artists_beware | Commission marked as unstarted after 8 months, among ~140 other commissions. (Reply)

WHO: rachVerity

Where:

FA: http://www.furaffinity.net/user/rachverity/

Trello List: https://trello.com/b/kDddOtiK/commissions-list

What:
I commissioned them for an opening of an six character orgy commission that I requested to be made into a SFW group thing: http://imageshack.com/a/img540/5302/j1XVmB.png

In their comment they state it will take up to a month. After I sent payment I messaged them with the details and references of my characters.

When: Payment was sent on the 24th of July on the day that I asked for the commission in the previous picture. After that point, there was no contact from them about any updates, yet they continued to pile on the commissions. After they opened up a trello to show the status of each commission, I found mine still left uncheck.

Proof:
As outline above I sent the details soon afterwards:
http://imageshack.com/a/img538/2711/5MPAvC.png

Here is the paypal payment: http://imageshack.com/a/img903/2149/65t3G1.png

Explain:
After that point I send them this note over FA asking if anything had been done on the commission, and if not, asking for a refund: http://imageshack.com/a/img673/4466/bSG2KN.png

Their reply, explaining that I would have to go on a refund waiting list, explaining that they hadn't openened commissions in ages, and more: http://imageshack.com/a/img661/9673/F7uI12.png

Extra: A journal two days prior showing an opening of commissions: http://imageshack.com/a/img537/1746/LKp4Xo.png

My reply, which may or may not have been a bit heated explaining how ludicrous the notion of a refund waiting list is: http://imageshack.com/a/img912/597/1OWp27.png

And their reply implying things I did not say and of course, more: http://imageshack.com/a/img540/8864/KrxmJT.png

As of writing this, A: I haven't replied to their last note; B: There are 144 uncompleted commissions on their Trello list.

I have commissioned rachVerity before this, and recieved my product a little after they said it would be delivered. On that premonition I decided it would be safe to commision the artist again. I have attempted to communicate with them, with conditions of a refund, to which they respond with absurd notions of a refund waiting list. Upon telling them this, they going into a flurry of excuses and accussations.

EDIT: Well I certainly didn't expect this to blow up the way it did. The artist has since given me a full refund, after I asked to make sure it wasn't payment from someone else's commission.

This A_B is certainly going to stay up as a testament to what the artist needs to fix. I highly reccomend they don't take aboard any new commissions, and individually contact each customer they owe to see if they want to keep their commission. They have a lot of work ahead of them.