Hi all, I would like some advice on some issues I'm having with a fursuit maker.
I commissioned him in October for a partial. I did my research and he had good reviews, nothing negative, and the suits looked great. I made a down payment immediately and he said the suit would be complete in "February/march." Also made a second payment late December.
( details on the situation )With all of this in mind, I am very anxious about this whole thing. I am NOT okay with being ignored for over a month, and I'm having trouble believing at this point that he's even started work on the suit at all - if he had then why would it be so difficult to send pictures, and why would he be ignoring me? If he doesn't reply by Thursday, I am considering opening a paypal dispute - I'm afraid this will be the only way to get his attention.
I am hesitant to do this and act too quickly, but I am also concerned about acting too slowly. I'm very familiar with buying and selling general products online, and typically would not tolerate this kind of behavior going on for more than a month, but this is also my first time commissioning someone for a suit. With a custom item this expensive, I want to give the fursuit maker a proper chance, but I'm also worried about receiving something poor quality based on the other commissioner I spoke to if I open a paypal claim and he rushes the order.
Any advice from experienced commissioners (or whoever!) would be helpful. What would you do in my situation? Should I file a dispute if he doesn't respond, or wait it out longer? What's the "appropriate" amount of time to wait before filing a dispute?
This has been a rough year so far and I'm having such bad anxiety over this, I just want to make sure I do the right thing.
Thank you :( This has been a rough year so far and I'm having such bad anxiety over this, I just want to make sure I do the right thing.