part on the reference sheet without it (https://sta.sh/0lvfro2do56). It honestly confused me because the original WIP they posted had hair... I tried not to let it bother me, and told them that that section was there for markings (https://sta.sh/01lnzvpkiw9m).

This was the last time they communicated with me. I waited months with absolutely no updates while they took more commissions and opened a online shop. I got fed up as the end of the summer approached, as it had been months with no communication, so I DM'd them again on 8/17 and 8/22 (https://sta.sh/07s53x2ba53) which got no response either times.

PROOF: https://sta.sh/2wsjchuxvne?edit=1


Update #1: I sent them another DM on twitter making them aware of the beware. They responded back to me and then offered to completely redraw the badge and send me WIPs along the way. I'm very grateful that they offered this, because I know some artists wouldn't do that! I accepted, and received a WIP of the lineart. Now all that's left is to wait for the finished piece and this will all be resolved c:!
Alienpaw also replied to this post clearing up some more things (https://artists-beware.livejournal.com/973731.html?thread=33299619#t33299619)!
DMs can be read here (https://sta.sh/212x1ecghbnf?edit=1).

Update #2: I received the finished piece on 11/9/17! This has been resolved :)!
[identity profile] crystalryuu.livejournal.com
> SUBJECT: ARTIST BEWARE: FurFancyCostumes/Victoria10717/Vixxens
>
> WHO: Victoria10717, Vixxens, or her official business FurfancyCostumes
>
> WHERE: http://www.furaffinity.net/user/victoria10717/, http://www.furaffinity.net/user/furfancycostumes, and http://www.furaffinity.net/user/vixxens/. More proof can be found on her instagram https://www.instagram.com/_victoria10717_/. Her business sites are http://furfancy.webstarts.com/ and http://www.furfancycostumes.com/
>
> WHAT: Stretchy handband ears
>
> WHEN: The journal where I asked for ears I cannot access but payment was recieved by her on January 30th of 2015. I spoke to her in person at AC about them. then there were a few notes exchanged on fa about the status of my commission.
>
> EXPLAIN: In February of 2015 I had paid Victoria for a hand made item (paypal transaction https://imgur.com/a/qAJnV
> ). A set of headband ears which I was told would be finished by July at Anthrocon. The convention came and went and I still did not receive my item (asking if they will be ready https://imgur.com/a/oYsYu. I was placed on her public Que for completion along with others. Earlier this year I was removed from the list without notification and I myself had to reach out to her. The reason I got was as follows: "ive been trying to get the extra cash to actually refund you for them since its been a crazy amount of time :(" I was also informed she wanted to focus solely on large scale projects (Trello removal? https://imgur.com/a/peEsU) (Trello response https://imgur.com/a/yd4Df). I also know between all of this she had moved several times and was having issues so I was patient and understanding. Since all of this she has bought quite a bit of house items, a large 3-d printer, and a large 22hd cintiq drawing tablet for herself within the past two months so I do not understand why I have not received my refund from her. She is using both the 3-d printer and the tablet to take on many commissions and pre-orders and has been very active online in doing so. On the 24th I issued a two week warning on an artist beware, believing this was more then enough time to rectify the issue of either my refund or the product. She has read these messages but has not responded since (Follow up https://imgur.com/a/mX8Kr) (following up again https://imgur.com/a/GdTjK) (Ultimatium issued https://imgur.com/a/NgsPk). Now I understand should not have waited this long for such a small product but with her moving a lot I thought it was the right thing to do. I would get paypal involved but it is now going on almost 3 years of waiting for ear headbands. She also claims she doesn't take small parts orders but her trello and her pages show otherwise.
>
> PROOF: (paypal transaction https://imgur.com/a/qAJnV
> ) (asking if they will be ready https://imgur.com/a/oYsYu) (overdue Acknowledgment https://imgur.com/a/Rrju8) (Trello removal? https://imgur.com/a/peEsU) (Trello response https://imgur.com/a/yd4Df) (Follow up https://imgur.com/a/mX8Kr) (following up again https://imgur.com/a/GdTjK) (Ultimatium issued https://imgur.com/a/NgsPk) (business email and possible refund? https://imgur.com/a/0vDdk
> ) (New Graphic Table and price https://imgur.com/a/TPpc6 https://imgur.com/a/L680s) (New large 3-d printer and price https://imgur.com/a/wJkBR https://imgur.com/a/0hVhO) (proof that all messages on furaffinty were read by Victoria as requested by AB staff https://imgur.com/a/tiqIA)

::EDIT AS OF 10/20/2017::
Full refund has been recieved by Victoria via paypal
So I am owed nothing else.
link for proof: https://imgur.com/a/wynPx
[identity profile] m-ree bipolar

WHO: Millenium-Millie-Gryphon AKA Millie AKA Onyx AKA Onyx Art Studios

WHERE: http://www.furaffinity.net/user/millenium-millie-gryphon

WHAT: 2 x circus poster style images of my otter shape

WHEN: Claimed slots, provided references and paid on February 14th. Inquired on progress April 10th, got response and first pic on April 16th, which was of a wrong character. After informing the artist of that, she did the second pic, then said she will redraw this one, then delayed past the paypal dispute deadline after which stopped responding to notes (still reading them and taking other commissions).

EXPLAIN: Millie opens these commissions via journals/picture announcements on a regular basis. I took two slots and sent info February 14th, 2017, paid same day.

After no progress for a couple months, I’ve contacted Millie on April 10th to check on the progress, and got a response with one image April 16th. There was one problem with that though, it was a wrong character, which I told her. We have reconfirmed the correct references, and May 7th, I got the second picture. That one was pretty well done. I again informed Millie that the first one was wrong, and also mentioned that it was supposed to go with another picture with the same subject from another artist. I have also requested the picture with the wrong character taken down. She said she will redraw it, then it took a series of delays until paypal dispute deadline has expired (in hindsight, I should have opened it, but her staying in communication and being polite kind of led me astray). After that, she stopped responding to notes while reading them, being active and offering further commissions.

