Artist Beware: Rachverity - late commissions and no refund

[stolf.livejournal.com]

Who: Rachverity


Where: http://www.furaffinity.net/user/rachverity/
https://trello.com/b/kDddOtiK/commissions-list



What: Digital Art Commissions. Purchased many commissions (23 in total - $915.30 USD) that nearly all were very behind in set deadlines. When inquiring/complaining about missed deadlines, artist chose to no longer work with me and prompted for a refund and block.



When: Problems started August 2014. Escalated from there. End result (refund) has yet to be started or finished.



Proof: (Note: All pieces were paid for, but not all were given details for. I purchased the slot/commission to be done at a later date. This was mostly due to wanting to give away a full commission as gifts and to lessen the over head work load of Rachverity. I will do my best to show what was purchased, what had details, what never got done, and what was finished.)


1) One 2-character soft shade with background dance piece: Completed without incident. https://www.dropbox.com/s/b8pc7oeroaswd1e/pp1.jpg?dl=0

2) First art bundle : https://www.dropbox.com/s/2xtkofx6p0jtkc0/First%20bundle%20purchase.png?dl=0 https://www.dropbox.com/s/rm7uijheut3b9sz/pp2.jpg?dl=0
2a) Comic - incomplete (details given). Extra pages paid for: https://www.dropbox.com/s/2l5lgu7m1srkxui/pp4.jpg?dl=0
2b) two 2-chracter soft shade with background - never started (no details given)
2c) Character sheet - incomplete (details given)
3d) six icons - 1 completed, 2 incomplete (details given), 3 never started (no details given)

3) 1 3-character cell shade with background. Details sent for a 2 character piece. incomplete. https://www.dropbox.com/s/6u44tf0a82bviga/pp3.jpg?dl=0

4) Second Art Bundle - https://www.dropbox.com/s/uu567x7pseqeaaw/art%20bundle%202.jpg?dl=0. https://www.dropbox.com/s/e069sow9scmqxtq/pp5.jpg?dl=0
4a) five (up to) 6-character soft shaded with background. Never started (no details given)

5) Third Art Bundle - https://www.dropbox.com/s/ttn935xexz1d730/bundle%203.jpg?dl=0. Sister package to prior art bundle that did not sell. This one offered a guaranteed Halloween themed 2 character soft shade that will be done by Halloween. https://www.dropbox.com/s/t9c410ljxnm11jv/pp6.jpg?dl=0
5a) One 2-character soft shade with background for Halloween. Details Given. Deadline missed by nearly 30 days. Requested for it to be changed to a Christmas piece. Request accepted. Completed.
5b) Five (up to) 6-character soft shaded with background.
5b1) extra characters paid for to be added for guaranteed New years eve party. https://www.dropbox.com/s/9qzbbb2kyexgxog/pp7.jpg?dl=0
5b2) 6 character raffle winner. incomplete (details given)
5b3) 5 character Raffle winner. Incomplete (details given)
5b4) three (up to) 6-character soft shaded with background never started (no details given)

6) Tip/expedite payment. https://www.dropbox.com/s/3shp0ca6hbrje19/ppex.jpg?dl=0 (look at note in payment)
18th October 2014 Rachverity said publicly that she still needed more money shortly after selling the two prior bundles. https://www.dropbox.com/s/6ys81z4bh0unywn/help.jpg?dl=0
24th October 2014 Rachverity said publicly that she was still giving low cost art and (maybe) was going to start raising prices. https://www.dropbox.com/s/nntjqv9fiw8lnq9/help2.jpg?dl=0 I personally felt a bit bad for getting so much art for such a low cost so I talked to her privately and offered to help without buying more art. This had no issues until into 2015 when I brought up that she missed another deadline even after I paid her this extra money. With the wording (seen later in AB post), I considered it a expedite payment as Rachverity considered it a tip. Thus the discrepancy whether it was a tip or expedite payment. Ultimately this discrepancy is now moot due to the forced unpaid refund.




Explain:

Back in August of 2014, Rachverity put out a journal offering a large art bundle due to need of funds. I had commissioned her once before and had an amazing experience (http://www.furaffinity.net/view/12486045/). I decided to talk to Rachverity about it since a large thing I wanted was the comic. But I wanted a longer story comic done. She told me that I could purchase additional pages at the discounted rate. With this, I purchased the initial bundle and paid for it immediately. The said artwork was to be done before December 2014. Although the comic, due to it being longer from extra pages purchased, would be started but may not be finished by the end of 2014.

