artists_beware | Recent Entries

prince-mai.livejournal.com

WHO: Customer- Levi (Telegram: @Leviathan95 ) EDIT: Telegram username keeps changing every so often.

WHERE: Telegram

WHAT: Digital Ref(refunded $20)

WHEN: Between Sept 7th-October 19th

EXPLAIN: I had Levi commission for a fursuit ref on september 7th. He was 7th in line when he commissioned me with a lineart project in 1st and 5 small projects inbetween. Sadly I got sick with an infection the entire month of September and could not work on his reference sheet.

In October I had stopped working on a big lineart piece that was first in line to focus on his ref for the entire week of October 16th-19th. I had completed the linework of the ref and was going to color it on the 20th since I had a family emergency on the 19th but he tells me he is getting another artist to make his ref because I'm not working fast enough and I was working on other stuff that isn't his.
(Unfinished ref: https://imgur.com/hHKooX4 )

1. He was 7th in line on September 7th

2. As any normal artist working on smaller projects like icons, badges, etc is a way to take a break from big projects like lineart and refs so you can feel refreshed to come back to the big project.

3. Someone paid for a deadline for 1 week and I finished it in a day It was stated in my Telegram art channel that he was in and was able to read other messages like for example how I had halted work when I was sick.
(Proof of alerts what was posted on Art Channel: https://imgur.com/tSxpnee )

4. He was 2nd in line and I stopped working on the 1st commissioners lineart for him.

5. In the beginning of our conversations he had stated numerous times that he was in no rush for his ref to be completed. (Moments where he said it was no rush: https://imgur.com/tqgLmQD )

So he decides to lie to the fursuit maker that he was getting said fursuit from saying I pushed him to 12th in line when that wasn't even true, The maker informed me of his concerns and I had approached him with his problems.

My ToS states I only give partial refunds but I had no choice but to give him a full refund. Due to fearing he would spread rumors that I didn't give him a refund at all.
(my ToS: https://goo.gl/forms/New1kFb0HQwYtOzS2)

PROOF: Here is the entire conversation
https://imgur.com/a/tjpFK

UPDATE:
I had got in contact with the artist who had made his new reference sheet and they can confirm about his behavior that made them worried that Levi would attempt to get a refund if they did not work fast enough.
https://imgur.com/meBYbmu

lesyacauda.livejournal.com

Current Mood: discontent

WHO: alienpaw / bootiehole

WHERE: http://www.furaffinity.net/user/bootiehole/
http://www.twitter.com/alienpaw
https://www.instagram.com/alienpaw/

WHAT: $40 favorite food badge.

WHEN: I paid on 11/30/2016 and A WIP was posted on instagram on 2/13/2017. I received the finished piece and contacted them on furaffinity about changes on 3/27/2017. I contacted them again on twitter on 3/31/2017, this was the last time they communicated with me. I tried contacting them again several months later on 8/17/2017 and 8/22/2017 with no response.

EXPLAIN: I commissioned alienpaw back in 11/30/2016 for a favorite food badge of my fursona. They quickly responded to my inquiry and sent me a note requesting info required for the badge and their Paypal address. I paid the same day I received the note (https://sta.sh/01ulggzyispv).

A couple months went by with no updates on their Trello. I understand how long art can take so I didn't mind at all. At this point I also began following their Instagram account because I had seen that they would upload WIP pictures. On 2/13/2017, they posted a WIP on their Instagram (https://sta.sh/01nps8rvvq0h). I thought the WIP looked great and I was excited to see it finished. One thing that I didn't understand then though (and that I don't really understand now), is that they stated in their T.O.S. that they don't send out WIPs (https://sta.sh/0nfnlhie2l0). I don't really understand why you would publicly upload a WIP but not send it to the commissioner. I tend to be non-confrontational and everything was looking great so far, so I didn't say anything.

Another month or so passes, and on 3/27/2017, I received the finished piece (https://sta.sh/01bs8m6agxn6). I was very upset with the finished picture because I had imagined it would look like the WIP, but for some reason they completely redrew it. I don't think I would've had too much of a issue with that if they hadn't left out my fursona's hair.
I commented on the submission on Furaffinity on the same day thanking them for the commission and asking if they could possibly add my fursona's hair (https://sta.sh/06xfn20ulfr). They never responded to my comment, so I DM'd them on Twitter on 3/31/2017.

They responded to me this time around (https://sta.sh/01mqqfp02kf6). They stated that they would see if they could find the time to add the hair because they had school and other commissions to work on. This was understandable to me. But what made me upset was them trying to blame me for causing them to not draw the hair because I never specified for them to draw it and there being a small part on the reference sheet without it (https://sta.sh/0lvfro2do56). It honestly confused me because the original WIP they posted had hair... I tried not to let it bother me, and told them that that section was there for markings (https://sta.sh/01lnzvpkiw9m).

This was the last time they communicated with me. I waited months with absolutely no updates while they took more commissions and opened a online shop. I got fed up as the end of the summer approached, as it had been months with no communication, so I DM'd them again on 8/17 and 8/22 (https://sta.sh/07s53x2ba53) which got no response either times.

PROOF: https://sta.sh/2wsjchuxvne?edit=1

Update #1: I sent them another DM on twitter making them aware of the beware. They responded back to me and then offered to completely redraw the badge and send me WIPs along the way. I'm very grateful that they offered this, because I know some artists wouldn't do that! I accepted, and received a WIP of the lineart. Now all that's left is to wait for the finished piece and this will all be resolved c:!
Alienpaw also replied to this post clearing up some more things (https://artists-beware.livejournal.com/973731.html?thread=33299619#t33299619)!
DMs can be read here (https://sta.sh/212x1ecghbnf?edit=1).

