BEWARE - Sweetnightmare/Scixzor
Feb. 19th, 2013 07:26 pm![[identity profile]](https://www.dreamwidth.org/img/silk/identity/openid.png){kind=small}
inukaza.livejournal.com posting in ![[community profile]](https://www.dreamwidth.org/img/silk/identity/community.png){kind=small}
artists_bewareWHO: Sweetnightmare - Operator of Business
Scixzor - Husband and Business partner. He handles customer service tickets when silver is "overwhelmed"
WHERE: http://www.furaffinity.net/user/sweetnightmare
WHAT: A partial fursuit originally to be finished on Dec 25th as the deadline. (Later extended, as will explain.)
WHEN: Aug 2012 - Feb 2013
Proof/Explain:
- http://www.furaffinity.net/journal/4344146/ - FurAffinity Admins asked to take down the journal, here is a screenshot of it. http://imgur.com/EowoH5R
I commissioned sweetnightmare in Aug of 2012 to create a fursuit of my fursona Inukaza. I paid up front, later upgrading to a full suit. When I first commissioned her, I made a request to be updated by photo every month. At first, she was willing, and sent updates. October was the last update I received. Afterwords, every half-month I would ask for a photo update, to which she would respond that they did not have a camera to take the update with. Contrary to that fact, they were still able to upload pictures with a camera that they acquired, yet still were able to come up with a excuse to not give progress photos.
Oh wait.
That's because they were hiding the fact that there was no process. Well, to make this factual, reasonable process. Today, Feb 15th, 2013, 5 months, 20 days from the day I ordered the product, I received a box full of supplies. To clarify, I asked her to send me the supplies, because it was getting absurd about how long I was waiting. The due date for this project was in December.
What did I receive? What does almost 6 months of progress look like?
1. A few yards of black and brown fur. Not enough for full suit, maybe not even enough brown to create the rest of the partial. Once I check with the amazing person who might be finishing this suit for me, I'll update this. ( http://i.imgur.com/6JzTZRY.png )
2. Foam Base ( http://imgur.com/a/Elifk ) <--- Actual photo.
2.A. Here is a progress photo she sent from Oct. 2012. Please compare. ( http://i.imgur.com/vNIAGZv.jpg)
3. White and Black sculpey, for teeth and mouth.
4. Slippers. (I can't tell where she got them from, decent.)
5. Foam for eyes, mouth, ears.
6. Cut-outs for paws. Not sewn in.
7. Some thread.
(Here's her actual list of what she said she was sending me. She sent what she said she would. http://i.imgur.com/BYI5sNo.png).
What's not included?
1. Polyfill, she said there was no room in the box to put it. I beg to differ, I personally could have fit it in there. However, I won't argue it, as it could be said to have been done to not crush the head base.
2. Foam for foot paws. At this point, it would have been nice to still offer a refund for those supplies or buy a bigger box, I was paying for shipping either way.
3. Completed fursuit. Seriously. (By this I mean it in a sarcastic way, I know I asked for the materials, however, I was led to be aware up until she told me what was in the package that the tail, footpaws, and more of the handpaws were done.
So, recap. I got a foam base, and supplies to make a fursuit. Meaning, tail wasn't even started to be worked on. Handpaws only partially done, and head....well, you can see with the photos from above.
You might be asking, why did I deal with this? She apparently has had tons of issues thought out the past few years. I want to, and I actually do, believe her. Of course, shit happens, sometimes you have to deal with what's thrown at you. Bad anxiety, home issues, relationship issues. (She her journals on her page to confirm and read up on the nature of it and make your own opinions). I felt bad, and I went along with it. However, throughout my contacts with her, I was constantly led to believe that this project would be done sooner. Here's some documentation.
