Bella Goodell [resubmit]
Nov. 18th, 2013 11:51 am![[identity profile]](https://www.dreamwidth.org/img/silk/identity/openid.png){kind=small}
viothefoxbird.livejournal.com posting in ![[community profile]](https://www.dreamwidth.org/img/silk/identity/community.png){kind=small}
artists_bewareWHO: Bella Goodell
I have done lots of searching, but as far as I can tell,she does not have a Furaffinity [furaffinity found] or Deviantart account, or any way of identifying her other than her real name and her emails. That is why they are here. The real name is important to identify her, even though I understand that real names are not usually posted on Artist Beware. It is also important because she changes account names so frequently.
WHERE: Email.
Known Aliases:
mangotangowolf@[x].com
grumpycatisagrumpycat@[x].com
Cricketfennecfox@[x].com
raiinbowponcho@[x].com
Ponytail_Puller on Instagram [private]
Corgi-Fox on Furaffinity
EDIT: Now changed her name to "ChihuahuaWearingSombrero" on Instagram
I find it likely that she has more. Later half of the email removed by request, if it is needed I can add it back in. 2nd half of the emails are also blacked out in all screenshots.
WHAT: Two digital character references.
WHEN: October 11th 2013 – November 7th 2013
SUMMARY: I was commissioned for 2 character references and later found out that the customer is 13. One month later, she files chargebacks despite being satisfied with the commissions. Customer also uses many email aliases, and at one point tried to commission me under a separate alias (that I now know is her, thanks to the Paypal emails). Customer is unable or unwilling to cancel the chargebacks, Paypal has given the money back to her rather than me, as well as an extra $40 fee. In all, I lost $105 on this, and I’m looking for advice as well as to warn anyone not to work with this individual.
PROOF: All Screenshots can be found here: http://neonslushie.imgur.com/all/
EXPLAIN: Bella Goodell contacted me for a reference commission on October 11th this past month. She followed directions, paid promptly, and I had her reference completed and emailed to her on the 13th. While I do not have the emails from her saying she liked it and was satisfied, she did indeed like the commission. I have all other correspondence with her posted in the screen shot. First Reference Commission - Tango
Several days later, on the 19th, she contacts me for a second character reference. Again, she pays quickly and I am able to get it finished and sent to her a few days later, on the 24th. Again, she is happy with the commission! Second Reference Commission - Cascade
However, here’s where things start to get tricky. Halfway through working on the second reference, I find out that she is 13.
I should have gone with my gut feeling and refunded her money at this point, but the commission was already halfway done, and everything had gone smoothly previously. So the commission is sent out and she is happy.
But it gets weirder. The very same day I had sent out her 2nd finished character sheet, I get an email from her under one of her side-emails.
Correspondence: http://i.imgur.com/xfCiBhC.jpg
Proof that it is her: http://i.imgur.com/0Ic7sPY.jpg
At the time, I did not know it was her. She did not wind up commissioning me this time, but I feel it is important to take note of, as it shows she is sneaky and tries to get around things. I have no idea why she tried to commission me through a side email, but I will be keeping an eye out for her now, and you should too!
Anyways, back to the chargebacks. I got them several weeks after finishing her commissions, with no warning or correspondence beforehand.
1: http://i.imgur.com/9B4UYqt.jpg
2: http://i.imgur.com/0Ic7sPY.jpg
Both of them popped up on November 7th, she had not contacted me previously. I immediately emailed her… My correspondence with her was confusing at best. I will just leave the describing to the screen caps.
So basically she dances around my questions and does not really answer them, and has given me permission to auction off her characters? Do you think that is wise to do? I have lost a lot of money on this and need to make it back somehow, so I am considering it.
Anyways, after all of this went down, I decided I would no longer be accepting commissions from minors, unless I get permission from their parents. I added a section to my Terms of Service on my website:
Age:
All customers must be at least 18 years of age before sending any payments. If under 18, a parent or guardian must contact me before I can accept a commission.
I also added a “Year of Birth” box on my commission form. Since adding these, I have gotten one commission from a minor and it went smoothly, I was able to get a parent to contact me and give permission.
However, I do ask for some advice. What’s stopping some kid from lying about their age? Is there any way I can “scare” them into either telling the truth or not commissioning me? I asked my parents these questions and we came to the conclusion that while we can’t stop them from lying, at least we will have proof that they lied if their parents get them in trouble, contact me, or file a chargeback. But anyways yes, looking for any advice if you have it.
After presenting all of my proof to paypal, paypal sided with Bella rather than me, because the references are not “tangible items”. The $30 and $35 were sent back to Bella… but for each transaction her credit card took an additional $20 as a “service fee”. I am very upset about this because I am now out $105 and there is nothing I can do.