Rachverity, still in need of money for a few of the next months, put out more art bundles and open commissions. Seeing her in need, I helped out more. Purchasing two $200 art bundles and a few other things. I also gave an extra $100 to have my pieces expedited ( https://www.dropbox.com/s/3shp0ca6hbrje19/ppex.jpg?dl=0). Rachverity and I conflicted later after some missed deadlines that this extra money was a tip. I also purchased extra character slots for a New Year's Eve piece to be done by the first of the year.

Signs of first problem: I gave a few commission details to Rachverity, but no set dates. In early October, I gave details for a free (for purchasing the bundles) "guaranteed" 2 character Halloween piece. This was accepted by Rachverity to be done by Halloween. She told me after the deadline was missed that she was slightly behind. I understood and gave more time. After Thanksgiving, I decided to cancel the piece and request a Christmas piece in replacement to have a due date of Christmas.

The New Years Eve piece was set in stone in November to be done by the first of the year. She accepted and I paid for extra characters to be added to the piece. On the 2nd of January 2015 I requested to have the expedited payment be refunded. I was told no because it was a "tip" and thus hers to keep. I understand the confusion, even though I was quite upset, and I did not fight it much more (https://www.dropbox.com/s/vrl1imvaz3wxf0z/expedite.jpg?dl=0).

Later on the 2nd of January 2015, myself and few others had a skype group conversation with Rachverity. This was an intervention of sorts as the last waning minutes of our friendships. I can not provide this private conversation, but after this Rachverity got very angry with us (myself and other friends trying to help). This is where I learned that she had roughly 200 paid for open commissions. By the end, she would not budge on any subjects and, incidentally, some nasty words were exchanged.

A few days after this, Rachverity blocked skype contact with me. I understood this and tried to only deal with her over my own art matters from there on out.

On Jan 7th 2015 I asked for a WIP of this overdue piece. (https://www.dropbox.com/s/gh41oha3c99s7u0/wipparty1.jpg?dl=0)
I received a response shortly after: (https://www.dropbox.com/s/leaglrkhzxx0cld/wipparty2.jpg?dl=0) I found out that she was missing some of the details of the commission and that there was another large(r) commission due for new years as well that was also missed deadline wise.

I waited 15 days and on an 22nd 2015, I requested another WIP. Rachverity seemed to be set on an accusation I had made during the group conversation 20 days earlier about how she 'did not care about her commissioners and/or watchers.'

The notes were not back and forth, but rather I came back to several notes sent to be without a response. All the links of this conversation are put in time stamp order.
https://www.dropbox.com/sh/9xc5gi6p1s15t3u/AACg-zMQtlSBe1N1NqKf-hIha?dl=0

Some notes about the conversation above:
-A fellow friend and commissioner that has 6 open commissions with Rachverity offered a proposal due to their thinking that Rachverity will ultimately not finish the commissions. This proposal was to have 3 of their commissions done by the end of March 2015 and forfeit the other three, no refunds to be paid out. (Yes, I have permission to reveal this information and themselves, but I am still going to hold and block out their name for integrity purposes)
- The 10 pages of comic to be done by the beginning of the year was due to Rachverity wanting to change her comic style to that of "Wolfy-Nail". Where there would be 1-3 panels to a page. Since I bought the comic for 6-9 panels per page, the number of pages increased so that agreed upon story could still be told. I was paid to 14 pages, and more would cost me at the time of discovery that more pages were needed. If less where needed, some alternate images would be done like a cover image or such. The option for the older style comics with more panels per page was still available and preferred.