10/03/2012: I asked what I can expect to be done by the next monthly update. ( http://i.imgur.com/SsuCNb9.png )
10/23/2012: I asked how many commissions are ahead of mine, to get a gauge on how many she has. Just a FYI, at this point she has started selling her services every other week. She still is selling fursuits at this point. ( http://i.imgur.com/JNQxy7h.png )
10/29/2012: I was discussing upgrading to a full suit. I asked for a photo update for the month of November now, she said her cam was being derpy. ( http://i.imgur.com/J5xCdVT.png )
11/05/2012: I asked her about a time frame to expect the photos. She mistakenly confused it for asking when the suit was done, and clarified her deadline. As well as promising to get my photo update. ( http://imgur.com/a/8qU6N )
11/29/2012: I am getting really ticked at this point. I tell her that even though I'm her friend, it's stupid that this is becoming impossible to get updates. Her husband comes over on her skype to explain the situation. I made her aware that if she can not deliver updates, do not promise them. ( http://imgur.com/a/PhiZo ) This same day, she says she needs more time on the suit. ( http://imgur.com/QlqCQ3N ).
12/13/2012: Asked for a photo update. Never came. ( http://i.imgur.com/1E5IKad.png ).
12/26/2012: I asked for a update. No response. ( http://i.imgur.com/7LVnZha.png ).
1/02/2013: She offered a refund at this point when I confronted her about the updates, but with no sight of when I'd get it. At this point, I've heard stories from past commissioners who have stated that when they asked for a refund they didn't receive it til half a year later. I opted to keep on going with it. ( http://imgur.com/1CZcSfR ) This is where the lies start kicking in. She lied about the progress the suit was in. She states the tail and feet are done. Neither of which were started in reality. And the hand paws were further progressed than what they were in reality. ( http://i.imgur.com/6vahOk4.png ).
1/03/2013: Apparently there is now four suits in front of me. Remember back in Oct. 2012 when there were only three that were almost done? ( http://i.imgur.com/GphSFXV.png ).
Late Jan/ Early Feb: She moved to a new house, as you can see by reading her new journals. Obviously and understandably, suit making was not the first thing on her mind. At this point I'm getting tired of asking for updates.
2/02/2013: I asked for another update. She said there were more suits in front of mine. Others were rushed orders. No shit, really, mine is a rush order by now. It's 2 months overdue at this point. ( http://i.imgur.com/VLESINJ.png ) She requested me to send all updates to her husband, scixzor scixzor. All updates, notes, requests that I sent to him were read, and ignored. By ignored, I mean he did not send a response, including those that deliberately requested him to reply. ( http://i.imgur.com/68oVAog.png )
2/05/2013: I asked her to just send me supplies for unfinished suit so I could finish it myself. I am still under the impression that everything is pretty much done. She still says that it would be done and shipped by the end of Feb, the absolute final due date. ( http://i.imgur.com/K33TUGA.png )
2/06/2013: She sends a message saying she wants to send me the unfinished suit. ( http://i.imgur.com/JfsoxgJ.png ) I asked her to write a detailed invoice telling what she has done, and what needs to be done. Mostly for the reason of making this journal. It was a way for her to defend herself and for things to be factual to back up my claims. She didn't send it, saying she forgot. ( http://imgur.com/QcoJAL6 )
2/08/2013: Items sent via UPS. I paid shipping. ( http://i.imgur.com/6Hw6ekt.png ).
2/15/2013: I received items, here is a video of me opening it and going though it. Please excuse the bad lighting, out lights our out in that area of our apartment. Also, NSFW language. This was the first time I saw those items. I was pissed. ( http://www.youtube.com/watch?v=rMP5FpmFoKA )
OVERALL: I feel I was scammed. She's not a reliable fursuit maker. I HIGHLY DO NOT recommend commissioning her. If you have already done so, make your own choice. If you want to take this to heart, I would make the choice to cancel your order. If you want more proof, send me a note with your questions and I'll be happy to provide you with more information.
