Date: 2014-10-30 04:06 am (UTC)
As someone who also suffers from depression and generalized anxiety disorder, I can understand where they're coming from. HOWEVER... I feel like we need some more information here in order to really give you a good answer. How often have you been in touch with the artist? You say several months but how many months is it really? How many other commissions do they have hanging?

Having depression sucks, but you also have to learn what you can and cannot handle. If they suffer from depression but continuously take commissions that they cannot or will not complete, that's a problem regardless of any issue they have.

Also, as terrible as this sounds... there's always the chance that they're lying. I know that's horrible to say, but there are LOT of people on the internet that - sadly - use illness of any type as an excuse. Whether they use it as an excuse for bad behavior, for just being a jerk, or for not finishing a project, it's just... frustrating. It takes away from people who really DO suffer from these illnesses, and it makes it really sad and sickening that I even have to bring up that it might just be an excuse.
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