OK, with ebay, they get the entire purchase price back. Item plus original shipping regardless of what your auction states. This is part of the eBay protection bs program. There is no as-is, all sales final, no returns, no refunds. This is the crap part about ebay. You will be accepting those returns, like it or not. Secondly, if this lovely fella 'Refused' the package he has voided the eBay protection guarantee. I will believe if a case is opened the seller should win this one hands down as long as tracking shows it. Third, you are not required to refund his shipping back to you.
COD. Sounds ultra 'odd' to me unless an error in the label OR a USPS flat rate envelope was used. They are cracking down on those folks who use those trying to cram items that don't actually go in there for that small of a size. You stated you shipped in a box. So....
Anywho really wondering what that tracking says! Last of all, like a few folks have stated, do not refund until your item is back with you.
Quick question, did your buyer open a case up against you?
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timeasmymeasure
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Date: 2014-06-02 04:28 am (UTC)OK, with ebay, they get the entire purchase price back. Item plus original shipping regardless of what your auction states. This is part of the eBay protection bs program. There is no as-is, all sales final, no returns, no refunds. This is the crap part about ebay. You will be accepting those returns, like it or not. Secondly, if this lovely fella 'Refused' the package he has voided the eBay protection guarantee. I will believe if a case is opened the seller should win this one hands down as long as tracking shows it. Third, you are not required to refund his shipping back to you.
COD. Sounds ultra 'odd' to me unless an error in the label OR a USPS flat rate envelope was used. They are cracking down on those folks who use those trying to cram items that don't actually go in there for that small of a size. You stated you shipped in a box. So....
Anywho really wondering what that tracking says! Last of all, like a few folks have stated, do not refund until your item is back with you.
Quick question, did your buyer open a case up against you?