Update #2: I received the finished piece on 11/9/17! This has been resolved :)!

crystalryuu.livejournal.com

> SUBJECT: ARTIST BEWARE: FurFancyCostumes/Victoria10717/Vixxens
>
> WHO: Victoria10717, Vixxens, or her official business FurfancyCostumes
>
> WHERE: http://www.furaffinity.net/user/victoria10717/, http://www.furaffinity.net/user/furfancycostumes, and http://www.furaffinity.net/user/vixxens/. More proof can be found on her instagram https://www.instagram.com/_victoria10717_/. Her business sites are http://furfancy.webstarts.com/ and http://www.furfancycostumes.com/
>
> WHAT: Stretchy handband ears
>
> WHEN: The journal where I asked for ears I cannot access but payment was recieved by her on January 30th of 2015. I spoke to her in person at AC about them. then there were a few notes exchanged on fa about the status of my commission.
>
> EXPLAIN: In February of 2015 I had paid Victoria for a hand made item (paypal transaction https://imgur.com/a/qAJnV
> ). A set of headband ears which I was told would be finished by July at Anthrocon. The convention came and went and I still did not receive my item (asking if they will be ready https://imgur.com/a/oYsYu. I was placed on her public Que for completion along with others. Earlier this year I was removed from the list without notification and I myself had to reach out to her. The reason I got was as follows: "ive been trying to get the extra cash to actually refund you for them since its been a crazy amount of time :(" I was also informed she wanted to focus solely on large scale projects (Trello removal? https://imgur.com/a/peEsU) (Trello response https://imgur.com/a/yd4Df). I also know between all of this she had moved several times and was having issues so I was patient and understanding. Since all of this she has bought quite a bit of house items, a large 3-d printer, and a large 22hd cintiq drawing tablet for herself within the past two months so I do not understand why I have not received my refund from her. She is using both the 3-d printer and the tablet to take on many commissions and pre-orders and has been very active online in doing so. On the 24th I issued a two week warning on an artist beware, believing this was more then enough time to rectify the issue of either my refund or the product. She has read these messages but has not responded since (Follow up https://imgur.com/a/mX8Kr) (following up again https://imgur.com/a/GdTjK) (Ultimatium issued https://imgur.com/a/NgsPk). Now I understand should not have waited this long for such a small product but with her moving a lot I thought it was the right thing to do. I would get paypal involved but it is now going on almost 3 years of waiting for ear headbands. She also claims she doesn't take small parts orders but her trello and her pages show otherwise.
>
> PROOF: (paypal transaction https://imgur.com/a/qAJnV
> ) (asking if they will be ready https://imgur.com/a/oYsYu) (overdue Acknowledgment https://imgur.com/a/Rrju8) (Trello removal? https://imgur.com/a/peEsU) (Trello response https://imgur.com/a/yd4Df) (Follow up https://imgur.com/a/mX8Kr) (following up again https://imgur.com/a/GdTjK) (Ultimatium issued https://imgur.com/a/NgsPk) (business email and possible refund? https://imgur.com/a/0vDdk
> ) (New Graphic Table and price https://imgur.com/a/TPpc6 https://imgur.com/a/L680s) (New large 3-d printer and price https://imgur.com/a/wJkBR https://imgur.com/a/0hVhO) (proof that all messages on furaffinty were read by Victoria as requested by AB staff https://imgur.com/a/tiqIA)

::EDIT AS OF 10/20/2017::
Full refund has been recieved by Victoria via paypal
So I am owed nothing else.
link for proof: https://imgur.com/a/wynPx

sawblade5.livejournal.com

Current Mood: sad

Has anyone heard from Auratoon Doodle since Megaplex. He currently owes me a lenticular con badge commission that I paid for at the convention but have not heard from him since the convention. His Telegram does not seem to be working so I have no alternative ways to communicate with him or get in touch with him.

So if anyone knows how to get a hold of them let me know.

m-ree bipolar

WHO: Millenium-Millie-Gryphon AKA Millie AKA Onyx AKA Onyx Art Studios

WHERE: http://www.furaffinity.net/user/millenium-millie-gryphon

WHAT: 2 x circus poster style images of my otter shape

WHEN: Claimed slots, provided references and paid on February 14th. Inquired on progress April 10th, got response and first pic on April 16th, which was of a wrong character. After informing the artist of that, she did the second pic, then said she will redraw this one, then delayed past the paypal dispute deadline after which stopped responding to notes (still reading them and taking other commissions).

EXPLAIN: Millie opens these commissions via journals/picture announcements on a regular basis. I took two slots and sent info February 14th, 2017, paid same day.

After no progress for a couple months, I’ve contacted Millie on April 10th to check on the progress, and got a response with one image April 16th. There was one problem with that though, it was a wrong character, which I told her. We have reconfirmed the correct references, and May 7th, I got the second picture. That one was pretty well done. I again informed Millie that the first one was wrong, and also mentioned that it was supposed to go with another picture with the same subject from another artist. I have also requested the picture with the wrong character taken down. She said she will redraw it, then it took a series of delays until paypal dispute deadline has expired (in hindsight, I should have opened it, but her staying in communication and being polite kind of led me astray). After that, she stopped responding to notes while reading them, being active and offering further commissions.