PROOF: https://imgur.com/a/eJB32

[identity profile] ragscoon.livejournal.com
WHO: Yuurikin on FurAffinity, Onika on Twitter

WHERE: http://www.furaffinity.net/user/yuurikin/

WHAT: Digital art, single character ($85)

WHEN: Paid on May 13 2016, I sent a note on August 19 2016 asking for a refund.

EXPLAIN: The artist opened for commissions in early May 2016 and I got a commission slot, payment was made on May 13 2016 (https://puu.sh/xEbuA/78ada16279.png) in the total of $85 for a single character digital piece. The artist later made a journal in mid-August 2016 stating they were overburdened with a large commission queue and would appreciate folks asking for refunds (Journal since deleted). I sent a note on August 19 2016 asking for a refund (https://puu.sh/xEbzA/4da6977871.png). I did not receive a response to this note so I sent a follow up note on September 22 2016 (https://puu.sh/xEbD6/013fc01f4e.png). I got a response back from the artist a month later on October 22 2016 stating they were working to get mine and others' refunds out sometime in the beginning or middle of next month (https://puu.sh/xEbDl/be089f9dc8.png). I stated this was fine (https://puu.sh/xEbJb/fe3f3feab5.png).

I followed up on November 28 2016 when no refund was seen for the entirety of the month, proposing an exchange for a different commission, offering the artist another route out (http://puu.sh/xEbNp/c354455819.png). I sent the details of this commission on December 8 2016, did not receive a response, and followed up again on December 12 2016 to see what the artist thought, to which they replied "Yeah that would be fine" (https://puu.sh/xEbUQ/329d7a6462.png).

I did not hear from the artist after. There were sparse messages and journals about the refund process intermingled with musings about having no desire to work (https://puu.sh/xEc6y/10ad8fd440.png, https://puu.sh/xEc7G/c601242319.png). There was a refund queue on their Trello at one point, detailing everyone waiting for a refund, how much, and what order they were in line. This Trello list was eventually removed as well and instead replaced with a note about where he is at with refunds (http://puu.sh/xEcd7/c521e21706.png as of 9/19/2017). I sent a note asking about the status of my refund once more on September 6 2017 (https://puu.sh/xEaZS/f441ea1d63.png), which he read and did not reply to (https://puu.sh/xEaZd/b29965217c.png).

I followed up almost 20 days later, a few days after this I received a response stating he was leaving for a trip and I should see a refund around the start of October (http://puu.sh/xMfxY/d18c403e67.png).

PROOF:
Proof of Payment: https://puu.sh/xEbuA/78ada16279.png
Note 1: https://puu.sh/xEbzA/4da6977871.png
Note 2: https://puu.sh/xEbD6/013fc01f4e.png
Response to Note 2: https://puu.sh/xEbDl/be089f9dc8.png
Note 3: https://puu.sh/xEbJb/fe3f3feab5.png
Note 4-5 + Response: http://puu.sh/xEbNp/c354455819.png
Note 6-7 + Response: https://puu.sh/xEbUQ/329d7a6462.png

Journals: https://puu.sh/xEc6y/10ad8fd440.png, https://puu.sh/xEc7G/c601242319.png
Trello Refund Note: http://puu.sh/xEcd7/c521e21706.png
Note 8: https://puu.sh/xEaZS/f441ea1d63.png
Proof of Note 8 Read: https://puu.sh/xEaZd/b29965217c.png
Note 9 + Response: http://puu.sh/xMfxY/d18c403e67.png

EDITS:
9/26/2017: Corrected pronouns
9/29/2017: Received a reply (Note 9 + Response)
10/8/2017: Was informed I'd receive my refund later that day, and did receive a refund in full. Situation resolved.
[identity profile] haru-totetsu.livejournal.com

WHO: Eltalite/Elty/Demu/Rhey

WHERE: FurAffinity (x3) - https://www.furaffinity.net/user/elty
https://www.furaffinity.net/user/demu/
https://www.furaffinity.net/user/rhey/
Weasyl: https://www.weasyl.com/~demu
DeviantART (x3) - https://eltalite.deviantart.com/
https://inkydemu.deviantart.com/
https://demu.deviantart.com/
DeviantART Group - https://whitevale.deviantart.com/
Tumblr - http://eltalite.tumblr.com/
Twitter - https://twitter.com/eltalite
Patreon - https://www.patreon.com/eltalite
(There may be others I am unaware of. I apologize for this.)

WHAT: An Original Species Adopt Found here: https://www.furaffinity.net/view/18744417/ was sold to me for $250 and has since been reclaimed. I was not given a refund for it, and the individuals that are aids to the seller as well as the seller in question all refuse to even speak to me.

WHEN: I bought the design on January 10th 2016. A dispute between me and the artist occurred sometime in October 2016 that got me blocked by them everywhere, including emails after an email exchange with the artist. The adopt was "reclaimed" on August 24th 2017 and after a brief attempt at an email exchange I was dismissed, and ignored. (Please note that I live in the UK which will cause time zone differences between me and the artist as they don't live in the UK)

EXPLAIN & PROOF: On January 10th 2016 me and the artist entered an exchange via notes that displays my interest in buying the adopt in question. The artist accepted and I sent them the payment without delay within the space of an hour. (Notes: https://drive.google.com/file/d/0BzhBESqCaxDiUDFVS3EydDlvSGs/view?usp=sharing, PayPal: https://drive.google.com/open?id=0BzhBESqCaxDiQUJHNFdFWi0yVjA)

On October 2nd 2016 Demu posted a journal concerning the his original species Ferrin, stating that female Ferrin no-longer had breasts as they lay eggs instead of producing live young, negating the need for the females to produce milk. I posted some comments on this journal and Demu took offence with them and blocked me, on every platform they knew or could discover I was on. Now when I purchased the adopt they make it a requirement that we adhere to an agreement called the Ferrin Adopt Agreement. this agreement is updated regularly and I can not provide the version that I initially agreed to or the version of it that was enforced at the time I was blocked. The current version is here: http://whitevalestudio.com/athenaeum/doku.php?id=documentation:adopt_agreement . The reason this is relevant is because it was last updated on November 2016, after October 2nd 2016 when this incident be
tween us took place. The oldest version I can find is here: https://sta.sh/0kw73r0l6sq which was updated October 2015

Now after being blocked initially I felt terrible and disgusted with myself to the point it had a negative consequence on my mental condition, so I panicked somewhat and emailed them to apologize (https://drive.google.com/file/d/0BzhBESqCaxDiaGR3RUxRT0FqVGs/view?usp=sharing) . This didn't go down well. But being in the panicked mood that I was and the overly emotional state that comes with my depression, I kept talking (https://drive.google.com/file/d/0BzhBESqCaxDiMnFveHFWY3pkem8/view?usp=sharing) because that's how I am. It's how I've been forged and is a sad factor of how I work no matter what. This I can explain, for those that wish to know.