At this point I am just looking to get the word out there that Bella Goodell is not someone you should accept a commission from. There is nothing stopping her from doing this to other people.
Please let me know if there are any questions or if there is any more information you would like me to fill in.
EDIT: As of December 2nd, she has contacted me through her FA Account, offering to pay me back, but telling me to keep the characters up for sale. She also asked me to remove the Beware: http://i.imgur.com/k4GGFhm.jpg
I told her no, I am not comfortable with accepting money from her any more, especially since I currently have the characters up for sale. It is important to note that she now has a Furaffinity account. Beware of Corgi-Fox on FA.
I have done lots of searching, but as far as I can tell,
WHERE: Email.
Known Aliases:
mangotangowolf@[x].com
grumpycatisagrumpycat@[x].com
Cricketfennecfox@[x].com
raiinbowponcho@[x].com
Ponytail_Puller on Instagram [private]
Corgi-Fox on Furaffinity
EDIT: Now changed her name to "ChihuahuaWearingSombrero" on Instagram
I find it likely that she has more. Later half of the email removed by request, if it is needed I can add it back in. 2nd half of the emails are also blacked out in all screenshots.
WHAT: Two digital character references.
WHEN: October 11th 2013 – November 7th 2013
SUMMARY: I was commissioned for 2 character references and later found out that the customer is 13. One month later, she files chargebacks despite being satisfied with the commissions. Customer also uses many email aliases, and at one point tried to commission me under a separate alias (that I now know is her, thanks to the Paypal emails). Customer is unable or unwilling to cancel the chargebacks, Paypal has given the money back to her rather than me, as well as an extra $40 fee. In all, I lost $105 on this, and I’m looking for advice as well as to warn anyone not to work with this individual.
PROOF: All Screenshots can be found here: http://neonslushie.imgur.com/all/
EXPLAIN: Bella Goodell contacted me for a reference commission on October 11th this past month. She followed directions, paid promptly, and I had her reference completed and emailed to her on the 13th. While I do not have the emails from her saying she liked it and was satisfied, she did indeed like the commission. I have all other correspondence with her posted in the screen shot. First Reference Commission - Tango
Several days later, on the 19th, she contacts me for a second character reference. Again, she pays quickly and I am able to get it finished and sent to her a few days later, on the 24th. Again, she is happy with the commission! Second Reference Commission - Cascade
However, here’s where things start to get tricky. Halfway through working on the second reference, I find out that she is 13.
I should have gone with my gut feeling and refunded her money at this point, but the commission was already halfway done, and everything had gone smoothly previously. So the commission is sent out and she is happy.
But it gets weirder. The very same day I had sent out her 2nd finished character sheet, I get an email from her under one of her side-emails.
Correspondence: http://i.imgur.com/xfCiBhC.jpg
Proof that it is her: http://i.imgur.com/0Ic7sPY.jpg
At the time, I did not know it was her. She did not wind up commissioning me this time, but I feel it is important to take note of, as it shows she is sneaky and tries to get around things. I have no idea why she tried to commission me through a side email, but I will be keeping an eye out for her now, and you should too!
Anyways, back to the chargebacks. I got them several weeks after finishing her commissions, with no warning or correspondence beforehand.
1: http://i.imgur.com/9B4UYqt.jpg
2: http://i.imgur.com/0Ic7sPY.jpg
Both of them popped up on November 7th, she had not contacted me previously. I immediately emailed her… My correspondence with her was confusing at best. I will just leave the describing to the screen caps.
So basically she dances around my questions and does not really answer them, and has given me permission to auction off her characters? Do you think that is wise to do? I have lost a lot of money on this and need to make it back somehow, so I am considering it.
Anyways, after all of this went down, I decided I would no longer be accepting commissions from minors, unless I get permission from their parents. I added a section to my Terms of Service on my website:
Age:
All customers must be at least 18 years of age before sending any payments. If under 18, a parent or guardian must contact me before I can accept a commission.
I also added a “Year of Birth” box on my commission form. Since adding these, I have gotten one commission from a minor and it went smoothly, I was able to get a parent to contact me and give permission.
However, I do ask for some advice. What’s stopping some kid from lying about their age? Is there any way I can “scare” them into either telling the truth or not commissioning me? I asked my parents these questions and we came to the conclusion that while we can’t stop them from lying, at least we will have proof that they lied if their parents get them in trouble, contact me, or file a chargeback. But anyways yes, looking for any advice if you have it.