PROOF: https://imgur.com/a/eJB32

celestinaketzia.livejournal.com

🎃🎃 Howdy! It's that time of the month again! Positive reviews~ 🎃🎃

If you've had a great commission experience, either as an artist or a customer, please comment here and spread the word. It doesn't have to be a full-on story, though you're welcome to type one! All we need are a few lines on why this person was so great to work with. You can also recommend companies, such as printers or fursuit-making teams, as long as it's relevant!

There are plenty of reasons to post someone here: perhaps they went above and beyond the call of duty to fix a problem, or were so prompt with communication and payment it was like having them right next to you, or were very professional and courteous every time you contacted them.

To help keep things organized, please follow this simple form:

1. Name of the person you recommend:
2. Link to person's website or art page:
3. Approximate time period of when you did business with this person:
4. Details (Here's where you tell us why they are so awesome! What made the transaction go so well? Perhaps link to the art or suit you bought/sold if you feel like sharing. Please mark NSFW if the subject matter is adult!!):

If you have multiple people to recommend, please put them in separate comments to keep things organized.

Trades are just as welcome as paid transactions. But try not to post for friends (or yourself) who are looking to be commissioned. If customers are what they/you seek,

teenycom,

artsales or

artcommissions is for them!

uncannyfam.livejournal.com

Has anyone heard from Cyniikal? I commissioned them on November 6th 2016 for two blinking icons on their YCH icon and I checked back sometime during this year and found they hadn't been active on their account, core ran out and everything, and the journals they had posted were a tad concerning. I tried contacting them june 4th 2017,but the notes gone unread and any other attempts at contacting them haven't been met with success.

nitramhu.livejournal.com

WHO: Caltroplay

WHERE: FA Profile: http://www.furaffinity.net/user/caltroplay/
I met her at MFF 2016 in the dealer's den, and paid her 75$ USD for a sketch.

WHAT: Black and white (I assume digital) two-character sketch, paid $75 USD in cash (she didn't take cards).

WHEN: Met her on the last day of MFF 2016, talked briefly, asked if she was available for commissions, which she was - so I happily commissioned her for a two-character sketch. I messaged her through FA two weeks later on December 19th, describing an idea I wanted illustrated. I got a reply from her two weeks later, saying she wasn't sure if the idea would work well but she could give it a shot. I have not heard from her since, despite replying to that message and sending her multiple FA notes in the following months. I sent her a note on Jan 16th which FA has marked as read, but never got a reply. I sent a followup note on Jan 28th, which FA still marks as not read.

I've looked for other ways to contact her - left a shout on her page, tweeted at her a few times, but never heard back. Her FA journal post from Dec 7th, 9 months ago, lists my name as one of the people who ordered a take home commission at MFF: http://www.furaffinity.net/journal/7962221/

https://ibb.co/e067KQ

EXPLAIN: I've offered multiple times asking for either a refund or the image I paid for:

This is an FA message I sent on Jan 28th: https://ibb.co/fMzuzQ
This is a tweet I made on May 21st which was never addressed: https://twitter.com/NitramHu/status/866531731515383809

To my knowledge she still uses Twitter - her FA profile has not been active. I don't know of any other way to contact her.

I feel kind of bad for doing this, as she seems to be dealing with some personal issues, but I haven't received any news in over 8 months.

PROOF:

This is an FA message I sent on Jan 28th: https://ibb.co/fMzuzQ
This is a tweet I made on May 21st which was never addressed: https://twitter.com/NitramHu/status/866531731515383809
Her FA journal post from Dec 7th, 9 months ago, lists my name as one of the people who ordered a take home commission at MFF: http://www.furaffinity.net/journal/7962221/

I don't want to harass or hurt anyone - I just want to either get my art or a refund. Probably just a refund at this point.

friskecrisps.livejournal.com

Has there been any information from Wolfblade as of recently? The last I heard from him was last month when he informed me he was avoiding online life and trying to take care of real life issues. He's posted August Patreon stuff but I've not seen anything in regards to September. I'm worried because I've paid $300 for a slavestream from last year and it seems life issues have always gotten in the way of scheduling so just wondering if there's been any updates recently.

UPDATE 11/30

I've spoken with Wolfblade and he is currently working through his owed work queue and refunding those that are currently waiting in that queue.

Update 12/11

I've been refunded the amount for the slavestream

nemuihoshi.livejournal.com

WHERE: FurAffinity, http://www.furaffinity.net/user/yuurikin/

WHAT: Digital Art, $150 USD.

WHEN: 29th December 2016 was when payment was made.

EXPLAIN: On the 29th of December 2016 I bought a $150 art piece from Yuurikin. I requested a refund 5 months ago, 12th of April 2017. I was told I would receive it within a month from that time, of course I haven't received anything.

PROOF: http://puu.sh/xGnhi/c2b17a863b.png I think I was very nice/fair to this person in this note.
I noted him with a bit of a longer, more serious note. https://puu.sh/xGnpg/1850e0b1ac.jpg it has been opened but not replied to or anything.
http://puu.sh/xHXpq/0cb7f8ce12.jpg proof of purchase with censors.
https://puu.sh/xHXqW/fb1edb1a40.jpg proof of my notes having been opened.

I honestly just hope this can be solved A.S.A.P. I know times are tough for both of us, and I don't want to be petty, but I don't have much choice.

Update: I contacted Yuurikin via Twitter on the 27th of September and was informed I'd receive the refund a.s.a.p. I asked for an update on the 8th of October and haven't yet received a response.

Update 2: I was contacted by Yuurikin via FA note on the 10th of October informing me I'd be receiving my refund today or tomorrow.

87lj.livejournal.com

WHO: Gideon

furaffinity.net/user/gideon
twitter.com/gideonscorral
gideonscorral.com (gated)

WHERE: Initially email, later Telegram.