Additional Information:
I canceled the commissioned after a financial hardship on 1/21/13, I asked to have it reinstated on 1/27/13. ( http://imgur.com/a/E3jbu ) She was completely fine with it, not giving me any reason to believe this was a issue. The original deadline was Dec 25th. Second deadline was Feb 1st. Third Deadline was March 1st. Each time extended because I asked if she needed more time, thinking she was almost done. ( http://imgur.com/a/1ANhI ) I said I wanted to take the stress off her and take the items. I still thought that the Tail, hand paws, and foot paws were completely done, and the head was ready to foam until after this happen when she clarified what would she be sending me.( http://i.imgur.com/baidQSA.png )
Aftermath of the journal: I received several messages asking for me to take down my review, I refused. She wanted to fix this by letting me return the materials I asked for and finishing it faster. However, the entire reason I asked for the materials, legitimately, was to send them to another suit maker to use them. There is no way this can be fixed, as this is a complaint about customer service and not the fact that I expected a completed suit when I asked for the materials.
There was a strong smell of smoke on the suit, I didn't think much of it. However, it turns out the person I sent the materials to finish my suit is actually allergic, so take that to heed.
Scixzor - Husband and Business partner. He handles customer service tickets when silver is "overwhelmed"
WHERE: http://www.furaffinity.net/user/sweetnightmare
WHAT: A partial fursuit originally to be finished on Dec 25th as the deadline. (Later extended, as will explain.)
WHEN: Aug 2012 - Feb 2013
Proof/Explain:
I commissioned sweetnightmare in Aug of 2012 to create a fursuit of my fursona Inukaza. I paid up front, later upgrading to a full suit. When I first commissioned her, I made a request to be updated by photo every month. At first, she was willing, and sent updates. October was the last update I received. Afterwords, every half-month I would ask for a photo update, to which she would respond that they did not have a camera to take the update with. Contrary to that fact, they were still able to upload pictures with a camera that they acquired, yet still were able to come up with a excuse to not give progress photos.
Oh wait.
That's because they were hiding the fact that there was no process. Well, to make this factual, reasonable process. Today, Feb 15th, 2013, 5 months, 20 days from the day I ordered the product, I received a box full of supplies. To clarify, I asked her to send me the supplies, because it was getting absurd about how long I was waiting. The due date for this project was in December.
What did I receive? What does almost 6 months of progress look like?
1. A few yards of black and brown fur. Not enough for full suit, maybe not even enough brown to create the rest of the partial. Once I check with the amazing person who might be finishing this suit for me, I'll update this. ( http://i.imgur.com/6JzTZRY.png )
2. Foam Base ( http://imgur.com/a/Elifk ) <--- Actual photo.
2.A. Here is a progress photo she sent from Oct. 2012. Please compare. ( http://i.imgur.com/vNIAGZv.jpg)
3. White and Black sculpey, for teeth and mouth.
4. Slippers. (I can't tell where she got them from, decent.)
5. Foam for eyes, mouth, ears.
6. Cut-outs for paws. Not sewn in.
7. Some thread.
(Here's her actual list of what she said she was sending me. She sent what she said she would. http://i.imgur.com/BYI5sNo.png).
What's not included?
1. Polyfill, she said there was no room in the box to put it. I beg to differ, I personally could have fit it in there. However, I won't argue it, as it could be said to have been done to not crush the head base.
2. Foam for foot paws. At this point, it would have been nice to still offer a refund for those supplies or buy a bigger box, I was paying for shipping either way.
3. Completed fursuit. Seriously. (By this I mean it in a sarcastic way, I know I asked for the materials, however, I was led to be aware up until she told me what was in the package that the tail, footpaws, and more of the handpaws were done.
So, recap. I got a foam base, and supplies to make a fursuit. Meaning, tail wasn't even started to be worked on. Handpaws only partially done, and head....well, you can see with the photos from above.
You might be asking, why did I deal with this? She apparently has had tons of issues thought out the past few years. I want to, and I actually do, believe her. Of course, shit happens, sometimes you have to deal with what's thrown at you. Bad anxiety, home issues, relationship issues. (She her journals on her page to confirm and read up on the nature of it and make your own opinions). I felt bad, and I went along with it. However, throughout my contacts with her, I was constantly led to believe that this project would be done sooner. Here's some documentation.