After presenting all of my proof to paypal, paypal sided with Bella rather than me, because the references are not “tangible items”. The $30 and $35 were sent back to Bella… but for each transaction her credit card took an additional $20 as a “service fee”. I am very upset about this because I am now out $105 and there is nothing I can do.
At this point I am just looking to get the word out there that Bella Goodell is not someone you should accept a commission from. There is nothing stopping her from doing this to other people.
Please let me know if there are any questions or if there is any more information you would like me to fill in.
EDIT: As of December 2nd, she has contacted me through her FA Account, offering to pay me back, but telling me to keep the characters up for sale. She also asked me to remove the Beware: http://i.imgur.com/k4GGFhm.jpg
I told her no, I am not comfortable with accepting money from her any more, especially since I currently have the characters up for sale. It is important to note that she now has a Furaffinity account. Beware of Corgi-Fox on FA.
![[personal profile]](https://www.dreamwidth.org/img/silk/identity/user.png){kind=small}
no subject
Date: 2013-11-21 11:00 am (UTC)I'm also really curious on how to make sure people are over 18 before you let them hire you. As it stands, my quote form has a "are you 18+?" question and it's again mentioned in my TOS on the second line but... not sure if house of cards or not (it's happened to me once already but it was OK in the end). I sell fursuits and it would really cripple me if someone lied about their age and PayPal sided with them for whatever reason.
no subject
Date: 2013-11-21 11:33 am (UTC)And yeah, I think I will sell them after MFF. I made it very clear to her that the characters are no longer here to use. I don't expect to get more than $30 each but at least it's something.
no subject
Date: 2013-11-21 04:45 pm (UTC)"2.1 Eligibility. To be eligible to use the PayPal Services, you must be at least 18 years old and a resident of the United States or one of the countries listed on the PayPal WorldWide page. This Agreement applies only to Users who are residents of the United States. If you are a resident of another country, you may access the agreement that applies to you from our website in your country."
(it's under 2. Accounts https://www.paypal.com/us/webapps/mpp/ua/useragreement-full )
I would try calling PayPal again and indicating that a minor was using their service to FRAUDULENTLY commission services and then issued a charge back. Indicate you have correspondence showing their age.
They may refund some or part of the transaction or issue a credit. (or at least remove the flag indicating you had a charge back)
If nothing else, they may well shut down her PayPal account so she can't engage in this behavior anymore. If you provide the other e-mails as well, they may well block those as well.
It's a little unclear is she HAS an account of just was using a debit card without account to pay direct to you, but if she and/or the card are flagged in system, it may stop her from making any further commissions until she's of age. (or at least make it a lot harder)
no subject
Date: 2013-11-21 05:12 pm (UTC)Which sucks for you because you lose the money. I'd for sure contact paypal and explain things to them, at least hopefully getting them to be unable to do this to others.
no subject
Date: 2013-11-21 05:29 pm (UTC)I did present all of my information and proof to Paypal, they just didn't side with me :(
no subject
Date: 2013-11-21 08:19 pm (UTC)But you should definitely call PayPal. Sometimes they will return the fees if you explain the situation and its not a recurring issue with your account.
no subject
Date: 2013-11-21 10:25 pm (UTC)Sadly, its all people can really go by =\.
no subject
Date: 2013-11-22 03:15 am (UTC)The name is pretty significant in this case.
no subject
Date: 2013-11-23 04:47 am (UTC)It'd be a completely different thing if she were an adult and/or running a business.
no subject
Date: 2013-11-23 06:03 am (UTC)She's young and will probably most likely learn from this, but it's her fault nonetheless. Plus we never know, that could be the name of her parent, which in that case, is a little more troubling, but it's not the identity of a minor.
Come to think of it, you have to have all the information to line up (names, birthdays, account numbers, etc) in order to make paypal work in your favor. So I really doubt that's her real name to begin with.
no subject
Date: 2013-11-23 08:40 am (UTC)Edit: uh should clarify. I had permission to use it in order to receive payments, I didn't rob my mother or anything of that nature.
no subject
Date: 2013-11-23 08:39 am (UTC)no subject
Date: 2013-11-23 04:41 am (UTC)I guess the damage is already done but I'd consider changing the mod's stance on this considering how worried you are about this place being shut down. I know places like Fandom Wank (I know it's on journalfen now but it used to be on lj) forbid postings about minors because of issues in the past.
no subject
Date: 2013-11-23 12:05 pm (UTC)ETA - oh, maybe she didn't post publicly, just there's no other name? Eh, tough situation, protect scammer vs protect minors...
no subject
Date: 2013-11-23 04:17 pm (UTC)If the mods decide they would like me to remove her last name from the beware and black it out from the screen caps I would be able to do that when I return from MFF.
no subject
Date: 2013-11-22 07:55 pm (UTC)So now i'm out of $1,100, being harassed by paypal to resolve the negative 815 dollar balance and being threatened that it will be sent to collections. Already. This only happened around 2 weeks ago. (the opening of the case that is. It was closed not even a week ago.)