WHAT: Digital artpiece (single character, full color) for $100

WHEN: Early May 2017 up to current.

( Read more... )

EXPLAIN: Mid April 2017: I contacted Gideon by email after he advertised digital versions of his art CDs on his twitter account. He was quick to reply and send the links after I paid through Paypal.

May 1 2017: I was rather fond of one design in particular and I asked him if he took commissions. He agreed for a $100 single character piece.

Seeing as he was quite responsive in his previous emails, that he's been active in the fandom since the early 2000s and the fact that I've seen his commissioned work occasionally on FA, I figured he would have plenty of experience in that regard and that getting a commission from him would be a safe bet. Though, at the time, I wasn't aware of this very site.

So I pitched my idea to him and he expressed a similar fondness towards it, even noting that he could "easily do that". (I'm not sure why the font of this message is so small, but it's still legible.) I paid through Paypal and notified him, assuming he would send me a sketch within the next few weeks. (Email conversation, read from bottom to top. Partially redacted for NSFW content.) https://i.imgur.com/2FXOWQo.png

Proof of payment: https://i.imgur.com/faywzgk.png "You have transferred 100 USD to"

May 25 2017: Gideon didn't get back to me nor replied to another email I sent him, so I tried to contact him through a comment on his paysite, which I was already subscribed to anyway. He contacted me again through another email account, so I suppose he had forgotten about our initial email exchange. I inquired about the commission status after which he told me had to slow down (he had some health issues at the time) and that he would write me another email the next day (though that didn't happen). https://i.imgur.com/7xRb5RR.png

June 9 2017: I inquired about another update as he hadn't contacted me at this point. He apologized, said he would get to the commission that week and suggested to use Telegram to keep contact. (Portion of reply redacted for privacy reasons.) https://i.imgur.com/tWRBVn0.png

June 18 2017: After trying to contact him several times through Telegram he said that "life got a bit hectic" and that he had "a few guests over". I didn't want to come off as pushy so I let it be for a few weeks. https://i.imgur.com/ysSRgvi.png

July 25 2017: Once again, I hadn't heard anything from him and as he didn't reply to the Telegram messages I contacted him be email again and I stated my displeasure at the delays and the lack of communication. He apologized again and said that he would normally only take payment after a sketch is shown. Also that he would give a sketch the following weekend. https://i.imgur.com/8TgYPZd.png https://i.imgur.com/7sWkBhF.png

August 14 2017: Multiple weekends had passed since that message and I had received nothing at that point. I contacted him again, he apologized and said he'd send me a sketch that same night (I think you'll start to see the pattern here), while also asking if I could send the reference/specifics again as well as other details. That struck me as rather odd, because if one takes commissions isn't noting down the references the first thing you'd do ? https://i.imgur.com/JhFO7Rz.png https://i.imgur.com/FpYE5GS.png

September 12 2017: At this point I was rather annoyed with the endeavour this whole situation had become as I had tried to contact him through email and Telegram, multiple times even, with no replies whatsoever. https://i.imgur.com/I7iX8Vw.png He was still quite active on Twitter throughout all of this however. It was only when I threatened to make this public and take legal action that he got back to me.

He said I would see the sketch next weekend - it was tuesday then - while, for some reason, also going on about something unrelated to the commission. https://i.imgur.com/jFI8p85.png

September 24 2017: The weekend had passed and I'd still seen nothing. My latest message to him is still marked as unread even though his status is "Last seen recently", which according to Telegrams FAQ means having logged in within the last 3 days.

All in all, from a customer point of view I find this entire situation to be unacceptable. As I stated to him as well, I'd have no qualms with some delays on their own as long as you stay in contact and keep me updated. But when there is a consistent pattern with excuses and empty promises, as well as an overall lack of communication I'm rather skeptical on whether I'll ever see that sketch, let alone a finished piece.

artyeen.livejournal.com

Current Mood: disappointed

WHO: Vani / AshKetchumSays / stripesandteeth

WHERE:
http://www.furaffinity.net/user/vani/
http://stripesandteeth.tumblr.com/
https://twitter.com/AshKetchumSays/

WHAT: $50 digital bust/ waist up commission

WHEN: I commissioned them in 2010/2011 (I don't have screencaps and the commission Journal was deleted, so I'm not 100% sure about the year but it was during that time)

- - - - - - - - - - - - - - - - - -

EDIT:
I tried contacting them again today (08.10.2017) via Twitter and got a fast and professional response. They gave me an estimate when I will get a WIP and the finished badge. To be resolved.

- - - - - - - - - - - - - - - - - -

EXPLAIN:
Back then I was really happy so snag a slot, they posted pretty regularly on FA and I wasn't too worried about the long waitlist they had (sadly they deleted the Journal with the old list before I was able to get a screencap). I am a very patient commissioner and have waited up to 3 years for a commission to be finished so I did not contact them for a few years after the initial payment was sent via Paypal. Sadly I don't have a screenshot of said payment since I didn't think I'd need one.

They never once contacted me about my commission and suddenly disappeared from FA, leaving a giant list of waiting commissioners behind. I knew no other way to contact them, so I waited and gave them the benefit of the doubt. At some point they returned, saying they were sorry and they would pick up the outstanding commissions but then they disappeared again. They had at least 2 people trying to manage their commissions as kind of a 'secretary' so far as far as I know but this also did not work out.

2 years ago they returned to FA again, asking for commissioners to contact them, so I did - here is the note I sent and their reply . I was hoping they'd work through their old list then but as far as I know not much progress has been made. They were inactive again for some time after that.