That also did not go down well (https://drive.google.com/file/d/0BzhBESqCaxDiU1NQaXl1T2FTSEU/view?usp=sharing, https://drive.google.com/file/d/0BzhBESqCaxDicVlVVTNGVmt2QkE/view?usp=sharing), they blocked my email and I could not reach them (not sure how you "block" an email) so anything I sent to them after a certain point would not be seen by Demu, or anyone else with access to the email.

The reason this is important is because in the version of the Adopt Agreement I was bound to it stated that if I wanted to sell an adopt I needed to inform Demu of it first, with me being blocked, I could not do so in any way shape or form. So this for me potentially dissolved our agreement as that can happen when one makes it impossible for one party makes it impossible for the other party to fulfil their part of said agreement. So by blocking me everywhere, Demu essentially nullified the Adopt Agreement between us meaning it did not apply to me any longer or the Ferrin I adopted. But the opposite could also be true as the full legal depth of it is rather tricky as it's essentially impossible to copyright a species based on a design and words alone, because of how copyright law works. So for me I was left in a sort of limbo, and wasn't exactly sure how to progress. So I settled on a compromise. I would bind myself to the majority of the Agreement as it was written on
the date of me being blocked from contacting them via email, I would check Demu's account once a month to see if I'd been unblocked to establish that the Adopt Agreement would then be reestablished between us as the original issue was resolved, and in 1 year (October 2nd 2017) if I was not unblocked, I would check the new Agreement and decide if I wished to follow it, if not I would ask a friend to contact Demu and notify them of this and state I wish to sell the design to not cause a conflict of interest. i tried to illustate this ion the ferrin I adopted with the Artists Comment box that comes with everythign one uploads to FA and such sites (This screen shots were sent to me by Demu's staff as their evidence against me https://drive.google.com/file/d/0BzhBESqCaxDiUFhKQVg0M1RmN3hHNVZUcEhnNllseHJzWkpN/view?usp=sharing)That was the plan anyway.

But on August 24th 2017, a member of staff working for Demu contacted me and stated that they were reclaiming the mentioned adopt (https://drive.google.com/open?id=0BzhBESqCaxDibkJNRW14SlpMUnM). One reason for this is because of the above linked part of my Artists Comment box, where I say I will not follow it after the point of being blocked, and the others were because I keep a public list of the people that have blocked me (http://www.furaffinity.net/journal/8003830/, Print Screen provided by Demu's aid in case it gets deleted: https://drive.google.com/open?id=0BzhBESqCaxDicGlMbkJwelhFdnpqUmJUSUpjdFlYWXNWcHQ4) on an Announcement Board style Journal, this is to ensure anyone that follows me is aware that those artists shouldn't be recommend
ed to me since I'm blocked, I can't communicate with them. trying to would defeat the purpose of suggesting them, the other is because I have a journal entry entirely dedicated as an apology towards Demu (http://www.furaffinity.net/journal/7838301/, Print Screen provided by Demu's aid in case it gets deleted: https://drive.google.com/open?id=0BzhBESqCaxDiX0JCdi1WMzdEdUZFcl8tMGRZTUtURmM3LVV3). These are notices and a public apology which is in of itself an acknowledgement of wrongdoing. The apology itself was posted in September 2016 and in my previous emails to Demu I informed them about them, and yet are only now bringing it up as an apparent issue. So I responded, again panicking as that's just in my nature and as such it's not going to be very...elegant (https://drive.google.com/open?id=0BzhBESqCaxDiWGNvMUlCaEI0SU0). After that my mind started to swirl with the idea I'd been robbed blind and so I looked up about how PayPal deals with the issue. too late as it has a 180 general limit after the original exchange. This lead me to worry, but then a friend calmed me down and said that it might be best to file a dispute anyway so you have a filed objection but make it so Demu gets a chance to respond. So I did, but the options of what was "wrong" didn't fit the description of what was actually wrong so, i just picked one at random, and filed my complaint with some of my argument included as well as my suggestions on ways to resolve this (Link 1: https://drive.google.com/open?id=0BzhBESqCaxDiNzJobktUOWh6cHc, Link 2: https://drive.google.com/open?id=0BzhBESqCaxDiTUNlNlF0aTRQYkU).

This didn't go down well as I then received another email, that not only dismissed everything I've said but also made many accusations towards me as an individual (https://drive.google.com/open?id=0BzhBESqCaxDiYjl0LXpmOHFTcVE). So to this I responded, with my friend keeping me calm throughout the exchange so that I could put things more elegantly as shown here: https://drive.google.com/open?id=0BzhBESqCaxDiNnJFSloxM3ItQzA.

This email has been ignored and will likely continue to be ignored.

Throughout the exchange since being blocked Demu and their associate has made personal attacks against me as an individual, which for me adds insult to the injury of being left $250 worse off. So for me they have established themselves as a scam artist. I once had further evidence that would support this claim entirely, but I have lost it since my laptop broke and my bookmarks did not import entirely when I used a temporary one. Anything else would be conjecture at this point and I'd rather we all deal with facts.

