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artists_beware2012-01-20 01:55 pm
tolkawolf.livejournal.com) wrote in artists_beware2012-01-20 01:55 pm
Entry tags:
Lost Contact: Shivra
Tried to avoid this, but I'm kinda of at a loss of what else to do. :c
WHO: Shivra on FA
WHERE: http://www.furaffinity.net/user/shivra/
WHAT: A pair of handpaws. Grey and black, pink and black paw pads. $55 total.
WHEN: Ordered/paid on April 5th and 6th 2011.
PROOF:
Proof of Order
Payment Received
Updates Note
Another Update
E-Mail about List
E-Mail Correspondence
EXPLAIN: First off, this was my first commissioning experience and I'm a little sad that it's left such a sour taste in my mouth. :( I ordered these about 9-10 months ago on April 5th. I promptly paid the full price for the paws [can't get a PP screenshot because they already cleared it out, unless you all know how to transaction proof from further back?], and was promised they'd be finished in about a month. Shortly after [maybe a week or two?] she ended up breaking her leg pretty bad. I wasn't contacted and honestly didn't know about it until a friend [who also was commissioning her] told me. I felt terrible for her and assumed that when all was well our original agreement of a month would be back in place, so I just waited.
[Edit: Forgot an e-mail correspondence while I was typing this out. I did send her an e-mail on the first of June because she had updated her FA profile with a list of her commissioners and the status of what they ordered. I wasn't on the list, so I e-mailed her about it.]
It wasn't until about 3 months later that I finally decided to contact her early in July. She told me kindly that my handpaws would be done as soon as possible and apologized for the delay. The next contact I had was later that month as I was leaving for school, in a different city, in a couple of weeks. I was wanting to check on the status of them and asked for a date or a refund. I don't know if that was too gung-ho of me but I was really stressed over school and was just wanting to get something worked out in stone. I was informed that there were two older commissions in front of mine and that mine would be finished as soon as possible, still no estimated time though. I was really trying not to be a pain, as this was my first experience commissioning anyone and wasn't sure what was acceptable.
It was around this point she switched to e-mail only contact. We were told that all business would be dealt through in e-mails and no more notes would be accepted, which I was fine with. I e-mailed her my order again [as she asked all commissioners to do, September 6th] and left it at that for a while. I trusted she'd get them done and just left it alone after that. Around November I still hadn't heard anything so I shot her another e-mail asking if I could get the paws by mid-December [a little over a month away]. Shivra told me she could do that. I was very excited to finally be getting the paws because all the pictures of her previous ones were drop dead gorgeous.
Well December 18th rolled around and I hadn't heard from her again. I sent another e-mail saying that I hadn't heard from her in a while and asking how things were going. I never heard back from her, so almost two weeks later I send another e-mail stating my concern and asked for a refund if nothing else. She's disappeared from FA with no notice quite a bit since the transaction began, but I understood she had a job and real life to worry about. Her FA hasn't been updated in a month and my e-mails have still not been answered. I'm very disappointed to have to post this because I do love her art and fursuit stuff and she has been very kind throughout. :/
WHO: Shivra on FA
WHERE: http://www.furaffinity.net/user/shivra/
WHAT: A pair of handpaws. Grey and black, pink and black paw pads. $55 total.
WHEN: Ordered/paid on April 5th and 6th 2011.
PROOF:
Proof of Order
Payment Received
Updates Note
Another Update
E-Mail about List
E-Mail Correspondence
EXPLAIN: First off, this was my first commissioning experience and I'm a little sad that it's left such a sour taste in my mouth. :( I ordered these about 9-10 months ago on April 5th. I promptly paid the full price for the paws [can't get a PP screenshot because they already cleared it out, unless you all know how to transaction proof from further back?], and was promised they'd be finished in about a month. Shortly after [maybe a week or two?] she ended up breaking her leg pretty bad. I wasn't contacted and honestly didn't know about it until a friend [who also was commissioning her] told me. I felt terrible for her and assumed that when all was well our original agreement of a month would be back in place, so I just waited.
[Edit: Forgot an e-mail correspondence while I was typing this out. I did send her an e-mail on the first of June because she had updated her FA profile with a list of her commissioners and the status of what they ordered. I wasn't on the list, so I e-mailed her about it.]
It wasn't until about 3 months later that I finally decided to contact her early in July. She told me kindly that my handpaws would be done as soon as possible and apologized for the delay. The next contact I had was later that month as I was leaving for school, in a different city, in a couple of weeks. I was wanting to check on the status of them and asked for a date or a refund. I don't know if that was too gung-ho of me but I was really stressed over school and was just wanting to get something worked out in stone. I was informed that there were two older commissions in front of mine and that mine would be finished as soon as possible, still no estimated time though. I was really trying not to be a pain, as this was my first experience commissioning anyone and wasn't sure what was acceptable.
It was around this point she switched to e-mail only contact. We were told that all business would be dealt through in e-mails and no more notes would be accepted, which I was fine with. I e-mailed her my order again [as she asked all commissioners to do, September 6th] and left it at that for a while. I trusted she'd get them done and just left it alone after that. Around November I still hadn't heard anything so I shot her another e-mail asking if I could get the paws by mid-December [a little over a month away]. Shivra told me she could do that. I was very excited to finally be getting the paws because all the pictures of her previous ones were drop dead gorgeous.
Well December 18th rolled around and I hadn't heard from her again. I sent another e-mail saying that I hadn't heard from her in a while and asking how things were going. I never heard back from her, so almost two weeks later I send another e-mail stating my concern and asked for a refund if nothing else. She's disappeared from FA with no notice quite a bit since the transaction began, but I understood she had a job and real life to worry about. Her FA hasn't been updated in a month and my e-mails have still not been answered. I'm very disappointed to have to post this because I do love her art and fursuit stuff and she has been very kind throughout. :/
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http://www.twitter.com/sshivra
Good luck getting your paws/refund!
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You should still have an email from when you sent the payment. Search for it on your mail inbox, it should have a transaction ID code which you can search for on PayPal. Or, it may even have a link to it.
Hope that helps.
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That sucks though. I hope it works out. I really loved their work but their track record seems to be going downhill. It's unfortunate.
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I keep asking her if she's shipped a tail she made me and she keeps saying she's lost my address. I've sent it to her three times now. I hope it made it into the post this time although it's been three weeks since I last gave her my address again.
I sent her another email and I really hope she has good news for me this time :S
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I hope she contacts you soon
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Anyway, this is the forum. She goes by Shivra on there, as well.
http://forum.wolfhome.com/index.php
Last she was on was a week ago.
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by any chance did you see a pony (scootaloo or rainbow dash) somewhere in her WIPs? I cant work twitter for the life of me and i'm curious if theres a picture somewhere of the third badge XD
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"You know who you are."
:x
I mean, I like her a lot, and I got paws about a year or so ago now [which took a while and some polite reminders to get], but that just feels kinda... :/
I understand art block and all... but truthfully, how does that apply to handpaws? And no, I'm not trying to be rude or anything, I just really don't get that.
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My room mate is also waiting on a doll. I'm not too concerned on my end but I know he's getting pretty fed up and ready to demand a refund.