In March this year I sent a mail to the mail address they left on their Journal, asking for a refund (I assumed it had been 4 years when it had been 6 to 7 years of a wait already). I never got a reply.

They took (and keep taking) new commissions via Twitter and at cons, some of which have been completed and some that seem to have been added to their list. I've seen AB posts of their more recent commissions. They also do a lot of adopts and by now I don't think I'll ever see my money again.

I don't recommend commissioning this artist.

PROOF:
their trello list(s) - https://trello.com/b/dU3cUcEA/vanis-full-commission-queue-updates
screencap of their Trello with my name on it just to be sure - https://imgur.com/11H1aSW

(edited for screencap censoring & link fixing)

deaglen.livejournal.com

-Blows dust of my account-

Heya! I'm trying to contact two artists on furaffinity. One known as azure, and the other known as kiwiwallaroo.

Azure has a lovely raptor suit that was made by kiwi, but both of their pages are empty and/or disabled from viewing!

If anyone has any info about them I would greatly appreciate it! I want to inquire about getting a suit of my own and since Azure looks very similar to my own 'sona I thought I would ask them!

neymar-messi.livejournal.com

WHO: Ruwa/Shimauma/Tora/Doku/Shika

WHERE: http://www.furaffinity.net/user/shikashikaa - FA rarely used
http://forum.wolfhome.com/memberlist.php?mode=viewprofile&u=17126 Wolfhome Forums account

WHAT: Digital Art

WHEN: Sept. 9th, 2016 is when I commissioned her. Initial payment was Sept. 21st, 2016. I nudged her October of 2016, April 2017, and June 2017. Requested refund September 2017.

EXPLAIN: I commissioned this artist on September 9th of 2016, as seen here: https://sta.sh/0hh6dfsbi18, https://sta.sh/010zz19ugrgn, https://sta.sh/012pl0h6sxcv, and I sent payment here on September 21st of 2016: https://sta.sh/0cvx5ahywug & https://sta.sh/022d0da7j6kp . October 15th of 2016, she informed me she messed up the set and was going to redo it and started providing me pieces of my commission, but only sketches: https://sta.sh/01e409frxolb, https://sta.sh/01e4djelgf3e. I asked April 26th of 2017 if she was able to work on the set and she informed me that her computer was broken and she was going to work on it that weekend: https://sta.sh/02b2x4fc4smc. June 26th of 2017 was my final attempt to see if she was going to complete the commission here: https://sta.sh/01qwktw483r2 where we discussed that she forgot to send me WIPs (I never received them) and to confirm I did not want the commission changed. Here is where I attempted to get a refund from her, these images are from Wolfhome Forums and are read from bottom to top: https://sta.sh/023jypkr1x9a Proof of my Outbox on the website Wolfhome Forums to show that she had read my messages: https://sta.sh/021ls2l7u7f0 And the messages in small form to show who I messaged: https://sta.sh/01jhjx48342z, https://sta.sh/026ikhad1ogn, and https://sta.sh/021bjcfhlu0c

She has since read every message attempting to get a refund and has not replied to any one of them.
My username on Wolfhome Forums is Aeonium.

PROOF: All of the images linked above in their album: https://sta.sh/22btrcj40zj6

ragscoon.livejournal.com

WHO: Yuurikin on FurAffinity, Onika on Twitter

WHERE: http://www.furaffinity.net/user/yuurikin/

WHAT: Digital art, single character ($85)

WHEN: Paid on May 13 2016, I sent a note on August 19 2016 asking for a refund.

EXPLAIN: The artist opened for commissions in early May 2016 and I got a commission slot, payment was made on May 13 2016 (https://puu.sh/xEbuA/78ada16279.png) in the total of $85 for a single character digital piece. The artist later made a journal in mid-August 2016 stating they were overburdened with a large commission queue and would appreciate folks asking for refunds (Journal since deleted). I sent a note on August 19 2016 asking for a refund (https://puu.sh/xEbzA/4da6977871.png). I did not receive a response to this note so I sent a follow up note on September 22 2016 (https://puu.sh/xEbD6/013fc01f4e.png). I got a response back from the artist a month later on October 22 2016 stating they were working to get mine and others' refunds out sometime in the beginning or middle of next month (https://puu.sh/xEbDl/be089f9dc8.png). I stated this was fine (https://puu.sh/xEbJb/fe3f3feab5.png).

I followed up on November 28 2016 when no refund was seen for the entirety of the month, proposing an exchange for a different commission, offering the artist another route out (http://puu.sh/xEbNp/c354455819.png). I sent the details of this commission on December 8 2016, did not receive a response, and followed up again on December 12 2016 to see what the artist thought, to which they replied "Yeah that would be fine" (https://puu.sh/xEbUQ/329d7a6462.png).

I did not hear from the artist after. There were sparse messages and journals about the refund process intermingled with musings about having no desire to work (https://puu.sh/xEc6y/10ad8fd440.png, https://puu.sh/xEc7G/c601242319.png). There was a refund queue on their Trello at one point, detailing everyone waiting for a refund, how much, and what order they were in line. This Trello list was eventually removed as well and instead replaced with a note about where he is at with refunds (http://puu.sh/xEcd7/c521e21706.png as of 9/19/2017). I sent a note asking about the status of my refund once more on September 6 2017 (https://puu.sh/xEaZS/f441ea1d63.png), which he read and did not reply to (https://puu.sh/xEaZd/b29965217c.png).

