I agree with the others. They should not have done the work without informing you of the price, or having a set agreement with you. They jumped the gun and that is their fault and you are under no obligation to pay it.
On the flip side, though, how did you word the question about the extra charge? Was it in the middle of a bunch of other stuff? They may have simply missed it. Do they have a FAQ or price list up somewhere that you may have overlooked that would have answered your question about the extra charnge? Is it possible they may have made a separate reply and it never made it to you? It'd still be on them that they didn't wait for your reply to start, though.
In the future, if an artist ever does a sketch (or sketches, as it sounds like from your post) for you without you both settling on the price, I would make sure to point it out to them. Technically no contract exists if you haven't agreed as to what's being exchanged for what. Don't continue with any edits until the details have been hashed out. This artist may have taken your continued conversation about the image as an agreement to the price, which is an honest mistake at best, or shady business practice at worst (as someone else pointed out, this tactic can be used to guilt people into buying stuff they didn't want).
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timeasmymeasure
no subject
Date: 2014-02-03 05:00 pm (UTC)On the flip side, though, how did you word the question about the extra charge? Was it in the middle of a bunch of other stuff? They may have simply missed it. Do they have a FAQ or price list up somewhere that you may have overlooked that would have answered your question about the extra charnge? Is it possible they may have made a separate reply and it never made it to you? It'd still be on them that they didn't wait for your reply to start, though.
In the future, if an artist ever does a sketch (or sketches, as it sounds like from your post) for you without you both settling on the price, I would make sure to point it out to them. Technically no contract exists if you haven't agreed as to what's being exchanged for what. Don't continue with any edits until the details have been hashed out. This artist may have taken your continued conversation about the image as an agreement to the price, which is an honest mistake at best, or shady business practice at worst (as someone else pointed out, this tactic can be used to guilt people into buying stuff they didn't want).