Aug. 18th, 2014

[identity profile] stickytruffles.livejournal.com
Ok so. Just looking for some advice on an Odd situation. I Went and did some digging to find the chatlogs and messages so i can be a little more specific.

About a year ago[June 2013] i bought an adoptable from an artist for 150$. The Adoptable Submission was already in a Ref-sheet type format. The Refsheet was suppose to be edited to have a custom outfit then the file sent to me. After I claimed the adopt, I was told "Please send payment and note me with an outfit of choice" I told the Artist they had artistic freedom with the outfit because I'm not great out coming up with stuff. After i notified them that i sent payment, They told me "Awesome" "I'll add the outfit and send it to you tomorrow". I didn't Receive anything the next day. Weeks went by and they have been working on other stuff and such. I Bought more art work from them, not really paying attention to the adopt i bought. Eventually, I stopped contact with them because i felt uncomfortable doing any more business with them.

4 months ago, I was digging through my Character Folder, looking for characters i don't use, to sell them. I remembered that i had an adopt i never received the file for or Any thing Relating to that Specific adopt. I contacted them about it They replied with They Claimed to always send the file out when it is bought and i explained that they never sent me anything. That they were suppose to send me the adopt with the ref/custom outfit. They replied back with their work being on their old computer and they are not sure if they can access it. They said they will try and retrieve it from their old computer. Now we are here and no update. I don't know if i should contact the artist for a refund or ask them about my artwork. Mind you, i haven't used the character for anything yet. What should i do? I'm not even sure if i want to use the character at this point as well.

Note: I Haven't Received ANYTHING relating to the adopt from the artist. No Files. Nothing.
[identity profile] honeyking.livejournal.com
WHO + WHERE: http://www.furaffinity.net/user/starmony/

WHAT: On March 22nd 2014 I (officially) contacted Starmony via FurAffinity about purchasing two custom 'Bunicorn' designs from her.
Her Bunicorn can be seen here: http://www.furaffinity.net/view/12569526/

WHEN: Initial contact was in March 2014
Agreement to design customs for me was March 9th, 2014.
Design ideas sent by me on March 22nd, 2014.
Payment sent via PayPal on May 4th, 2014. (*note that I sent this payment just before midnight on May 3rd)
Preview for only one of the designs received on May 26th, 2014.
Updated preview for the same design received on June 1st, 2014.
Contact bump + A_B warning sent on August 2nd, 2014.

PROOF: All Notes (sent + received) as well as PayPal's proof of payment shown in this image: http://i.imgur.com/uQdAqrg.png

EXPLAIN: I first contacted Starmony to ask if her 'Bunicorn' character was from a closed species or not, because I was interested in making/purchasing one.
She replied to me stating that while they were a closed species, she would be happy to make a custom for me.
I explained that I was interested in buying a pair of customs, and gave details about inspiration and colour palettes.
We exchanged information, payment was sent, and only one of the designs was ever shown to me having been worked on.
I have never received proof that the other design was even started.
All interaction, discussing payment and design elements of the two designs have been pleasant and fine until June of this year.
Once before this point communication had been slow, as seen in the PROOF screenshot, but I too know how it is to just step away from a site for a little while.  I was okay with this because communication seemed to be okay after that, and I had been given proof of work.
However it has been two months now since I sent a reply to her on June 2nd, and she has (at the time of writing this) not opened that Note.
I have sent a 'warning' Note to her on August 2nd, but this Note too has not been opened.

I understand taking your time on something, and I also understand that sometimes struggles happen with designs.
What I don't appreciate though is a complete lack of communication, especially paired with total inactivity on the site itself.

While I would love to have both completed designs still, at this point they have lost their luster to me and I would accept a refund.
Since partial work on one of the designs was given to me, I would accept a partial refund, and keep the unfinished design if the artist so chooses.
Since it has been months since this transaction began, I am not sure if I can request a refund via PayPal or not, so I am hoping to work this out with the artist herself.

I will update this post with any new information when I receive it.
[identity profile] latiro.livejournal.com
Hey, A_B! I'm just here to discuss about something.

I was setting up an account on the site called Sellfy (for the purpose of selling my reference chart bases and stuff) and noticed that not only does it support PayPal, but also supports two PayPal alternatives: one of them being Stripe and the other Paymill.

Now, I'm not familiar with either payment method and haven't used them yet, but both of them seemed secure and all, and I do hope that none of them are to be used for scamming purposes.

What do you guys think about either of them? Should I give Stripe or Paymill a try?

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