Artist Beware: Knuxlight

[big-nex.livejournal.com]

Who: Knuxlight

Where:
-Fur Affinity: http://www.furaffinity.net/user/knuxlight
-Twitter: http://twitter.com/tehknuxlight

What: Digital Art; Three Icons

When: Knuxlight began running Twitter icons at the beginning of 2012. I had already purchased 2 in January, and I wanted more so he agreed to do 3 more. I sent payment on March 26th, 2012, and April 9th 2012. Normally he'd finish within a week or two of payments. After nothing for a month, I asked, and he said he'd do them. I don't know what happened, but they never got done. Every couple of months I would ask on Twitter or Note him on Fur Affinity, only to receive excuses, false hope of completion, or no response. Unfortunately I do not have those notes as I deleted them. I will be attaching an email conversation I had with him this year, however.

Proof: This is proof of payment from my PayPal.

This is proof I have not received any refunds from Knuxlight since the date of payment.


This is a conversation this year where I hoped I would either receive the art, or a refund. Instead I got an excuse, then ignored: https://www.dropbox.com/s/ggiazgxvcspd1lm/Overdue%20Commissions%20-%20Censored.pdf?dl=0

This is a conversation we had on Twitter after I noticed he was ignoring my emails: https://twitter.com/musclemute/status/472511450616176640

Explain: I tried multiple times to either get the art or a refund. I was never solid on what I wanted since I did want the icons more than I wanted to money, which could be perceived as confusing. You'll see this in that email chain. However Knuxlight has ignored me on multiple occasions, said he would refund me on one over FA notes, and never did. I don't know if he forgot, as he mentions in the email chain that he thought it was resolved. I just want my money back.

Comments

[teekchan.livejournal.com]

There's a couple shouts asking for updates or progress, seems he owes a few people. I hope you get your refund, good luck!

[big-nex.livejournal.com]

Thanks! Me too, but if I can't, at least this is here.

[timelapsedecay.livejournal.com]

I just want to say your professional tone throughout communicating is just stellar. You were very clear and to-the-point, and readily supplied screenshots to the artist to try to address the issue. In my opinion, you were right on the ball with this whole situation. It's a genuine shame this artist didn't even meet you halfway on communicating.
I wish you luck with this, it seems like this will be tough to resolve

[big-nex.livejournal.com]

Thanks, I was actually concerned I would either sound too vague or too aggressive. Glad neither was the case!

[gaturguts.livejournal.com]

EDIT: Nevermind, I'm dumb and can't read, haha.

I hope this gets resolved soon. It seems they're still taking on new commissions on their Twitter.. :(

[celestinaketzia.livejournal.com]

The OP is showing they don't have any refunds from Knuxlight.

[aerospiritual.livejournal.com]

I really hope more and more people start coming out of the woodwork about this guy; a lot of people really need to know about his very poor commission track record.