Date: 2014-02-18 08:37 pm (UTC)
That is understandable, more so if you just got into commissioning. I didnt make a TOS right away, but after these type of issues start up, you learn that you need a solid TOS. There are many resources here on AB where you can find how to make a TOS as well as the TOS of other artists to help make sure you cover everything that may cause a problem.

A few suggestions if you have not already.

-reserving the right to post or not post artwork
- Refusing to commission, without explanation.
- Refunding for whatever you see fit. (amount can be determined on how much work was already done.) You shouldnt always have to refund the entire amount when you have done a ton of work. Just use your best judgement.

Also make sure that they agree to these terms first. If they say they do, but dont read it, thats not your problem. They still agreed to it.
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