10/03/2012: I asked what I can expect to be done by the next monthly update. ( http://i.imgur.com/SsuCNb9.png )
10/23/2012: I asked how many commissions are ahead of mine, to get a gauge on how many she has. Just a FYI, at this point she has started selling her services every other week. She still is selling fursuits at this point. ( http://i.imgur.com/JNQxy7h.png )
10/29/2012: I was discussing upgrading to a full suit. I asked for a photo update for the month of November now, she said her cam was being derpy. ( http://i.imgur.com/J5xCdVT.png )
11/05/2012: I asked her about a time frame to expect the photos. She mistakenly confused it for asking when the suit was done, and clarified her deadline. As well as promising to get my photo update. ( http://imgur.com/a/8qU6N )
11/29/2012: I am getting really ticked at this point. I tell her that even though I'm her friend, it's stupid that this is becoming impossible to get updates. Her husband comes over on her skype to explain the situation. I made her aware that if she can not deliver updates, do not promise them. ( http://imgur.com/a/PhiZo ) This same day, she says she needs more time on the suit. ( http://imgur.com/QlqCQ3N ).
12/13/2012: Asked for a photo update. Never came. ( http://i.imgur.com/1E5IKad.png ).
12/26/2012: I asked for a update. No response. ( http://i.imgur.com/7LVnZha.png ).
1/02/2013: She offered a refund at this point when I confronted her about the updates, but with no sight of when I'd get it. At this point, I've heard stories from past commissioners who have stated that when they asked for a refund they didn't receive it til half a year later. I opted to keep on going with it. ( http://imgur.com/1CZcSfR ) This is where the lies start kicking in. She lied about the progress the suit was in. She states the tail and feet are done. Neither of which were started in reality. And the hand paws were further progressed than what they were in reality. ( http://i.imgur.com/6vahOk4.png ).
1/03/2013: Apparently there is now four suits in front of me. Remember back in Oct. 2012 when there were only three that were almost done? ( http://i.imgur.com/GphSFXV.png ).
Late Jan/ Early Feb: She moved to a new house, as you can see by reading her new journals. Obviously and understandably, suit making was not the first thing on her mind. At this point I'm getting tired of asking for updates.
2/02/2013: I asked for another update. She said there were more suits in front of mine. Others were rushed orders. No shit, really, mine is a rush order by now. It's 2 months overdue at this point. ( http://i.imgur.com/VLESINJ.png ) She requested me to send all updates to her husband, scixzor scixzor. All updates, notes, requests that I sent to him were read, and ignored. By ignored, I mean he did not send a response, including those that deliberately requested him to reply. ( http://i.imgur.com/68oVAog.png )
2/05/2013: I asked her to just send me supplies for unfinished suit so I could finish it myself. I am still under the impression that everything is pretty much done. She still says that it would be done and shipped by the end of Feb, the absolute final due date. ( http://i.imgur.com/K33TUGA.png )
2/06/2013: She sends a message saying she wants to send me the unfinished suit. ( http://i.imgur.com/JfsoxgJ.png ) I asked her to write a detailed invoice telling what she has done, and what needs to be done. Mostly for the reason of making this journal. It was a way for her to defend herself and for things to be factual to back up my claims. She didn't send it, saying she forgot. ( http://imgur.com/QcoJAL6 )
2/08/2013: Items sent via UPS. I paid shipping. ( http://i.imgur.com/6Hw6ekt.png ).
2/15/2013: I received items, here is a video of me opening it and going though it. Please excuse the bad lighting, out lights our out in that area of our apartment. Also, NSFW language. This was the first time I saw those items. I was pissed. ( http://www.youtube.com/watch?v=rMP5FpmFoKA )
OVERALL: I feel I was scammed. She's not a reliable fursuit maker. I HIGHLY DO NOT recommend commissioning her. If you have already done so, make your own choice. If you want to take this to heart, I would make the choice to cancel your order. If you want more proof, send me a note with your questions and I'll be happy to provide you with more information.