I as an individual know my faults in this and can learn and grow from it, I can explain some of the issues Demu and his aid have with me but again that would be conjecture. If Artist Beware staff permit I will elaborate in response to any comments that inquire about it.

UPDATE 1:

The artist RamTheDragon has offered to do their own version of the design for me so I'm not using Elty's art anylonger. For free.
The finished image of said piece can be found here (https://drive.google.com/open?id=0BzhBESqCaxDiVXJZMy1xd04zTUU) and here (http://www.furaffinity.net/view/24790880/). They have expressed a willingness to be named, for their kind gesture.

Also in my upload of the image here (http://www.furaffinity.net/view/24790880/) which i have also Print Screen here (https://drive.google.com/open?id=0BzhBESqCaxDiMWpJZ3Zla0JJTVE).

I have also sent an email, shown here (https://drive.google.com/open?id=0BzhBESqCaxDiY3FpbDdaVmR5Rkk), to Elty/Demu, to express my intent on keeping the character.

UPDATE 2:

The artist (Elty) of said Character has contancted me via email here (https://drive.google.com/open?id=0BzhBESqCaxDiWlN2dm9mMHp5SzA) and here (https://drive.google.com/open?id=0BzhBESqCaxDiSkZ6YUtfTnVuT0U). The artist has commented below.

Any future conversations between the artisst and I share in private will either be expalined or shared here, to help anyone that see's this Beware in future be as aware of what has transpired as transparent as possible.

UPDATE 3:
The artist Elty, has been entire appologetic about what has happened. It seems that a friend they trusted to help them manage their emails abused their position of power. This is presumed to be because of issues in their personal life which has nothign to do with either I or Elty. Their original act of reclaiming the character was not a power they were granted by Elty and as such the official statement by Elty the Whitevale team is that it never should have been taken and that the act was more or less a type of theft on their part, caused by a singular member of the team (who has now lost their position). So the issue is resolved.

[identity profile] yoyoitsmangooo.livejournal.com
WHO: @Griffinnugget via Instagram:https://www.instagram.com/Griffinnugget/
@nuggetsontheside Alternate Instagram: https://www.instagram.com/nuggetsontheside/
Trello: https://trello.com/b/lqGp4ZSi/nugget-works
FA: https://www.furaffinity.net/user/griffinnugget
ToyHou.se: http://toyhou.se/Griffinnugget

WHERE: This was via their main Instagram: https://www.instagram.com/Griffinnugget/ Where they post often.

WHAT: It was a digitally drawn Rabbit Foot inspired badge, that would be printed out and laminated with holographic lamination paper.


WHEN: I've been following their work for awhile and when they were doing these commissions many people would fill each slot. I finally got my chance at a slot for a commission. I emailed them at night and sent them a reference to their character along with the payment for the commission. Once they said that my commission was ready to be sent out I stopped receiving messages from them.

EXPLAIN:
I basically was a fan of their work, so I commissioned them. I also noticed when I sent the payment it was done via friends and family, which was odd because I didn't get charged extra to send it via friends and family. I've never had a situation happen like this before so I kind of panicked. I always looked when they posted something in hopes it was something commission related. They've posted pictures of finished products but I haven't seen mine since.

PROOF:

http://imgur.com/a/OORZE

I let people commission them because I was curious to see how they came out, seeing how beautifully they came out I decided to claim a spot once they were open. I did claim a spot eventually but haven't got any updates since then.
[identity profile] counter-serum.livejournal.com
WHO: http://www.furaffinity.net/user/sindaj/ , https://twitter.com/iSindaj

WHERE: http://www.furaffinity.net/user/sindaj/

WHAT: YCH Comic Page (Digital)

WHEN:

Proof / Explain / Timeline )

UPDATE 7/21/2017: I woke up to an email from PayPal stating that Sindaj has escalated the dispute to a claim, despite my deadline. I have no idea if he thinks that escalating the dispute himself will remove him from any obligations, but I have plenty of evidence for PayPal if they need it and will be calling them, as I'm pretty irked about this altogether. http://sta.sh/0s6m2xf3den , http://sta.sh/04i7uhi3h48 , http://sta.sh/0j2m9k27pxk , http://sta.sh/022loddrly6t

UPDATE 7/21/2017 | B: After getting a hold of PayPal, the associate I spoke with informed me that Sindaj called and escalated to a claim in order to refund me (??? - these are PayPal's words on what Sindaj told them when escalating) and processed the refund. I have my refund, I've not heard anything from Sindaj, but I am still uncomfortable with how they have chosen to communicate with me and am not going to watch them or interact with them anymore and would advise against doing any business with them. http://sta.sh/02c3qwy7ljdx
[identity profile] ariicchi.livejournal.com

WHO: Soy-una-puta

WHERE: http://soy-una-puta.deviantart.com

ORIGINAL POST: http://soy-una-puta.deviantart.com/art/YCH-couple-unlimited-slots-OPEN-639057637

WHAT: Digital Couple

WHEN: October 10, 2016 to Dec 7, 2016 to June 20, 2017 to Current

EXPLAIN: I commissioned this artist back in October for a YCH couple, to which things started out a little rough because English is their second language, which was fine. We were able to come to an understanding and an agreement of what I wanted done, and they sent me their PayPal email and I sent payment. ( Screenshot 1) (My username on Deviantart is Nigou.)

I hadn’t heard anything from them so in December I asked for an update to which they told me they were working on and were having a lot of life problems. Totally cool, it was only two months since they accepted my commission no big. (Screenshot 2)

Now we fast forward to June, which is the first time since December they’ve responded to me. They now are saying they lost all the files because their computer crashed and they won’t be able to finish my commission and they won’t be able to refund my money. I wasn’t allowed to request a refund because they had no money. (Screenshot 3)

Now at this point I am getting increasingly upset, because it had nine months since I commissioned them, and seven months since I last heard from them, so I demanded either the commission or my refund. (Screenshot 4) After that they sent me another message saying they don’t draw females, even though that was the same characters I sent a year ago. (Screenshot 5) If you refer back to the original post they draw both MxM and MxF.