I followed up almost 20 days later, a few days after this I received a response stating he was leaving for a trip and I should see a refund around the start of October (http://puu.sh/xMfxY/d18c403e67.png).

PROOF:
Proof of Payment: https://puu.sh/xEbuA/78ada16279.png
Note 1: https://puu.sh/xEbzA/4da6977871.png
Note 2: https://puu.sh/xEbD6/013fc01f4e.png
Response to Note 2: https://puu.sh/xEbDl/be089f9dc8.png
Note 3: https://puu.sh/xEbJb/fe3f3feab5.png
Note 4-5 + Response: http://puu.sh/xEbNp/c354455819.png
Note 6-7 + Response: https://puu.sh/xEbUQ/329d7a6462.png

Journals: https://puu.sh/xEc6y/10ad8fd440.png, https://puu.sh/xEc7G/c601242319.png
Trello Refund Note: http://puu.sh/xEcd7/c521e21706.png
Note 8: https://puu.sh/xEaZS/f441ea1d63.png
Proof of Note 8 Read: https://puu.sh/xEaZd/b29965217c.png
Note 9 + Response: http://puu.sh/xMfxY/d18c403e67.png

EDITS:
9/26/2017: Corrected pronouns
9/29/2017: Received a reply (Note 9 + Response)
10/8/2017: Was informed I'd receive my refund later that day, and did receive a refund in full. Situation resolved.

juunbug.livejournal.com

WHO: Astropaws on FurAffinity

WHERE: http://www.furaffinity.net/user/astropaws/

WHAT: I purchased one of these badges. It is a traditional badge that was $25 USD.

WHEN: I purchased the badge in January 2017 and recieved an update via note on April 8th, 2017 saying that it would be mailed shortly.

EXPLAIN: I purchased this traditional badge from Astropaws in January 2017. I asked if it could be completed for March as I was going to a convention. He said he was sorry he missed the deadline (not a big deal to me, I said if it was possible but no worries if it couldn't be completed) and provided me with an updated image to approve which I did. I really want my commission and I do not mind waiting a long time, as long as there are updates.

PROOF: Under Cut

( Read more... )

doqberry.livejournal.com

Current Mood: irritated

WHO: Hyenadile (formerly OdeTheHyena)

WHERE: Twitter https://twitter.com/Hyenadile

WHAT: Traditional Emotion Keychain ($15)

WHEN: I contacted them about wanting to commission them on March 5th, 2017 and paid for the commission in full the same day. I began having communication issues with them on May 27th when I remembered that I forgot to send them my address.

EXPLAIN: On March 5th, 2017, I was scrolling through twitter and saw that Hyenadile (formerly OdeTheHyena) had opened for keychain commissions. I sent them a message via DM that I was interested, paid $15, sent my ref sheet and what emotion I wanted, and an hour or two later I received a photo of the finished keychain. I thanked them for it, and went on my merry way.

2 months later on May 27th, I realized I had never sent them my address. I was instructed to not include my address in my paypal payment (like normal), but was never asked for it after proof of payment was sent. That 2 month gap was partially my fault because I got incredibly busy with school, but you’d think they would’ve messaged me for it when they planned to ship it?

I sent them a message apologizing for my mistake and awaited a response to get my keychain shipped out. I was left of ‘read’ and got zero response. I let roughly a month and a half go by before messaging them again on July 13th, that message was completely ignored and never opened. I was getting irritated and fed-up with the lack of communication, and on July 21st sent them a message INCLUDING my shipping address. Zero response again…

On August 14th, I messaged them on my side-twitter and got a response. They said we would discuss the dilemma the following day since they were going to bed, and guess what? I got nothing. My most recent message was sent to them on August 24th and I was left on ‘read’ yet again.

Their poor communication is getting on my nerves and I just want my keychain. I’m hoping they see this beware, get themselves back into gear, and maybe this can be marked as resolved sometime soon.

PROOF:
Link to original tweet: https://twitter.com/Hyenadile/status/838245047271313408
Proof of Payment: https://imgur.com/a/jdBwP
Finished Keychain: https://imgur.com/a/n1812

1st Message (May 27th): https://imgur.com/a/HQR2u
2nd Message (July 13th): https://imgur.com/a/4ZfML
3rd Message (July 21st): https://imgur.com/a/TLWZ3
4th Message (August 14th): https://imgur.com/a/muKyj
5th Message (August 24th): https://imgur.com/a/LPcAo

dinoval

Current Mood: annoyed

WHO: The Dealers Den: Eelowyn (removed by admins)
Others: Alchemy_Rules

WHERE: The Dealers Den (auction details removed by admins)

WHAT: Premade floor-dragger tail for dragon cosplay/fursuiting

WHEN: Began transaction and paid 07/23/2017
"Shipped" 08/01/2017
*See these images for all messages.
First submission of fraud to PayPal 08/23/2017
Escalated to PayPal investigators 09/01/2017
Received PayPal refund 9/06/2017

EXPLAIN: I won an auction for the item and contacted the seller easily, paying the same day. After a week, I checked in and was told it was shipped and would arrive in 5-8 days. After that time, I asked for a picture of the mailing slip. After not being sent the picture, I filed for PayPal refund and was awarded it later. Eelowyn is no-where to be found.

PROOF: Messages

celestinaketzia.livejournal.com

Howdy! It's that time of the month again! Positive reviews~

If you've had a great commission experience, either as an artist or a customer, please comment here and spread the word. It doesn't have to be a full-on story, though you're welcome to type one! All we need are a few lines on why this person was so great to work with. You can also recommend companies, such as printers or fursuit-making teams, as long as it's relevant!

