[identity profile] kayla-la.livejournal.com posting in [community profile] artists_beware
You've Been Posted to Artists Beware... Now What?

Artists Beware can be a powerful place. With thousands of members and readers, that is a lot of people who will see your name. It is completely understandable the stress, frustration, anger, worry, and anxiety having a beware posted about yourself may bring.

However, many times it is not the actual post on its own that will ruin a reputation. Instead, it is how the artist or commissioner reacts to it. This post is here to help you figure out what to do if you end up here, and sincerely want to smooth over your newly ruffled reputation.

  • First thing's first... DON'T PANIC. The absolute WORST thing you can do is respond while you're emotional. Get a hold of yourself, walk away and calm down before coming back to defend yourself.

  • If the beware is a result of genuine wrong-doing (even if accidental on your part), don't make excuses, or try to guilt trip the OP with your problems. People will see right through it and it will definitely lower their opinion of you. It makes you sound insincere in wanting to fix things when you come off as if you are looking for sympathy or to get out of your responsibilities instead.

  • Be respectful and polite, it will go a long, long way. Many times, people earn business if they handle a problem gracefully and with tact. In turn, the opposite reaction will net you the opposite result, and I'm sure you don't want that.

  • Do not ask/demand/blackmail/hint for the OP to delete the post! I can't stress this enough. It makes you look shady, and people WILL take note of it. If things are resolved, we have a 'resolved' tag specifically for that, and the OP can update their post to reflect the resolution. Deleting the post is unnecessary and contradictory to the purpose of AB as a whole, as well as disrespectful to the userbase. Do not do this. It will most likely end in getting both you and the OP banned, and the post will merely be reposted anyway.

  • DO NOT send your friends/SO/whoever to fight your battles for you! This is one of the worst things you can do. You WILL be judged to an extent by the company you keep, and if someone you know comes in frothing at the mouth in defense of you, cursing and raging at the members, it will be theirs AND your reputation that will suffer for it. Try to avoid 'whiteknights', and understand that you yourself coming in and being respectful and honest with an explanation, apology, and resolution will do far more for you than your friends ever could.

  • Ultimately, your goal should be fixing the problem and earning that Resolved tag. After all, if you messed up, why wouldn't you want to try to make everybody happy by fixing the issue? Keep that in mind at all times when you are replying.

  • When defending yourself against genuinely untrue claims, do what you can to show proof as politely and calmly as possible. If the OP is downright lying, or omitting information, and you can prove it, AB will react appropriately.

  • Understand that AB isn't a group of dramallama meanie jerkfaces who want nothing more than to see you suffer. The members of AB work with the information they're given at the time, and they will be honest, even if it's not something you want to hear. But if you've made a mistake and are genuinely apologetic, you will be surprised how helpful and sympathetic the members will be. Treat them with respect, and they'll do the same for you.

  • Never pull the 'I have a life' excuse. Everybody has a life. Rarely is anyone's life so busy that they can not do what ended up getting them posted here, and if it is, you shouldn't be taking commissions/getting commissions/whatever to begin with. If something does come up, update them personally! Don't leave them in the dark or expect them to search for information. Fulfilling the agreements you make, whether you are a customer or an artist, should be an important part of your life and sense of character. If it isn't, well, that's probably why you're on AB.

    Photobucket

    Okay. Just keep this in mind, then. Don't freak out, be respectful when replying, don't send your friends or SO to whiteknight for you and don't demand the OP take down the post. If you genuinely want to fix things, behave like it, and you'll be fine!

    If I missed anything or anyone has anything to add, feel free to do so!
  • Just a quick question

    Date: 2014-04-23 05:59 pm (UTC)
    From: [identity profile] piratesalad.livejournal.com
    I got posted on here on an old account ages ago by someone who was unhappy with how long I took on their badge. It was a resolved matter before they posted it on here (I gave them a full refund and offered them the completed badge as well) and as far as I know I'm not listed anywhere else or have had other complaints of this nature.

    I'm not sure if this gets me put on some permanent list or not, but I'm very interested in joining 'Trusted Artists' and I'm not sure whether that's feasible or not given this old report. If you have any advice or insight about it, I'd love to hear it.

    Re: MOD COMMENT

    Date: 2014-04-23 07:05 pm (UTC)
    From: [identity profile] piratesalad.livejournal.com
    http://artists-beware.dreamwidth.org/682089.html

    He does mention in the post that I repaid him. I also offered to send him the badge when he was repaid but he refused.

    Re: MOD COMMENT

    Date: 2014-04-23 08:52 pm (UTC)
    From: [identity profile] oceandezignz.livejournal.com
    http://artists-beware.livejournal.com/186607.html

    Re: MOD COMMENT

    Date: 2014-04-23 09:01 pm (UTC)
    From: [identity profile] piratesalad.livejournal.com
    Thanks so much, I appreciate it. Yeah, it was a really old post and I didn't realise it wasn't the LJ version.