Then they sent yet another message stating they would refund me in point, and I responded saying I didn’t want point, I wanted the cash that I had sent. (Screenshot 6) Then they told me they couldn’t send money on PayPal because I ‘blocked them’ and they no longer had PayPal and kept insisting on Point. (Screenshot 7 & 8)

And that brings me to the most recent exchange. I basically told them I would dispute the transaction on PayPal because it wasn’t fair they kept dodging my request of a refund. They basically told me I was irrational for not thinking about what they are going through in life and why they can’t refund me. (Screenshot 9)

And now I get the joy of dealing with their friends telling me I am a horrible customer everything else because I don’t want to accept points. (Screenshot 10) I don’t use points as a way to commission so it wouldn’t be a fair refund.

UPDATE :  So they messaged me again on a different account this time, basically giving me an excuse for why their friends came after me, also telling me why they no longer draw women, despite accepting my commission last year. (Screenshot 11) And their solution is a refund of points, not my cash. The journal they refer to is one I posted on dA, per the advice of a few people there.

UPDATE TWO : So I just recevied a refund some a different paypal email adress, so I suppose this has been resolved, but I am rather disapointed they lied to be about not having paypal. All of this could have been avoided. (Screenshot 12) In under no circumstance would I reconmend doing business with them, but I did receive my refund after a few grueling days of arguing with this person.

Anyway, this is long winded, and I am sorry but after all of this here I am posting my first AB because I am so frustrated. I apologize in advance if this is messy or not the proper way to post, but I don't want anyway to have to go through what I went through. I would also love advice in how I should continue to approach this artist.

PROOF:

1. http://imgur.com/tw9RvTv

2. http://imgur.com/yquWSwa

3. http://imgur.com/5SGyQJQ

4. http://imgur.com/U3vy5Zr

5. http://imgur.com/u8Pi6TU

6. http://imgur.com/gWwLhlM

7. http://imgur.com/a/ZOqo8

8. http://imgur.com/WY53ZaH

9. http://imgur.com/f5JXZ5j

10. http://imgur.com/LkzKIAN
11. http://imgur.com/iZPbYNV
12. http://imgur.com/a/sah6V

[identity profile] s0lar5ail0r.livejournal.com
Its with an EXTREMELY heavy heart that I am writing this; but its been ongoing for SO long I think it is time. I want to preface this beware with the fact that Wolframkyo is EXTREMELY passionate and very kind in all their responses and usually get back to me rather quickly. This is a beware on professionalism, and a lack of time management.. as one year later I'm still awaiting my piece of art from them.

Read more... )
[identity profile] s-trawberrymilk.livejournal.com

WHO:  Lolithetigger @ instagram,hypersensuality @ twitter / instagram, crackdolls @ fa, Melanharley  @ tumblr.


WHERE: All contact was through telegram, however pictures, the livestream, were posted via instagram.


WHAT: A DHC fursuit. ($3200)


WHEN: All payments were made June 1st, and the fursuit was shipped June 11th, and the suit arrived on the 16th of June. On July 1st, I noticed the charge back for all 3 payment made. This is currently still on going.


EXPLAIN:

I decided to sell my DHC fursuit, and after having issues with other buyers, a friend of mine said they wanted to buy the suit. (http://i.imgur.com/S3saI6c.png)  I was thrilled to have someone I knew, and a friend buying my suit. We agreed on $3200 for the price (http://i.imgur.com/HbCKRTI.png).  So, they paid in full on June 1st (http://i.imgur.com/zbXs2hw.png) . I was away at BLFC at this point, so the suit was not shipped until the 11th ( http://i.imgur.com/OhczSkk.png ). We both agreed that I would ship the suit out, and come back with the price, and they would pay for the shipping. (http://i.imgur.com/PUKx7Qr.png, http://i.imgur.com/A1a3X8O.png) The shipping is still not paid for to this day. (July 11th)  The suit arrived on June 16th (http://i.imgur.com/d7HuXhr.png, http://i.imgur.com/v7cO359.png), and everything seemed fine. Additionally, the suit was altered. (hair was added, and the feet were altered to make them fit a bigger size. (tuff can be seen here http://i.imgur.com/93pcCas.jpg?1, and proof of her saying the feet are being altered here http://i.imgur.com/QHXmrJx.png)


Things were fine after this until I logged into my paypal on July 1st, and saw the -$3000 balance in my account. ( http://i.imgur.com/v57eozZ.png, http://i.imgur.com/oszYWcX.png) This was the first sign of trouble. I immediately contacted Lola. (http://i.imgur.com/LcoqXiO.png ). After this, Lola told me to respond to the claim, and explained they were on call with their bank, and paypal and were working to resolve this. I waited patiently until I finally heard back from them on wednesday, July 4th. (http://i.imgur.com/OJaLJzt.png, http://i.imgur.com/0nTvMBr.png.) They explained that they were going out with their brother and would call the bank later that evening, though I was unhappy with this I waited. (

http://i.imgur.com/98VeSKT.png, http://i.imgur.com/qkAnd33.png) That night they explained that they’d called their bank, and they were reversing the chargebacks and that my account would be back to normal within 48 hours. (http://i.imgur.com/KkYAb4H.png, http://i.imgur.com/Gm6pIIz.png)


I checked in each day as it was still not resolved. It had been well over 48 hours, and nothing had changed with my account, it was still -$3000. After contacting Lola about this, they said they would call the bank, and has since stopped replying to me. Last communication I have recieved was from 12:21 pm on Friday, July 7th. (http://i.imgur.com/rny27sm.png, http://i.imgur.com/od2dbzP.png).


