artists_beware | Digitt/HinaUchi - Commissioners beware! (Reply)

(My boyfriend originally posted this, but was told that since I commissioned the artist, I needed to be the one to post this. Most of the content remains the same from the original post, with some sections as appropriate. Please let me know if anything needs to be fixed, mods!)

I realize that the onus was on me for not researching Digitt (also known as Hinauchi) ahead of time before commissioning her; it is my hope that by writing this and spreading the word in an appropriate manner I can help educate other commissioners so that they can make an informed decision on their own.

WHO: Digitt/HinaUchi (same user)

WHERE: http://www.furaffinity.net/user/digitt/

WHAT: Chibi Commission auction (2 characters), valued at $30 (Payment proof:

WHEN: Payment made July 18th, 2013 - August 27th (date A_B article was written)

PAYMENT EVIDENCE: http://i.imgur.com/wydjAAE.png

(CONTINUE FOR SCREENCAPS/EXPLANATION)

http://i.imgur.com/jHS7G3j.png

(The link is of all the notes sent to Digitt - no responses from Digitt are shown because none were ever received. We never received any response communication from her until the day after the A_B post was made on FA.)

As an intended "surprise" for my boyfriend after a particularly rough week he had, I commissioned Digitt for a 2-character chibi piece, valued at $30. (Payment proof: http://imgur.com/wydjAAE) As the first note shows, she expressed that she would try to get it done "asap" to help his week improve.

In the time that passed, both from asking for updates and eventually requesting a refund, we never heard back once from Digitt regarding the commission.

On August 23rd, my boyfriend sent a notification to Digitt asking for this to be resolved, via a Shout.

http://i.imgur.com/6bl7Joa.png

Digitt responded with her own Shout, informing us that the 'finished' piece would be sent that evening:

http://i.imgur.com/euOfl5i.png

3 days passed from that point, and neither of us had yet to see either a progress piece, or a finished one. In the meantime, Digitt had also posted a journal excusing her disappearance for an entire month as being due to an FA suspension.

http://i.imgur.com/DL3gfoq.png

As one of the earlier images shows, my boyfriend warned Digitt that unless either a refund or the promised finished piece was sent by midnight on the 26th, he/I would be posting this. Based on you reading this, you can guess how that turned out.

There's not much else to say about this. A piece was ordered, payment was made, nothing ever came about, and Digitt was either unresponsive or outright ignoring attempts to get our money back or just what we paid for. It was only after multiple requests to get what we paid for, and after writing/posting this Artist Beware entry, that we received the completed commission.

IMPORTANT: We DID eventually get the finished piece, but it was given to us only after PommyN64 had written up and publicly posted the A_B entry on his own journal. Prior to that journal being posted, neither of us could get any response from Digitt besides her Shout I linked to above. Obviously I have no sure way to confirm if the two events are linked, but the receipt of the commission came in less than a few hours after the Beware post went up, and according to Pommy Digitt also pressured him over Skype within the same timeframe about 'stirring up drama' for her by writing that post.

Commission this user at your own risk. She appears to have an extensive history of drama, missing/incomplete commissions, and general immaturity.