    Help Please!

    Date: 2015-04-18 12:38 am (UTC)
    From: [identity profile] sparsbutt.livejournal.com
    Hello there I was wanting to know if my name could be removed and out of comments regarding some genuinely untrue claims as it's really starting to get bothersome to see, be harassed and even attacked. Any way that could be possible or anything could be done about it? I've waited a few months now.. and I'm not entirely sure what to do about the situation besides tell them the truth which I've done time and time again. I would really appreciate if advice or anything could be done if possible!! ^^ Thank you
    Edited Date: 2015-04-18 12:40 am (UTC)

    Re: Help Please!

    Date: 2015-04-18 12:44 am (UTC)
    From: [identity profile] sparsbutt.livejournal.com
    I'd very much appreciate that and I'm surprised at the fast reply! Not the kind of person to stand up for myself but this whole situation has put me between a rock and a hard spot :( Thank you so much though for replying so fast and giving me finally at least a little comfort!! Thank you so much!

    Re: Help Please!

    Date: 2015-04-20 04:48 am (UTC)
    From: [identity profile] sparsbutt.livejournal.com
    Also quick question is there any way for people to stop attacking me? e.e Its starting to be an everyday thing and I dont know what to do at this point.

    Re: Help Please!

    Date: 2015-04-20 05:01 am (UTC)
    From: [identity profile] sparsbutt.livejournal.com
    Well the thing it's on a multitude of sites and they're still throwing the same untrue claims and I am starting to feel very uncomfortable. :S I looked at the bewares and even Cranked's bewares and still see my name on there? Not sure what screening is tbh either. Also sorry if my words seem odd I just woke up.
    Edited Date: 2015-04-20 05:02 am (UTC)

    Re: Help Please!

    Date: 2015-04-20 05:34 am (UTC)
    From: [identity profile] oceandezignz.livejournal.com
    Again you'll have to file harassment claims with each of the sites that this is going on at. We here have no connections to ANY website like FA/DA or any social media outlet like Tumblr/Twitter so we cannot stop anything from that front.

    I'll go through the bewares and screen anything that brings up your name that we might have missed.

    Touchy Subjects

    Date: 2015-12-29 07:33 am (UTC)
    From: [identity profile] sparkythewolf.livejournal.com
    Hello,

    I like the idea of this website/system you have going here. (Shame I didn't find it sooner...)
    May I please have a private messaging system for one of the Moderators/Operators here? - This is because I need to ask questions that are on a rather touchy subject to do with "Artists Beware".

    I hope to hear from someone soon!

    Thanks,

    Sparky

    Re: Touchy Subjects

    Date: 2015-12-29 11:18 am (UTC)
    From: [identity profile] celestinaketzia.livejournal.com
    Howdy!

    Our various modes of contact are on our profile page:
    http://artists-beware.livejournal.com/profile

    Wyldfire7

    Date: 2016-03-28 09:47 am (UTC)
    From: [identity profile] wyldfire dragon (from livejournal.com)
    Hello, I am not sure if this is where I am supposed to leave said comment but Id like to make an attempt to have my post removed. I am willing to make an offer to the upset commissioner that can meet us both halfway. I offered to finish the drawing when the issue was mentioned but they demanded a refund. I don't do refunds. But I am willing to go half to have the issue cleared and removed.

    I do not know where to find the person in question. I have been searching but found nothing. Please reply as soon as possible, thank you.

    mod comment

    Date: 2016-03-28 10:10 am (UTC)
    From: [identity profile] celestinaketzia.livejournal.com
    Howdy!

    Posts are never removed from the site. We will, however, mark them as resolved once the individual cases have been. To find whom has put bewares up on you, you're free to look at your tag:

    http://artists-beware.livejournal.com/tag/artist-wyldfire7%2Ffr0stbi3

    RE: mod comment

    Date: 2016-03-29 12:03 am (UTC)
    From: [identity profile] wyldfire dragon (from livejournal.com)
    That's not the issue. I know who posted it and I feel it was created because they were angry and wouldn't take the time to talk to me when I tried talking to them. Every single account they have is inactive. No FA, no DA and no Weasyl. So its impossible for me to reach them so I can correct the issue. So what should I do then?

    Re: mod comment

    Date: 2016-03-29 01:10 am (UTC)
    From: [identity profile] celestinaketzia.livejournal.com
    That's unfortunate! You can always feel free to post a lost contact post here to see if anyone has seen them. Here's our link to them:

    http://artists-beware.livejournal.com/tag/lost%20contact

    Re: mod comment

    Date: 2016-03-29 03:35 am (UTC)
    From: [identity profile] wyldfire dragon (from livejournal.com)
    Will do! So what happens to the beware if I cant reach them? WIll it be marked as resolved from there?

