May. 1st, 2014

[identity profile] nambroth.livejournal.com
Hello all! This is NOT a beware, I am simply seeking a client that I have been unable to get in touch with.

WHO: I am looking for someone that goes by, simply, "Gryphon", gryphon_2 (NOT "2" the ranting gryphon), or "Gryfalcon" on Furaffinity.

EXPLANATION: At Anthcocon 2013 a fellow with a camera commissioned me for a digital badge. He gave me a long written character sheet but requested that I not begin until he updated his online character sheet, on his Furaffinity page. He even wrote on my commission form: "Sheet to be updated on FA in 1 week." But, sadly, it was never updated, nor has he responded to my emails, notes, or "shouts". He paid in person so I can not simply send a Paypal refund as I normally would in the case of an "abandoned" commission.
Normally, I have a statement in my TOS that says that commissions that are abandoned for longer than 6 months with no contact are non-refundable as long as I put in an effort to contact the client several times by any means I have. I've never had to worry about this but have the statement in my TOS just in case, because it makes my life much easier when it comes to taxes (plus I hate holding funds 'in reserve' indefinitely until I know a client is happy!). But, this commission was taken in person and my TOS was very simplified on my commission form (which I have my customers fill out when they commission me at a convention-- it's short and sweet). I don't think it's at all fair to hold him to my long TOS since he likely doesn't know about it!

All I am left to do is to try to contact this fellow. I sort of get the feeling that maybe this is an ongoing theme, considering he has had a post on A_B before (for the same reason), and I see many shouts on his FA page to the same tune. I did think it odd that at Anthrocon last year he asked me if he had commissioned me the year prior (2012- he hadn't, I remember having very few commissions that year and also double checked my records).

This is his Furaffinity page: http://www.furaffinity.net/user/gryfalcon

Any insights or thoughts? Anyone know how to get in touch with him? My emails to him don't bounce. They just never get replied to. I have tried sending from different email addresses in case they are getting put into his spam folder, but that hasn't worked either. I do not have his physical mailing address, unfortunately, since it was a digital commission.

At this point I would prefer to give him a refund. I fear I might not have time to properly dedicate to his commission-- I had budgeted time to work on all of my commissions from Anthrocon before last November, and obviously that time has passed... :(

Thank you!!
[identity profile] ladysnakebite.livejournal.com
Here is a list of posts that have been marked as Resolved in April 2014.

Comments have been disabled with moderator permission.

April 2014 Resolved Posts )
[identity profile] oceandezignz.livejournal.com
Hi again guys!

If you've had a great commission experience, either as an artist or a customer, please comment here and spread the word. It doesn't have to be a full-on story, though you're welcome to type one! All we need are a few lines on why this person was so great to work with. You can also recommend companies, such as printers or fursuit-making teams, as long as it's relevant!

There are plenty of reasons to post someone here: perhaps they went above and beyond the call of duty to fix a problem, or were so prompt with communication and payment it was like having them right next to you, or were very professional and courteous every time you contacted them.

To help keep things organized, please follow this simple form:

1. Name of the person you recommend:
2. Link to person's website or art page:
3. Approximate time period of when you did business with this person:
4. Details
(Here's where you tell us why they are so awesome! What made the transaction go so well? Perhaps link to the art or suit you bought/sold if you feel like sharing. Please mark NSFW if the subject matter is adult!!):

If you have multiple people to recommend, please put them in separate comments to keep things organized.

Trades are just as welcome as paid transactions. But try not to post for friends (or yourself) who are looking to be commissioned. If customers are what they/you seek, [livejournal.com profile] teenycom, [livejournal.com profile] artsales or [livejournal.com profile] artcommissions is for them!

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