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artists_beware2010-08-15 05:28 am
korsetkoat.livejournal.com) wrote in artists_beware2010-08-15 05:28 am
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Paypal fees?
This has already been been discussed in this community before- who should pay the fee, the commissioner or the artist? The general agreement seems to be, factor paypal fees into your initial commission price to cover it, because it is the artist who should pay the fees and not the commissioner, as by PayPal's TOS. However, there are many artists I've met who do not seem to have read/know PayPal's TOS and their prices are not factored for the fees.
What should a commissioner/artist do in a situation where, a commissioner sends money thinking an artist has factored in fees, but in fact hasn't payed what the artist was wanting (i.e., an artist wants 4.00$, they only get 3.58$)? It seems like one of those situations that could get ugly if not treated with care. Which is why so far I, as a commissioner, have been paying fees most of the time when buying a commission.
Would the artist have the right to withhold artwork until the full fee has been paid? Or does the commissioner have the right to the commission because it is the artist's own hindsight and ignorance that got them out of some money? I haven't had this situation myself yet but I feel as though this kind of thing will happen at one point or another. Is it a courtesy for the commissioner to send more money despite the TOS or should the artist, well, just suck it up because it is due to their own ignorance of the TOS?
Edit; I suppose the easiest solution for an artist who will not give you art until you pay more money is to open a dispute.
However, let's say you told them all this but they ignore your warning about the TOS. Should you report someone for breaking the TOS by making your customers pay the fees? Is there even a way to do so?
What should a commissioner/artist do in a situation where, a commissioner sends money thinking an artist has factored in fees, but in fact hasn't payed what the artist was wanting (i.e., an artist wants 4.00$, they only get 3.58$)? It seems like one of those situations that could get ugly if not treated with care. Which is why so far I, as a commissioner, have been paying fees most of the time when buying a commission.
Would the artist have the right to withhold artwork until the full fee has been paid? Or does the commissioner have the right to the commission because it is the artist's own hindsight and ignorance that got them out of some money? I haven't had this situation myself yet but I feel as though this kind of thing will happen at one point or another. Is it a courtesy for the commissioner to send more money despite the TOS or should the artist, well, just suck it up because it is due to their own ignorance of the TOS?
Edit; I suppose the easiest solution for an artist who will not give you art until you pay more money is to open a dispute.
However, let's say you told them all this but they ignore your warning about the TOS. Should you report someone for breaking the TOS by making your customers pay the fees? Is there even a way to do so?
no subject
Would the artist have the right to withhold artwork until the full fee has been paid?
No. The artist gave you a price, and you paid that price. They can't just decide to increase it after the fact and hold your work hostage like that.
Is it a courtesy for the commissioner to send more money despite the TOS or should the artist, well, just suck it up because it is due to their own ignorance of the TOS?
The artist needs to suck it up. It's not a "courtesy" to allow someone to break the rules, and you shouldn't allow it to happen.
However, let's say you told them all this but they ignore your warning about the TOS. Should you report someone for breaking the TOS by making your customers pay the fees? Is there even a way to do so?
Open the PayPal dispute to get your money back in the first place, if the commissioner is refusing to deliver your artwork at all.
I believe to report a TOS violation, you would simply open a PayPal dispute about the transaction in question and mention the violation as one of your reasons for the dispute.
no subject