    Re: mod comment

    Date: 2016-03-29 03:43 am (UTC)
    From: [identity profile] wyldfire dragon (from livejournal.com)
    Good idea! Thank you!

    Re: mod comment

    Date: 2016-03-29 03:42 am (UTC)
    From: [identity profile] wyldfire dragon (from livejournal.com)
    I just tried submitting a journal but it says I don't have permission to post. I never used this before and I have no idea what I'm doing.

    Re: mod comment

    Date: 2016-04-26 08:18 am (UTC)
    From: [identity profile] wyldfire7.livejournal.com
    It seems I cant get in contact with the person in question. I found their email via paypal and tried contacting them through there to discuss this case but I haven't gotten a reply. I don't want to send a partial refund unless I can confirm that this will be marked as resolved. I have other blogs who are consistently attacking me and even if I can prove myself, they still call me out as a liar. Not sure what to do at this point.

    Date: 2016-06-26 12:08 pm (UTC)
    From: [identity profile] tisiphone.livejournal.com
    Is there not a "sticky" tickbox at the top of the editor page? That's what I've got on one of the sticky posts in one of the comms I mod.

    Date: 2016-06-27 03:28 pm (UTC)
    From: [identity profile] tisiphone.livejournal.com
    That is super weird. This is the first time I ever noticed this entry! LJ is so flaky sometimes. Sorry!
    (screened comment)
    From: [identity profile] celestinaketzia.livejournal.com
    Howdy,

    The comment section of our community is not an appropriate place to leave this information. Artists_Beware is a transaction community that requires proof. If this person is not making any kind of profit from this, then it doesn't quite fit into our focus.

    Your comment will be screened. If you would like to make a valid post to this community feel free to look over our rules and use the "post to community" button at the top of every page.
    (deleted comment)

    mod comment

    Date: 2016-08-25 06:42 pm (UTC)
    From: [identity profile] celestinaketzia.livejournal.com
    Howdy, this is not the place to post to the community. Please click "join" at the top of the page. Once you've joined the link will turn into a "post to community".

    Your comment will be screened, which makes it invisible to everyone but you and us. Please do not delete it.
    Edited Date: 2016-08-25 06:43 pm (UTC)

    RE: mod comment

    Date: 2016-08-25 07:08 pm (UTC)
    From: [identity profile] nekosuzudorei.livejournal.com
    I'm sorry ~_~ I literally don't know what the hell I'm doing tbh lol

    Re: mod comment

    Date: 2016-08-25 07:12 pm (UTC)
    From: [identity profile] celestinaketzia.livejournal.com
    Howdy, deleting comments is against our rules and an automatic suspension for 72 hours. I suggest you take a moment to look over our profile before utilizing the community further.

    artists-beware.livejournal.com/profile
    Edited Date: 2016-08-25 07:13 pm (UTC)

    Re: mod comment

    Date: 2016-08-25 07:17 pm (UTC)
    From: [identity profile] nekosuzudorei.livejournal.com
    Ugh... Again, like I said, I don't know how this website even works ;~; frankly I don't remember posting it twice. I didn't see you send a message to not delete it until after I deleted it. Again. I'm sorry. I'm literally just trying to help out a friend.
    I'm sorry.
    (deleted comment)

    mod comment

    Date: 2016-08-25 07:05 pm (UTC)
    From: [identity profile] celestinaketzia.livejournal.com
    Please do not repost a comment that we've already screened. Refer to my previous comment on how to submit a lost contact to the community.

    Date: 2016-12-31 11:29 pm (UTC)
    From: [identity profile] anarchicq.livejournal.com
    Hi,
    I just thought you'd like to know that LJ's servers have been moved to Russia.

    http://lynnenne.livejournal.com/285076.html

    A lot of people are moving over to Dreamwidth.

    How to post a beware on mobile?

    Date: 2017-03-25 08:48 pm (UTC)
    From: [identity profile] graphite the owl (from livejournal.com)
    Hi there, I'm new to all of this so sorry if this is a dumb question. I'm on an iPad and can't seem to find where to submit a beware. If anyone could help me out I'd appreciate it! I'm being actively harassed by a company ATM.

    Re: How to post a beware on mobile?

    Date: 2017-03-25 08:52 pm (UTC)
    From: [identity profile] celestinaketzia.livejournal.com
    At the top of every page there is a link called "join this community". Once you've joined it will change to "post to this community".

    RE: How to post a beware on mobile?

    Date: 2017-03-25 08:53 pm (UTC)
    From: [identity profile] bearprince.livejournal.com
    Hi! I'm looking at in on Android right now so I'm not sure if the format will be different on iOS, but when you load the livejournal page, on the same tab that says the Artists Beware group name, there's a drop down menu that can be reached to the far right.

    You can also request the desktop version of the site, on which the post to community option will be at the top.

    However, you won't be able to see this option at all unless you've joined the community first!

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