I originally had counted that I paid Rachverity $848.41. This was a mistake as seen above with all of my paypal receipts. I also did not want to include the first commission ($30) since that one was done. I wanted the amount in full returned since the only two pieces done so far was a free incentive piece for one of her bundles that she did not sell (The Halloween piece that was never done and had to be changed to a Christmas piece due to a 30 day missed deadline) and an icon that was done nearly 2.5 months after the raffle was finished (http://www.furaffinity.net/journal/6175294/ http://www.furaffinity.net/view/15484943/)

Rachverity denied this request for a full refund and instead said she was going to refund me $800. I was a little upset, but understood and accepted this amount. https://www.dropbox.com/sh/l6jq2cjswjadbrn/AAAW5HAjM-fjwExUuEhN0w9ga?dl=0

I asked about a time for the refund to take place and Rachverity would not talk to me, only her manager would through Rachverity's account. https://www.dropbox.com/s/m0sjhbqt9da057l/refund%202.jpg?dl=0

On March 2nd 2015, before any artist beware post was put up about Rachverity, I offered the artist the ability to take back the commissions in full or partial: https://www.dropbox.com/s/3znizi8vnrmjap7/Offer1.jpg?dl=0
Rachverity responded angrily about asking for the refund and, again, was told that I would be blocked for asking about it on grounds of harassment: https://www.dropbox.com/s/sxblkotz2xh33jn/offer2.jpg?dl=0

I tried to leave out most of the argumentative parts between us on a personal level and tried to keep it to just the business facts.


Still to this day, I do not have an approximate time of when refund will be paid.

I no longer recommend this artist.

Thank you for your time.

Comments

mod note

[celestinaketzia.livejournal.com]

Okay, we don't normally leave these kinds of notes but given the very bad blood between you two we believe it is imperative to do so.

Rach is more than welcome to come and comment here, however we will freeze comment chains where you two devolve into fighting and name calling. Please do not do that, and let's keep relations as civil as possible.

Re: mod note

[stolf.livejournal.com]

Thank you very much. I would prefer it this way as well.

[celestinaketzia.livejournal.com]

I'm going to be commenting as an artist, and as a member of the community now. It astounds me as to how much Rach is undercharging that it's almost painful to see. For my own curiosity I calculated the cost of this much work in my prices and got around $8,700.

Rach really just needs to up her prices everywhere as this is getting her nowhere fast. She keeps piling work onto work onto work, and is making probably pennies on the hour.

I really hope that she refunds you asap, but moreover that she stops and takes a look at how this business is operating. It's not working. From a business perspective she's losing vast amounts of money. I know from a client's perspective seeing five (potentially) 6 character images plus a bunch of goodies for $200 seems like a tantalizing deal, but stop and ask at what cost is it going to come from.

Edit: Though I should add that it is really bad form to keep payment for "freebies" that were thrown into an order. If Rach hasn't begun work on the items that were officially paid for, then they need to be refunded.

[sacch.livejournal.com]

I'm not defending the artist, not in the slightest. The backlog is outrageous.

But I'm boggling. It was obvious she was severely undercharging (for the 6-character piece in particular, as well as additional comic pages at a discounted rate); and you continued to commission this person despite incomplete work and the rise of problems? I feel like you severely took advantage of the prices and the undercharging.

Again- I'm not defending the artist. There's no excuse for such a HUGE backlog, but I just fail to see why, despite problems and incomplete work, that you continued to give the artist money. The artist bit off more than they could chew, no doubt, but with such low prices it was kind of enabled.

Also... I would recommend specifying whether you paid for an expedite fee or a tip. Don't give an artist a choice of "either or" especially when they have a growing backlog, have incomplete work, and are taking advantage of you in turn. I honestly feel that was a huge mistake on your part, as an artist who has EXPERIENCED someone not specifying and then trying to accuse me of stealing. Artists are not mind readers. Put your foot down and specify- that's not a donation, you paid for your art to be delivered to you at an expedited speed.

[stolf.livejournal.com]

Fully agreed. As you can see, I bought the first bundle which was something that didnt seem odd. She then put out the others and I picked them up. I understand that they were a great deal and ultimately undercharged. This is is why I paid $80 for adding 4 characters to a single piece (double what the initial 6 essentially cost). This is why I also stopped purchasing any more art at all after october. And why I wanted to pay her extra for my current commissioned work. She had open YCH's/commissions at that time. I chose not to take more art offers because of this very reason.

The extra $100 will not be an issue any more. I have learned a lot from this ordeal and has made me a lot more mindful of what I purchase from an artist. regardless if it is from a friend or not.

