"Artists Beware"

I think I might know what you're talking about. A woman bought from some company (somethin Gear I think), wrote a negative review about them and they trashed her credit score by calling people. I can't remember who they called to do that sort of damage, but it messed with her family enough where they couldn't buy a furnace for winter, and piled on blankets to keep their baby warm. Last I heard they're suing the company, and people were pretty angry about it.