There are plenty of reasons to post someone here: perhaps they went above and beyond the call of duty to fix a problem, or were so prompt with communication and payment it was like having them right next to you, or were very professional and courteous every time you contacted them.

To help keep things organized, please follow this simple form:

1. Name of the person you recommend:
2. Link to person's website or art page:
3. Approximate time period of when you did business with this person:
4. Details (Here's where you tell us why they are so awesome! What made the transaction go so well? Perhaps link to the art or suit you bought/sold if you feel like sharing. Please mark NSFW if the subject matter is adult!!):

If you have multiple people to recommend, please put them in separate comments to keep things organized.

Trades are just as welcome as paid transactions. But try not to post for friends (or yourself) who are looking to be commissioned. If customers are what they/you seek,

teenycom,

artsales or

artcommissions is for them!

haru-totetsu.livejournal.com

Current Mood: from distraught to hopeful and ending up joyfilled

WHO: Eltalite/Elty/Demu/Rhey

WHERE: FurAffinity (x3) - https://www.furaffinity.net/user/elty
https://www.furaffinity.net/user/demu/
https://www.furaffinity.net/user/rhey/
Weasyl: https://www.weasyl.com/~demu
DeviantART (x3) - https://eltalite.deviantart.com/
https://inkydemu.deviantart.com/
https://demu.deviantart.com/
DeviantART Group - https://whitevale.deviantart.com/
Tumblr - http://eltalite.tumblr.com/
Twitter - https://twitter.com/eltalite
Patreon - https://www.patreon.com/eltalite
(There may be others I am unaware of. I apologize for this.)

WHAT: An Original Species Adopt Found here: https://www.furaffinity.net/view/18744417/ was sold to me for $250 and has since been reclaimed. I was not given a refund for it, and the individuals that are aids to the seller as well as the seller in question all refuse to even speak to me.

WHEN: I bought the design on January 10th 2016. A dispute between me and the artist occurred sometime in October 2016 that got me blocked by them everywhere, including emails after an email exchange with the artist. The adopt was "reclaimed" on August 24th 2017 and after a brief attempt at an email exchange I was dismissed, and ignored. (Please note that I live in the UK which will cause time zone differences between me and the artist as they don't live in the UK)

EXPLAIN & PROOF: On January 10th 2016 me and the artist entered an exchange via notes that displays my interest in buying the adopt in question. The artist accepted and I sent them the payment without delay within the space of an hour. (Notes: https://drive.google.com/file/d/0BzhBESqCaxDiUDFVS3EydDlvSGs/view?usp=sharing, PayPal: https://drive.google.com/open?id=0BzhBESqCaxDiQUJHNFdFWi0yVjA)

On October 2nd 2016 Demu posted a journal concerning the his original species Ferrin, stating that female Ferrin no-longer had breasts as they lay eggs instead of producing live young, negating the need for the females to produce milk. I posted some comments on this journal and Demu took offence with them and blocked me, on every platform they knew or could discover I was on. Now when I purchased the adopt they make it a requirement that we adhere to an agreement called the Ferrin Adopt Agreement. this agreement is updated regularly and I can not provide the version that I initially agreed to or the version of it that was enforced at the time I was blocked. The current version is here: http://whitevalestudio.com/athenaeum/doku.php?id=documentation:adopt_agreement . The reason this is relevant is because it was last updated on November 2016, after October 2nd 2016 when this incident be
tween us took place. The oldest version I can find is here: https://sta.sh/0kw73r0l6sq which was updated October 2015

Now after being blocked initially I felt terrible and disgusted with myself to the point it had a negative consequence on my mental condition, so I panicked somewhat and emailed them to apologize (https://drive.google.com/file/d/0BzhBESqCaxDiaGR3RUxRT0FqVGs/view?usp=sharing) . This didn't go down well. But being in the panicked mood that I was and the overly emotional state that comes with my depression, I kept talking (https://drive.google.com/file/d/0BzhBESqCaxDiMnFveHFWY3pkem8/view?usp=sharing) because that's how I am. It's how I've been forged and is a sad factor of how I work no matter what. This I can explain, for those that wish to know.

That also did not go down well (https://drive.google.com/file/d/0BzhBESqCaxDiU1NQaXl1T2FTSEU/view?usp=sharing, https://drive.google.com/file/d/0BzhBESqCaxDicVlVVTNGVmt2QkE/view?usp=sharing), they blocked my email and I could not reach them (not sure how you "block" an email) so anything I sent to them after a certain point would not be seen by Demu, or anyone else with access to the email.

The reason this is important is because in the version of the Adopt Agreement I was bound to it stated that if I wanted to sell an adopt I needed to inform Demu of it first, with me being blocked, I could not do so in any way shape or form. So this for me potentially dissolved our agreement as that can happen when one makes it impossible for one party makes it impossible for the other party to fulfil their part of said agreement. So by blocking me everywhere, Demu essentially nullified the Adopt Agreement between us meaning it did not apply to me any longer or the Ferrin I adopted. But the opposite could also be true as the full legal depth of it is rather tricky as it's essentially impossible to copyright a species based on a design and words alone, because of how copyright law works. So for me I was left in a sort of limbo, and wasn't exactly sure how to progress. So I settled on a compromise. I would bind myself to the majority of the Agreement as it was written on
the date of me being blocked from contacting them via email, I would check Demu's account once a month to see if I'd been unblocked to establish that the Adopt Agreement would then be reestablished between us as the original issue was resolved, and in 1 year (October 2nd 2017) if I was not unblocked, I would check the new Agreement and decide if I wished to follow it, if not I would ask a friend to contact Demu and notify them of this and state I wish to sell the design to not cause a conflict of interest. i tried to illustate this ion the ferrin I adopted with the Artists Comment box that comes with everythign one uploads to FA and such sites (This screen shots were sent to me by Demu's staff as their evidence against me https://drive.google.com/file/d/0BzhBESqCaxDiUFhKQVg0M1RmN3hHNVZUcEhnNllseHJzWkpN/view?usp=sharing)That was the plan anyway.