Anyways, i'm in the process of writing up my own A_B of this girl and apparently (though i don't believe it's true) PayPal has recontaced her CC company about this and reopened the claim. I'll be sure to let them know she's actually 13 and most likely using a parent's card...at least they can stop her from doing this if anything.
no subject
Date: 2013-11-22 07:56 pm (UTC)no subject
Date: 2013-11-22 11:47 pm (UTC)Was the character one of the ones I made for her? I just am so astounded. I really hope you can do something about this.
no subject
Date: 2013-11-24 05:28 pm (UTC)Paypal said there's nothing I can do, and now they're on me about paying them back. I did howver give them info about your thing here and they forwarded the info to the fraud dept. and are investigating her, and if they find she IS a child and using someone's bank/card, she will be perma banned from paypal to stop her from doing this from anyone else...so..I guess I at least stopped her, but now my credit is going to get so screwed if I don't pay this off by Wednesday, which I don't know if that will happen!
I am definitely going to make an A_B when I have the chance, I have more than enough screencaps and proof.
OH! I wanted to add this as well - she goes by "scribbled" on FurBuy, that's the name she used to bid on my head as well as another fullsuit auction. I did notify that seller of what that girl did to me and thankfully the user had her bids removed by FurBuy so she couldnt screw them out of over 2 grand. I was sure to leave her a negative feedback warning people!
Watch out for this girl! I'm sure she's in the process of doing this to more people and she seems to be really ballsy lately with the amounts of money she is spending.
no subject
Date: 2013-11-24 10:24 pm (UTC)She also asked me, "if I send you money can you send it to someone else? my paypal is acting weird!" I'm assuming it was supposed to be to you.
I definitely have to get a thing together here because everything that happened is so similar - and weird. I'm sorry she did this to you, so infuriating. >:|
no subject
Date: 2013-11-25 06:16 pm (UTC)no subject
Date: 2013-11-26 12:29 am (UTC)no subject
Date: 2013-11-26 09:26 pm (UTC)She is suspended from furbuy and hopefully her paypal will be banned as well as I have notified them too that she is a child using a parent's card and doing this to lots of people.
no subject
Date: 2013-11-27 07:18 am (UTC)OK, in my case I took a 30%, nonrefundable deposit. Then I went to bed. When I woke up my inbox had emails like "please refund me, please", and (from PP) something about a fraud chargeback (?!), then from the client "lol nevermind, it's okay now". To my understanding... their partner didn't approve of the transaction and logged into their PP to fail a false fraud claim, but then the couple worked it out and wanted me to go ahead with the commission as planned. I hadn't had time to take the money out, so from PP I selected the option "I will refund them" and did so, and then immediately cut contact with them on principle.
Initially I thought it was a minor annoyance not really worthy of an A_B because nothing bad actually came of it but like... you're in the hole for a LOT of money and I'm wondering how that happened? Was it because you took the money out thinking that everything was peachy, bought some materials with it and they go blindsided by a full chargeback with no way to pay it all back? If that's the case, I think I may make an A_B after all.... that's a really stinky thing to do to someone and I only got off clean because I was lucky >: [
Edit: a word
no subject
Date: 2013-11-28 12:43 am (UTC)But then the notes from people to beware of her came and started to scare me a little, even then, I was like okay, she already paid I think i'm alright......well I wasn't haha.
In the end though I still am out $1,100, for the supplies, and for the work I already did on it. I did already start on it, so even if it's labor, I still consider it losing money. After all, time is money, and she took that from me.
Thankfully I managed to resell it - well awaiting payment but the buyer seems excited - though I will be writing an A_B about Bella eventually when I can get around to doing it. I'm really happy you didn't end up in this situation!
no subject
Date: 2013-11-28 08:30 am (UTC)no subject
Date: 2013-11-23 12:22 am (UTC)no subject
Date: 2013-11-23 01:51 am (UTC)no subject
Date: 2013-12-04 08:25 pm (UTC)She now has a FA account, if the mods could add that to the tags that would be great. Edited the post with more information.
no subject
Date: 2013-12-04 10:06 pm (UTC)I wonder if she realizes the reason she's having trouble with her Paypal is because she's been tagged for multiple cases of FRAUD on top of being a minor.
no subject
Date: 2013-12-04 10:55 pm (UTC)no subject
Date: 2013-12-10 09:43 pm (UTC)