I called PayPal yesterday and I provided them with all the evidence and informed me they will have this case resolved within the next 24-72 hours. However, this morning (11th of july) I received an email basically saying that this is going to take up to 30 days for the investigation, and up to 75 days for a resolution to be made. (http://i.imgur.com/7uH6BkV.jpg) So I called paypal, and they confirmed this information, and said what I was told yesterday (about 24-72 hours) is incorrect. Thankfully they have temporarily released the $3200 usd so I can still work, and receive and send money to that account. However this situation will not be resolved until paypal, and the card company have reached a resolution. Even when I asked paypal, they said that there is nothing I can do, and nothing that Lola can do until the card company has reached and processed a conclusion.(if I am able to get in contact with her, that is.)(proof of calls http://i.imgur.com/zAHzBHY.jpg)

UPDATE:
i have now managed to get in contact with Lola via email. She has told me that she stole her mom’s credit card and used it to pay for the suit. ( http://i.imgur.com/hmBnMiR.jpg & http://i.imgur.com/arekqPN.jpg)

UPDATE: The credit card company sided with her, this is now considered a stolen item. I am out $3200 + shipping costs + paypal fees for each chargeback (3). (emails from paypal: http://imgur.com/a/yczhO)

UPDATE: GOOD NEWS!! Someone provided me with info on how to reach @/hypersensuality's parents, and I was able to contact her mother!! She has told me that she will be sending back the suit. So once she has shipped it I will make a post, and as well as when it arrives. (https://pbs.twimg.com/media/DFnFTM3UAAA7cMs.jpg)

UPDATE: The suit has been returned, and is now for sale again. there have been damages but I am just happy to have it back. Please never work with this user. This situation was incredibly painful and has cost me more money than I am comfortable sharing.

PROOF:

All screenshots in order; http://imgur.com/a/Bol48

Additional proof she has it (images of her wearing the suit): http://imgur.com/a/w8ziZ

[identity profile] kerra su
Who: Ailuranthropy (appears to do business as “FoxFeatherStudios” according to PayPal)

Where: https://www.furaffinity.net/user/ailuranthropy

What: Digital Art – 2 Figure, shaded, Valentine’s Day-specific multi-user YCH

When: Discussed and paid January 30th, 2017. Problems and delays began almost immediately and continued in frequency well beyond the holiday.

Explain: The original commission was purchased on January 30th after a brief exchange via comments and notes. Shortly after began a long series of purported medical and housing “emergencies” that stacked in number. Meanwhile, Ailuranthropy continued taking in numerous new commissions while failing promise after promise to complete existing ones, several times specifically mentioning the Valentine’s Day pieces.

I had sent three separate notes over FA looking for feedback. The first note was replied to, but did not answer my question. The second and third have not been opened or read as of June 22nd, 2017, suggesting the artist is either that far behind, falsely indicating progress where it doesn’t exist, or is outright ignoring me. Since they claim to have made progress in answering notes and publically stated they will address all of them within a time period that they’ve failed to meet, it suggests either of the latter case and deliberate negligence.

Ailuranthropy runs frequent streams on Picarto where she often takes in new commissions. She mandates that no viewer is allowed to ask about owed artwork, or request status updates about them in the chat channel of the stream. Requests to actually get that information result in other users browbeating the customer with “channel rules” until they leave.

A journal was posted on June 1st, 2017 that I found of particular concern. They wrote about their plans regarding owed work and made an “offer” to everyone who commissioned them before April 2017 that they have an option of a “full refund,” but that they won’t honor it “until probably August.” They say they will continue to take on new commissions while in-stream, and that the income for that is meant to pay for their living arrangement they are trying to set up, as well as paying for refunds of old ones. They specifically state “ME TAKING ON COMMISSIONS DOES NOT MEAN I AM IGNORING YOURS.” They also indicate that they will be expanding on the Valentine’s Day pieces and no longer using the base or template. Rather, they claim they will be creating new, unique poses for each customer.

However, they also specifically made a point to tell people that PayPal is their sole and primary “bank” and are concerned about their account being flagged. This suggests to me that they are likely well aware of the limitations on how PayPal disputes work. I found it particularly troublesome to be asked to wait beyond my dispute window, where I would lose the bulk of my ability to try to resolve this issue.

Given PayPal’s limitation of 6 months to file a dispute, and that the invoice was paid in January, we were quickly coming up to the deadline to escalate this issue. With my last two notes remaining unread, filing a dispute on PayPal was my only remaining bargaining tool. They replied within one hour to the PayPal dispute and asked for my FA username so they could remove me from their project list and blacklist me from any future business. I provided the username as requested, and asked that she update me when I’ve been removed and that she process the dispute accordingly, as she was effectively stating she would not deliver the product that was paid for. After 48 hours without a reply, I escalated the issue directly to PayPal to handle. PayPal contacted Ailuranthropy and a refund was provided within an hour.

Proof:

Screenshots of payment confirmation:
http://imgur.com/zp3132g
http://imgur.com/uzi2tzb

Screenshots of Unread Notes:
http://imgur.com/koqCu24

Contents of unread notes:
http://imgur.com/9pSQD5K
http://imgur.com/Gi3pXPs

Screenshots of PayPal dispute interaction:
http://imgur.com/tc1kjl6
http://imgur.com/nXUFUZa

Screenshot of PayPal Escalation result:
http://imgur.com/dnpMRs3

Screenshot of only reply via Notes received since piece went past due:
http://imgur.com/SeM3l5i
 
[identity profile] mahogato.livejournal.com
WHO: swizzlestix

WHERE: in FA, his account is http://www.furaffinity.net/user/swizzlestix/

WHAT: digital art

WHEN: 20 March 2014

EXPLAIN: He receive the money and he don't want to do it and ignore my messages.

PROOF: I paid to Swizzlestix $80 for a pic on 28 May 2013.
I waited until 20 March 2014, then i cancelled it because he didnt continue to do it, and i tell him to return my money.
He gave me the runaround until 1 August 2014, i decided to give him one opportunity to do it.
I waited until 15 December 2014, that day i decided to cancel it at all.
Up to today Im waiting my money and he dont replay my messages.
Only I see is he stole me $80.

Here you see we chating about the commission:

I dont have skype conversation.


Here is the proof of the payment:



Here I post screenshots of the messages with him:
Here I tried to contact him by FA:








But he never send my money.