But on August 24th 2017, a member of staff working for Demu contacted me and stated that they were reclaiming the mentioned adopt (https://drive.google.com/open?id=0BzhBESqCaxDibkJNRW14SlpMUnM). One reason for this is because of the above linked part of my Artists Comment box, where I say I will not follow it after the point of being blocked, and the others were because I keep a public list of the people that have blocked me (http://www.furaffinity.net/journal/8003830/, Print Screen provided by Demu's aid in case it gets deleted: https://drive.google.com/open?id=0BzhBESqCaxDicGlMbkJwelhFdnpqUmJUSUpjdFlYWXNWcHQ4) on an Announcement Board style Journal, this is to ensure anyone that follows me is aware that those artists shouldn't be recommend
ed to me since I'm blocked, I can't communicate with them. trying to would defeat the purpose of suggesting them, the other is because I have a journal entry entirely dedicated as an apology towards Demu (http://www.furaffinity.net/journal/7838301/, Print Screen provided by Demu's aid in case it gets deleted: https://drive.google.com/open?id=0BzhBESqCaxDiX0JCdi1WMzdEdUZFcl8tMGRZTUtURmM3LVV3). These are notices and a public apology which is in of itself an acknowledgement of wrongdoing. The apology itself was posted in September 2016 and in my previous emails to Demu I informed them about them, and yet are only now bringing it up as an apparent issue. So I responded, again panicking as that's just in my nature and as such it's not going to be very...elegant (https://drive.google.com/open?id=0BzhBESqCaxDiWGNvMUlCaEI0SU0). After that my mind started to swirl with the idea I'd been robbed blind and so I looked up about how PayPal deals with the issue. too late as it has a 180 general limit after the original exchange. This lead me to worry, but then a friend calmed me down and said that it might be best to file a dispute anyway so you have a filed objection but make it so Demu gets a chance to respond. So I did, but the options of what was "wrong" didn't fit the description of what was actually wrong so, i just picked one at random, and filed my complaint with some of my argument included as well as my suggestions on ways to resolve this (Link 1: https://drive.google.com/open?id=0BzhBESqCaxDiNzJobktUOWh6cHc, Link 2: https://drive.google.com/open?id=0BzhBESqCaxDiTUNlNlF0aTRQYkU).

This didn't go down well as I then received another email, that not only dismissed everything I've said but also made many accusations towards me as an individual (https://drive.google.com/open?id=0BzhBESqCaxDiYjl0LXpmOHFTcVE). So to this I responded, with my friend keeping me calm throughout the exchange so that I could put things more elegantly as shown here: https://drive.google.com/open?id=0BzhBESqCaxDiNnJFSloxM3ItQzA.

This email has been ignored and will likely continue to be ignored.

Throughout the exchange since being blocked Demu and their associate has made personal attacks against me as an individual, which for me adds insult to the injury of being left $250 worse off. So for me they have established themselves as a scam artist. I once had further evidence that would support this claim entirely, but I have lost it since my laptop broke and my bookmarks did not import entirely when I used a temporary one. Anything else would be conjecture at this point and I'd rather we all deal with facts.

I as an individual know my faults in this and can learn and grow from it, I can explain some of the issues Demu and his aid have with me but again that would be conjecture. If Artist Beware staff permit I will elaborate in response to any comments that inquire about it.

UPDATE 1:

The artist RamTheDragon has offered to do their own version of the design for me so I'm not using Elty's art anylonger. For free.
The finished image of said piece can be found here (https://drive.google.com/open?id=0BzhBESqCaxDiVXJZMy1xd04zTUU) and here (http://www.furaffinity.net/view/24790880/). They have expressed a willingness to be named, for their kind gesture.

Also in my upload of the image here (http://www.furaffinity.net/view/24790880/) which i have also Print Screen here (https://drive.google.com/open?id=0BzhBESqCaxDiMWpJZ3Zla0JJTVE).

I have also sent an email, shown here (https://drive.google.com/open?id=0BzhBESqCaxDiY3FpbDdaVmR5Rkk), to Elty/Demu, to express my intent on keeping the character.

UPDATE 2:

The artist (Elty) of said Character has contancted me via email here (https://drive.google.com/open?id=0BzhBESqCaxDiWlN2dm9mMHp5SzA) and here (https://drive.google.com/open?id=0BzhBESqCaxDiSkZ6YUtfTnVuT0U). The artist has commented below.

Any future conversations between the artisst and I share in private will either be expalined or shared here, to help anyone that see's this Beware in future be as aware of what has transpired as transparent as possible.

UPDATE 3:
The artist Elty, has been entire appologetic about what has happened. It seems that a friend they trusted to help them manage their emails abused their position of power. This is presumed to be because of issues in their personal life which has nothign to do with either I or Elty. Their original act of reclaiming the character was not a power they were granted by Elty and as such the official statement by Elty the Whitevale team is that it never should have been taken and that the act was more or less a type of theft on their part, caused by a singular member of the team (who has now lost their position). So the issue is resolved.

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"Artists Beware"

A Community to Warn of the Good, Bad, and Ugly of the Commission World

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