Looking for advice on an "Art Slave"

[augustamnesia.livejournal.com]

Hello! First time poster, so I will try to make this short and simple.
An artist I like (non-FA artist) was taking slots for set amounts of time where they would be your "art slave" the minimum amount of time you could purchase being a month, and I believe the maximum 6 months. I went for two months, paid, and after a while the artist announced theyd be putting them on hold but adding extra time to peoples slots to make up for it, I declined and offered for them to refund me or start on a new date (I hadnt recieved anything). Officially the art slaving started on Oct 8th, not wanting to overwhelm them Ive only maid two requests, one for a simple doodle and for a small colored 'pose' which we use on that site. I have not recieved anything, no updates and the artist has been taking on new individual commissions and completing them, and recently posted their laptop broke (which I was not informed of) which I messaged them about and was told they would still be able to do the art slaving. But still, nothing, and were about halfway through the first month.
I personally dont feel comfortable with paying for a set time and not having any outcome from it. Ive been giving them simple small requests as to not overload them while they've been taking on larger commissions. At this point, Im uncomfortable, should I be asking for a refund? Given that its a set time that Im paying for and nothing has come out of it, do I have to pay for them to do nothing?

Comments

[westly-roanoke.livejournal.com]

I think that you need to ask them exactly what a 'slave' means. I mean, what exactly are the terms of their indentured servitude to you? X amount of drawing a day? What were the actual terms of this?

[augustamnesia.livejournal.com]

They were set to start the day i paid-i think i asked them for a flat peice or something. They didnt do it and then informed me and other slot holders they had to put these on hold, and offered extra months for the wait aswell as the fact theyhadnt done any of the requested art in the time so far. I declined to have extra time added to my slot as. I felt it was too much, I offered for them to refund me if they felt they couldnt do it or to complete the time.
I was the one who set the new start day-Oct 8th so they could complete the two months. Since then the above has happened-when I learned the laptop broke I let her know Id really like updates, so I have, but she assured me she could get the work done. I have only asked for two small things-but nothng has been completed like the first time(it is a small forum community so were talkimg about tiny peices that fit in your signature)
There is also no set maximum for what I can request.

[augustamnesia.livejournal.com]

Meant to reply to Exo-sorry! ;v; I am trying to reply on my phone