Following 2 screenshots I tried to contact him by email, without replay:





And more tryings by skype (i only have 1 screenshot):

(Wednesday, 06 january 2016)
And much more messages on twitter and FA and IB and weasyl without reply.


UPDATED:
He returned my money 30th June 2017.
[identity profile] kayla-na.livejournal.com
Text: WHO: HeavyPanda, WerewolfConfess, Henry(As posted on their DA)

WHERE: Stream Commissions, Initial interest was in an FA note.

WHAT: Digital art. $75 Flat color commission with a $15 discount, and a freebie thrown in as a gesture of good faith.

WHEN: Yesterday afternoon-ish. 6/10/2017

EXPLAIN: He came to me on FA expressing interest for a commission. I politely told him to hit me up in my stream if he'd like a commission, which he did. He gave me the info he wanted, I gave him the price, and he agreed to it. I did the artwork, and sent him a freebie as part of my promotion for yesterday's stream commissions and he thanked me. Later on, I find an e-mail from paypal saying that a chargeback has been issued, and I can't fight back with it because it's a digital good, and it was a nsfw picture. I do not have the conversation of our transaction cause it was in stream and I had turned off my computer a while after I was done to take a nap.

I tried contacting him through FA, only to find out that his FA account (HeavyPanda) has been disabled. I tried contacting him through DA (WerewolfConfess), only to find out that he's blocked me. I tried contacting him through e-mail; never received a response.

I've been trying to earn money all week to help pay for my medication for my eyes, and to help my husband cover the costs for a busted pipe that needs to be replaced in our house, and our sink replaced. So getting swindled out of my labor has majorly stressed me out.

PROOF:

Artwork: https://www.dropbox.com/s/of2vx1do9p6lt7h/heavypanda.png?dl=0 - NSFW WARNING

https://www.dropbox.com/s/5x8qrvu9tqzzobm/heavyfreebie.png?dl=0


Invoice:

https://www.dropbox.com/s/56ms0ykqokcleq7/Invoice.png?dl=0


FA Conversation:

https://www.dropbox.com/s/zfv256tr5zb6yo9/User_control_panel_--_Fur_Affinity_%5Bdot%5D_net_-_2017-06-11_01.49.47.png?dl=0


Disabled Account:

https://www.dropbox.com/s/68t53qnro0nxb34/Account_disabled._--_Fur_Affinity_%5Bdot%5D_net_-_2017-06-11_02.12.11.png?dl=0


DA Block (Note the quip on the bottom right where it says I can't comment on his page)

https://www.dropbox.com/s/csjzw95q34hs47v/WerewolfConfess_%28Henry%29_DeviantArt_-_2017-06-11_05.21.03.png?dl=0



Chargeback:

https://www.dropbox.com/s/lnqix6r4xrbdyb2/chargeback.png?dl=0


Me trying to contact him through e-mail:

https://www.dropbox.com/s/6ybggoqiqdqv8ow/email.png?dl=0


Update:

I just got this in my inbox O_o

https://www.dropbox.com/s/5la9145iqilq4cc/refund.png?dl=0
[identity profile] nashida226.livejournal.com
WHO: Remix Angel Dragon / Nightwolf Costumes

WHERE: Facebook –business page apparently deleted; tags/links to business page are broken, did most business through personal page
FurAffinity - http://www.furaffinity.net/user/nightwolfcostumes (business, has been cleared out and no submissions are in gallery)
Furry Network https://beta.furrynetwork.com/nightwolf/
Twitter https://twitter.com/remix_dragon

WHAT: Full digitigrade fursuit valued at over $1800 USD , fleece hat valued at $25

WHEN: Dec. 2014 (when first payment was sent) to present (suit was paid in full May 2015)

Read more... )
[identity profile] laserraccoon.livejournal.com
WHO: RyunWoofie

WHERE: FWA 2016

WHAT: Digital badge. (forgot how much i paid, since i paid in cash. didn't get a receipt)

WHEN: April 1st, 2016

EXPLAIN: Ordered a badge from Ryun at FWA in the dealers den. We decided to communicate via Twitter DMs. I paid her in person in cash (i know because i cannot find the receipt in either my PP or Square acct). I didn't get a sketch until November. I had to pester her for even that. Poked them again in January and they said they would send an updated wip, and I never got that. At the point it had been almost a year so I just decided to ask for a refund in February. They told me it would be a few weeks on 2/21. By the screenshots i'm going to post, they told me they would get it to me in "2-3 weeks." I poked them 2-3 weeks later, on 3/12 and asked for an update. She claimed she would send it that coming week and never did. I asked if I could get it after FWA 2017 because I assumed she'd be making enough sales to pay me back and she said yes. I ask for an update a week after the con, on April 16th and she ignores my message. At this point, I threaten with an AB, and then she promises to get it to me by the end of the week. It is April 24th, 2017 and I have not gotten my refund.

PROOF: 6 part album of our whole convo. http://imgur.com/a/JFu9Q
[identity profile] poizenkat.livejournal.com

WHO: kij3k

WHERE: http://kij3k.deviantart.com

WHAT: 4 flat colored full body images

WHEN: payment was sent june 12th 2016 http://i.imgur.com/kzZdMOg.png

EXPLAIN: I commissioned this person to draw 4 images in june as shown above. I changed the characters june 28th since they had not gotten any work done http://i.imgur.com/i5QUHp4.png In july they said that since they took so long theyd like to shade them, which i responded with this http://i.imgur.com/eIS7sIB.png and that day they got the first one done http://i.imgur.com/iBpTChf.png
The trouble started not long after when they said their computer died and they'd have to take a hiatus http://i.imgur.com/Qebo8tr.png so i decided to ask about my commission and if i would get a refund. I was told that id have to wait http://i.imgur.com/2WwmgT9.png
They returned in september and got a lot of work done but still did not get to mine. In november I sent them a note asking why and got this as a response http://i.imgur.com/F0RYYpg.png once i gave them the references it didnt take them very long to finish another one of mine http://i.imgur.com/WAwaJev.png as you could see here http://i.imgur.com/q6FElBE.png there was a misunderstanding, i mixed up notes and thought that i had paid for shading instead of them offering it for free. I let it go pretty fast, and only found the original notes with what i commissioned later on. Only a few days later they posted this http://i.imgur.com/ZkNHgwX.png though they did not link me to it, i found it on my own while checking their gallery. I figured everything was going well but then realized i hadnt heard from them for a month.
I left them a comment here asking http://i.imgur.com/lq7230B.png and they redirected me to their journal here http://i.imgur.com/5z3xoDc.png
They have a comment on their page saying not to ask about it http://i.imgur.com/krjHDcy.png

A big reason as to why I'm making this beware is because I noticed them taking on more work despite owing me art for about 10 months as you can see here http://i.imgur.com/q5BSvAD.png and here http://i.imgur.com/H925fgn.png

PROOF: everything should be posted above in order.