Additional Information:
I canceled the commissioned after a financial hardship on 1/21/13, I asked to have it reinstated on 1/27/13. ( http://imgur.com/a/E3jbu ) She was completely fine with it, not giving me any reason to believe this was a issue. The original deadline was Dec 25th. Second deadline was Feb 1st. Third Deadline was March 1st. Each time extended because I asked if she needed more time, thinking she was almost done. ( http://imgur.com/a/1ANhI ) I said I wanted to take the stress off her and take the items. I still thought that the Tail, hand paws, and foot paws were completely done, and the head was ready to foam until after this happen when she clarified what would she be sending me.( http://i.imgur.com/baidQSA.png )
Aftermath of the journal: I received several messages asking for me to take down my review, I refused. She wanted to fix this by letting me return the materials I asked for and finishing it faster. However, the entire reason I asked for the materials, legitimately, was to send them to another suit maker to use them. There is no way this can be fixed, as this is a complaint about customer service and not the fact that I expected a completed suit when I asked for the materials.
There was a strong smell of smoke on the suit, I didn't think much of it. However, it turns out the person I sent the materials to finish my suit is actually allergic, so take that to heed.
![[personal profile]](https://www.dreamwidth.org/img/silk/identity/user.png){kind=small}
no subject
Date: 2013-02-20 05:56 am (UTC)Beware absolutely warranted.
I had originally looked at getting a couple pieces done by her but within a week of talking about details and seeing how many 'emergency' journals she posts and asking for hand outs only to see her post a bunch of new commissions she's gotten I was totally put out.
Very sorry you had to go through that.
no subject
Date: 2013-02-20 06:29 am (UTC)no subject
Date: 2013-02-20 02:53 pm (UTC)(no subject)
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Date: 2013-02-20 08:47 am (UTC)no subject
Date: 2013-02-20 09:15 am (UTC)no subject
Date: 2013-02-20 12:23 pm (UTC)artist
Date: 2013-02-20 02:19 pm (UTC)Re: artist
Date: 2013-02-20 02:19 pm (UTC)Re: artist
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Date: 2013-02-20 02:45 pm (UTC)She definitely not helping her side at all.
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Date: 2013-02-20 04:27 pm (UTC)no subject
Date: 2013-02-20 04:31 pm (UTC)no subject
Date: 2013-02-20 06:26 pm (UTC)no subject
Date: 2013-02-20 09:25 pm (UTC)The suit http://www.flickr.com/photos/28505844@N08/8386232173/in/photostream
Recent EBAY post http://www.ebay.com/itm/Purple-Fox-Furry-Mascot-Costume-fursuit-/130834800700?pt=US_Costumes&hash=item1e765ca03c
*edit larger pic*
http://i.ebayimg.com/t/Purple-Fox-Furry-Mascot-Costume-fursuit-/00/s/MTAxN1g5NzI=/$%28KGrHqN,!pMFC4W5OmDnBQ80F5hR,Q~~60_1.JPG
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Date: 2013-02-20 09:39 pm (UTC)(frozen) (no subject)
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Date: 2013-02-21 12:49 am (UTC)By the way, calling someone 'woman' just makes you look extremely unprofessional- it's also extremely rude, woman or not. I wouldn't do business with ANYONE who calls people by such basic and disrespectful words. She won't be getting business from me, or anyone I know. She'll never be on TrustedArtists either.
Seriously, her side of it just looks so much worse and it only took one comment. :T
no subject
Date: 2013-02-21 01:18 am (UTC)I'll be letting my friends know to steer clear of her and her husband's business from now on.
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Date: 2013-02-21 01:46 am (UTC)no subject
Date: 2013-02-21 04:38 am (UTC)http://www.thedealersden.com/auction_details.php?name=anything-goes-fullsuit-sale&auction_id=112832
Edit:
Here's another on Ebay: http://www.ebay.com/itm/Custom-PARTIAL-FURSUIT-CHEAP-/281067771111?pt=US_Costumes&hash=item4170f1d4e7
(no subject)
From:no subject
Date: 2013-02-21 02:29 am (UTC)You will need to save this/reupload it elsewhere, because my screenshot app on firefox only saves things for one month. I thought it may be prudent to screencap your journal as well, considering the comments made, just in case she reports you for a call out journal, as FA is cracking down on those because of recent drama.