[teekchan.livejournal.com]

With the $100 rush fee, did you and the artist state and agree it was accepted for a rush deadline? If so it is NOT a tip, despite what the artist might say. (Sorry if the notes answer this, DB never loads for me right)

[celestinaketzia.livejournal.com]

Although Rach said she was going to refund it, the initial confusion came from this conversation. (https://dl.dropboxusercontent.com/s/vrl1imvaz3wxf0z/expedite.jpg?dl=0)

"treat it as a gift, or a tip, or as an incentive to expedite my pieces"

It was just ambiguous enough that the artist chose to treat it as a gift/tip, which I agree should have been clarified. Never leave anything open to interpretation.

[sacch.livejournal.com]

^ This right here. I would have been very confused and accepted it as a tip.

[dodger-greywing.livejournal.com]

Lord that's so vague.

When money is involved, clarity is so crucial.

[teekchan.livejournal.com]

Ah yes, then it should'nt be refunded, nor expected to actually speed up the piece.

A bit of advice from a full time commissions artist. Ask if rush fees are okay, and how much. Do not just toss random money at us with a vague statement. It WILL be taken as a tip.

[stolf.livejournal.com]

And I would be perfectly happy with that if I got my paid for art.

Even taking expediting out of the equation, she still did not meet her deadlines. The open timed ones (non-themed) I was never really worried about.

Just kind of odd how that the extra $100 seems the be a center point at the moment. Not an artist that has a HUGE backlog, missing deadlines, forcing refunds, and not paying said refunds.

As I said, I made a mistake with wording. Does that make this whole thing my fault? This is an honest question for if it does, I will turn away and not expect any money/art from Rachverity.

[sbneko.livejournal.com]

People are talking about it because it's part of the info, and everything else has already been said. I mean, look how many comments there are on her other beware, it's natural people will talk about other things instead of repeat themselves.

[celestinaketzia.livejournal.com]

Pretty much. We know the backlog is monstrous.

It's still kind of a point of contention in this beware. Yes, you're getting refunded for it, Stolf, that's great! You should. In the future though definitely make it more clear though as it can lead to confusion and you ultimately being unhappy.

With that said, hopefully you're not in this situation again.

[eli-daggertooth.livejournal.com]

As long as you have already acknowledged the other issues and faults you've made, then I don't see a problem in moving on to the other issues. What she has done to you and her other clients are worse than improper wording.

In my opinion, as I watched Rach in the other AB of her, most of this happening is on her. Her unprofessional attitude towards you and the OP of the last AB, and her refusal to actually refund people. She refunded the OP before she refunded you(and apparently she has a refund waiting list, so her list means nothing, or is non-existent).

Her backlog is terrible and the fact that she spent money she didn't technically own before finishing the work is terrible. Now she blames her clients for it rather than herself(Hence the wait list).

I also agree that she is underpricing her art(I tend to do the same.. I'm terrible with pricing), and I think maybe she bit off more than she could chew. I hope she pays you back, and its sad that the only way to get her to do so is to make an AB about her. I don't think she learned much at all from the other AB unfortunately.

[teekchan.livejournal.com]

I was asking because I cannot open your images. I unwatched this user ages ago once I realized they were indeed taking commissions and not putting out. Do not be rude with me, as I have not been rude with you, please.

I was giving advice for any future artists you may commissions. 'Tips' in themselves are not payment for art. I have seen users in AB argue both that tips should, and should not, be refunded.

You MUST get confirmation from an artist is a rush fee is okay. This has nothing to do with if you got the art or not. You should get a full refund for what you paid for and did not receive.

What you should not do is vaguely tip and artist with no confirmation and later claim it is an extra fee you paid for a rush artwork. " I also gave an extra $100 to have my pieces expedited" is claiming the artist accepted, understood and agreed, which the cap (which was text translated to me) did not say.

I am not, in any way, saying the artist is in the right here.


Edit; I feel I have to clarify that this is what comes off as rude. Not trying to start any fights. "Just kind of odd how that the extra $100 seems the be a center point at the moment. Not an artist that has a HUGE backlog, missing deadlines, forcing refunds, and not paying said refunds."

[stolf.livejournal.com]

I am sorry, rudeness was not intended. I am actually concerned that because of this tip that my entire request to get a refund is falsely wanted.

Since the tip thing seems to be the main focus point, I am worried that I just set up an AB post about myself being a horrible commissioner by buying art from those who have deals/bundles and for giving more money to an artist as incentives to get work done (whether that is at normal pace or not).

