since it was a premade, I'd say not to refund them. Besides, I have those issues with my current suits and I'm pretty sure it's normal. When you're wearing something covered in fur, it's supposed to be pretty hot and when you have something covering your eyes, it's supposed to be a bit harder to see. the moving jaw thing is disappointing though and I'd be upset about that as well, but not only did you offer a fix but a premade suit that isn't going to fit extremely well is bound to have issues like that. for example, I cant use the moving jaw in my wife's suit because it's not fitted to me.
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timeasmymeasure
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Date: 2013-07-13 06:21 am (UTC)the moving jaw thing is disappointing though and I'd be upset about that as well, but not only did you offer a fix but a premade suit that isn't going to fit extremely well is bound to have issues like that. for example, I cant use the moving jaw in my wife's suit because it's not fitted to me.