Also, does anyone have a screenshot of HER journal with all these comments? I was not around quick enough to get one, and it now says that the journal does not exist when you click on the link higher up in the comments.
I honestly would justify this beware based on her and her husbands lack of professionalism/immaturity ALONE. Regardless of what went on with the suit, the way they handle any and all conflict is TERRIBLE. And my god, the sexist comment, I can't even. I had to calm down before posting actually. Beware well warranted.
no subject
Date: 2013-02-21 03:34 am (UTC)I don't have one of her comments, but I do have the journal. And Prior to that, she made claims in addition that I was shallow minded, however, that was edited out before I took the screenshots. http://imgur.com/rpE5wDR
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Date: 2013-02-21 04:06 am (UTC)no subject
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Date: 2013-02-21 05:30 am (UTC)So if in fact they DID build you anything, anything at all they must have kept it (to sell at a later time?), and only sent you raw materials simply because you had asked for materials -alone- rather than the suit-in-progress as well as any unused materials meant to go into that suit.
And that's shady as hell.
And if they were to come in here and state that actually no work was done on your suit at all anyway, still shady!
No way out of this one!
I know you say you're "over it" and such, but do you honestly feel that you were sent $200ish in fursuit materials? Also, in that second shot of the head, it looks like its covered all over in duct tape or something similar. I don't know much about fursuits, but that cannot be a good thing. I'd say that's a bullet dodged.
no subject
Date: 2013-02-21 05:42 am (UTC)(no subject)
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Date: 2013-02-21 06:12 am (UTC)I had to brighten the Sweetnightmare's WIP shot (one on the left) that was sent to get a better view and then put it next to the picture of the head the OP got (on the right).
no subject
Date: 2013-02-21 06:17 am (UTC)(no subject)
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Date: 2013-02-21 10:30 am (UTC)I understand that Inukaza has posted a beware about me, and that some others wish to do so as well. Those people and I have talked things out, as far as I can tell. Now, I respect Inu as a friend but its obvious we can't do business together. Whats done is done.
If anyone wishes to post me here, to AB, well then thats their choice, and I will do my best to remedy the situation. As with Inukaza, I believe the situation is about as resolved as it will get.
My husband, and mate, is not sexist. Have you ever gotten mad at someone, and said something insulting to someone? Sure you have, we all have. We are human.
Now, if anyone is upset with me, I do hope they will bring it to me via fa note so we can get it resolved. I understand I have not been the best maker due to organizational skills and what not-, but things like this take time to hash out, and thats exactly what I am doing. I am not asking any of you to trust me, but what I am saying is that in time, I plan to improve, not just on my building skills, but on my customer service skills as well. I do hope, I really do, that you will enjoy the suits I release. And if you don't want to commission me? Well thats ok too. You are more than welcome to watch me, and see these changes happen for yourself. As for Mander/lackoflollies, a quick note. I feel that she has some personal beef with me due to things that happened years ago, and she has alot of her info mixed up. I refuse to personally insult her either - thats NOT fair, and its not something I plan on doing to anyone. But I know for a FACT that she isn't perfect, either.
If it was up to me, and we were all in a room, I would yell out "everyone chill". But I'm not. However thats exactly what we all need to do. Watch my progress, then judge for yourself. Everyone told Walt Disney that he could never make an animated movie. Some hated him. But he proved them wrong. I appreciate the opportunity to post here. I hope everyone has a wonderful day, and I look forward to showing you more.
no subject
Date: 2013-02-21 10:40 am (UTC)Yeah sure, but I wouldn't talk down to someone in a misogynistic way, and I don't know anyone with good business sense who would. Sorry but that's not an excuse and it's only hurt your case.
That's the only point I'm gonna touch on because while the rest of this looks pretty bad, that bit your mate said was just wildly out of line.
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Date: 2013-02-21 02:16 pm (UTC)no subject
Date: 2013-02-21 03:31 pm (UTC)(no subject)
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