UPDATE: they posted a journal in response here http://i.imgur.com/rdIc85q.png

UPDATE2: I reached out again via note and i gave them the references again. hopefully it works out now.

UPDATE3: I got one of them. not resolved yet but progress. http://kij3k.deviantart.com/art/good-habits-677623981 im unable to post screencaps at the moment sorry

UPDATE4: Last one was completed this is resolved http://kij3k.deviantart.com/art/cant-feel-my-eyes-680473035

[identity profile] ravensmoon666.livejournal.com
Text: WHO: Sif.

WHERE: http://www.furaffinity.net/user/sif/

WHAT: Adoptable + referencesheet.

WHEN: 03-05-2017 and ongoing.

PROOF: Linked below.

EXPLAIN: On March 5th Sif had uploaded an adoptable of this beautiful dragon girl. The adopt was just a fullbody front view but also had three headshots sketched out and a fullbody view of her back. As shown here. (NSFW) https://www.dropbox.com/s/o9424fkp1nx9z04/1488700798.sif_dragon_girl_adopt.png?dl=0 The Auction said that she would come as is unless Autobought and you could unlock the referencesheet. (I sadly do not have the original image and description saved as she has since not only updated the reference but also edited the description) The Autobuy for the adopt orginally 450 when she first posted but she later dropped it to 400. I bidded on the first day and had a slight bidding war with someone on the next day. After checking her previous adoptable auctions I saw that they usually were autobought and grew nervous as I really wanted her. I didn't have the payment outright so I noted Sif asking if I could put a downpayment of my current bid (170) and send her the rest when I ha
d the payment. She agreed and I sent her my down payment and went on my way. https://gyazo.com/cc786b92ed81990a23c749993a01a95b https://gyazo.com/c61f2f7c07e7c51513860b7d61a2acbc (I didn't screenshot her reply because it's her paypal with a 'Thanks for the help' and I had afterwards sent her a note saying just 'paid' but I can get screenshots if requested.)

On the 13th I sent her a note telling her I had her payment but that I was wondering if I could pay extra to get an additional view of her bent over to show her bits and also asked her about adding a few markings on the parts that weren't drawn yet (like chosing the colour of her tongue and asking if she could have a heart shaped butt marking), She that was fine and that it would be 270 (instead of the 230) I paid and also asked if she could add my personal watermark because of my paranoia of art theft and she said she could as she hates art theft as well. https://gyazo.com/8f980f0d8f4ad9e4f9dd24c2ee92d8fe https://gyazo.com/67215571a8b4888d57cd8d0c920f84bf

On the 15th she has sent me the files and to my surprise it didn't include the full body backview and she didn't colour the tongue the colour I asked. I decided to let the tongue thing slide as it looked fine as is but I messaged her telling her that I was upset about her not having her backview and asked her if she could include it and just take the bent over view off the reference and have it as a 'seperate piece.' She replied telling me that she would but she didn't want to put it seperate and would just do the back view seperate because 'it wouldn't look right' being on there. I asked her why she thought that as I believed it would look better next to it as she had originally advertised.
Image: (NSFW) https://gyazo.com/99c6b3f540b1de92f3ff333cb9c6c1be
Messages: https://gyazo.com/690135c23bddc71482af16a4c303f704

She replied to me telling me "i put too much work on to this picture its not a commission, its an adopt. I will shrink down the back view ." and that she would just refund me 70$. I was upset because not only was I astonished that she responded like that but that she wouldn't have a proper view of her back markings. I told her that I was upset that she responded that way and that I loved her art but I would be writing a beware. She responded seeming upset saying ":C i can draw ya a color sketch of the back view, it will look horrible and not in harmony if i added the back view e.e i was trying to keep it in balance with the ref sheet" and then shortly after sent me a seperate note saying "or i can just add the back view extra... let me do that now" https://gyazo.com/c5af9a3481d9c05e7e2fded9a1e5ec75 https://gyazo.com/62112547ca379ab68a854bc25354aa3e https://gyazo.com/b566322c19009636ca65572e380e76ed

I waited and she responded with the updated piece with the backview. I viewed it from my phone and saw that it was purely just a shot from shoulders to hips but I thought it would be better than nothing and told her it looked lovely. I went back to my pc to save it and saw that it looked extremely sloppy and that was missing a marking on the back of her legs that showed in the bent over view. I noted her about it then looked it over again to notice that the rest of the markings on her hips didn't match either. I messaged her trying to be civil and offered her 40 bucks of the 70 to clean it up and do the markings right as I just wanted it to look right. While I was typing my third note out she replied telling me that "This will be the last attempt. Please refresh..."
Back view: (Slightly NSFW) https://gyazo.com/b7770f3655b518d9fce15c7e8eb5109e
Messages: https://gyazo.com/737a5ac41823d19f85b4c674a41a4fbf https://gyazo.com/61a29f3ccabac28b68cde4c04276ff66

She read my note shortly after I sent it but after a week she hasn't responded and continues to take on more work. I really love this girl and don't want a refund for her. I'm just wanting her to do what I paid her for, or at least the quality since she has given me a partial refund. If she would do the entire view I would send her the partial payment back but currently I'm just very astounded by her behavior as I've worked with her before and never had any issues.

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