I am just starting to feel like the AB post was a mistake with that being the center point of all these comments and, ultimately, if the artist in question reading this will see the same thing and thus not worry about this mark against her.

[teekchan.livejournal.com]

People are focusing on the tip because you claimed it was a payment for a rush deadline, which it was not. If you intended it to be such you needed to confirm and clarify with the artist, not tell them it was a tip.

No one is blaming YOU, this AB is well warranted against the artist. You should get your full refund, minus what was done. There is no way you wont, or dont 'deserve' it. The artist didnt do the work, they cannot keep your payment.

[sacch.livejournal.com]

There are plenty of marks against the artist. The thing is they have already been addressed. An outrageous backlog, unprofessional behavior... there's a list.

However, both sides are open to critique when an A_B article is posted. Take our comments as something to learn from, not a personal slight against you.

A_B has actually had bewares posted where the OP turned out to be worse than the article the person was about. While this isn't the case here, it's just something to keep in mind- a mistake was made (in terms of the expedite fee not being 100% clear), and pointed out so you can avoid repeating that mistake.

[eli-daggertooth.livejournal.com]

Don't worry, this wont turn into a beware against you, nothing you did would, they are just giving advice to you, to help you communicate clearly so you don't lose out on money next time if there is ever a refund that is needed. Look at it as advice, rather than them seeing you as a red flag, because you aren't.

Don't regret posting the AB, a lot of us were encouraging you to do so, and we are all actually glad you did(I know I am.), you're fine. Don't hesitate to ask anyone to clarify, because they really are just trying to help.

[wolf-goat.livejournal.com]

I wouldn't take it the wrong way. There's just only so many times people can say "oh my lord that backlog is utterly insane" and shake their heads at the unprofessional behaviour. The last entry has nearly 200 comments I think? So yeah, people are just passing remark on something specific to your post. Take it as advice for the future and not a criticism nor a comment on the validity of the beware.

[adzuki.livejournal.com]

It really bothers me when someone says they buy a commission to 'help' an artist. I am not saying the artist is at all in the right in this situation, but when red flags start popping up and work isn't getting completed, one of the last things to do would be to give the person more money.

It isn't just this situation either. It happens a lot more than it should and it really encourages bad behavior.

I do hope you see your refund in the near future as well as others effected by this artist. The backlog and behavior is unacceptable.

[whoop-zi.livejournal.com]

agreed.
while this artist's behavior is unacceptable, i am very bothered by people who claim they are buying commissions to "help" artists. this is business, not a charity. i dislike being made to feel like i'm being done a favor by having someone purchase my product; it feels a little condescending to me.

these situations are are a good example as to why this needs to be treated as a business transaction, OP. there are some artists that will take advantage of you if they think you want to "help" them more than you want to see a finished product.

either way, that is a huge sum of money and i really, really hope you get your refund soon. blocking someone when the transaction isn't finished is incredibly skeevy and that backlog is insane. :x

[jane vakarian (from livejournal.com)]

Hum...whether its ($100) considered tip or not, if she hasnt done any work, it's gotta be refunded.

[ravensmoon666.livejournal.com]

This ^ Tips are added money for work that has been completed. She hasn't done anywork so she doesn't deserve to keep the tip.

[liptonfa.livejournal.com]

" I found out that she was missing some of the details of the commission and that there was another large(r) commission due for new years as well that was also missed deadline wise."

The other new years piece is still not done, but hey we just have the 6th march, probably she thinks about next new year...

http://abload.de/img/screenshot_2015-03-06muopk.png The Journal
"shortly before or after new year" ok she didn't mentioned if end of 2014 or 2015 so the 6th March sounds fine for end of 2015.

" -A fellow friend and commissioner that has 6 open commissions with Rachverity offered a proposal due to their thinking that Rachverity will ultimately not finish the commissions. This proposal was to have 3 of their commissions done by the end of March 2015 and forfeit the other three, no refunds to be paid out. (Yes, I have permission to reveal this information and themselves, but I am still going to hold and block out their name for integrity purposes)"

6th March and not a single picture of this is done, so she will start it probably in the last week and I bet then it's rushed and she will miss a lot details.

