Date: 2013-07-28 04:23 pm (UTC)
The main thing is to make sure you keep your evidence so you can prove your side of transaction. The completed pics, the WIPs, the paypal receipt of the refund and as many of the messages/note (and journal screen shots if you have one that covers work queue) etc.
Then if the worse comes to the worse then you can prove the other is fabricating events or if you want to post a beware.

You could always create a blog page or something similar to present your evidence which you can then link to in your art journal if you're worried that customers might believe the false accusations. That should also avoid the issue of call out journal.

Not sure what else to suggest, grudges from soured commissions do occur from time to time.
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