[tyrano-tiggs.livejournal.com]

It's all been said already that the artist backlog is atrocious, her attitude equally so and her work ethic questionable.
But I have to ask as it's baffling me; Why did you buy so many commissions from someone you've never worked with before, hasn't completed the original commission pack and invest so much money into this person? It just seems either naivety on your part that everything would go smoothly or taking advantage of someone undercharging.

Again, not excusing the artist at all but I'd certainly advise dropping so much money on someone you've never worked with before going forward; after a few successful commissions certainly but not off the bat.

[liptonfa.livejournal.com]

He bought already a commission before and had no problems.

"Back in August of 2014, Rachverity put out a journal offering a large art bundle due to need of funds. I had commissioned her once before and had an amazing experience (http://www.furaffinity.net/view/12486045/)."

[stolf.livejournal.com]

I had worked with her before. Highly recommended at the time by 4-6 friends. I was talking to the artist directly. The first bundle, even though no work was done, gave me full confidence in her ability. I purchased the other two bundles within days of each other.

As far as taking advantage, maybe you are right. I usually buy art during artist sales. Seems like a bad practice now.

[celestinaketzia.livejournal.com]

Seeking sales is fine, but it's good to have a general idea of how long certain pieces take. I don't know if you're friends with any artists, but just a glance at 5 up to six character images for $200 would have me doubting anyone's ability to produce the work in any timely manner. The more characters the image has the longer it's going to take. Even a full time artist would take quite some time to produce an image of that size let alone five!

It's good to take a step back before jumping in on a big sale of any kind like that. Not without seriously watching the artist for a while. Giant bundles like the ones you purchased are quick and easy ways to get yourself an artist that is going to burn out.

Given all of the other proof that we have of inconsistent quality, rushing the images, etc. I feel it's really, really good that you backed out. The old adage still applies: "If it's too good to be true..."

Even if she undercharged it's still your money, and I'd hate to see a client going in and getting work that they ultimately may not be satisfied with because the artist is rushing to finish.

[dinogrrl.livejournal.com]

Yeah I'd be very careful when buying commissions during 'sales', unless they are basically premade items. All the times I've seen artists put on 'sales', they are in very stressful situations where, if I were in their shoes, doing art would be the last thing on my mind. Then they get a bunch of people wanting the cheaper prices...add that to the existing stress and this is why 'emergency/sale commissions' tend to fall by the wayside and refunds don't happen.

Not saying there aren't artists out there who actually follow through on emergency commissions. You just have to be careful.

[saniika.livejournal.com]

I agree - its dangerous to make sales. I had been in stressful situations and offered cheaper prices - I figured out very quickly how taxing it was and "cost" more than it helped. When I was in pinch later I made sure to ask for help - pointing out I need money, but with no discounts - I rather offered to draw for any money offered accordingly.

[dinogrrl.livejournal.com]

I rather offered to draw for any money offered accordingly.

I've seen a few artists use this approach and I think it makes much more sense than doing ridiculously discounted prices and being overrun.

[saniika.livejournal.com]

I can see it working to offer discounts when its one time or few occasions things. But if the artist relays a lot on the commissions financially its really not sensible to do that. At most for promotional reasons - small work pictures for few dollars/euros or for cases like when I tried new type/style and wasnt sure how to charge yet for that - making it clear to clients you look for someone to test it out with you.

Its a bad notion - artist being afraid they wont get orders unless they sell for really small prices. Its not an item produced in large quantities and generalized - its unique and original work. :(

But sorry if I branched too much from the original post - I hope its ok.

[itsamellama.livejournal.com]

As an artist who's done 'sales' before for emergencies, I agree. It's really tempting to do it because it DOES entice a lot of people to jump in and buy your work than during 'normal' seasons, but the backlog afterwards... oof.

[tyrano-tiggs.livejournal.com]

Ah I see, I misread that part, my apologies.
I hope you didn't take that as attack on you by the way; it was a genuine curiosity as it just seems an unusual practice in my experience but different strokes.
I can understand jumping on a bargain but like Celestina said underneath, it's always good to be wary and not jump on big bundles without knowing whether the artist is capable of handling them or not.

At the end of the day, no matter how much or little you paid for the product, she owes you for it. That will always be true and I hope you do get your refund in a timely manner and that Rach also learns from this experience too.

[saniika.livejournal.com]

It just seems wrong to me say that is wrong to contact them when asking for refund. I mean - banks call you nonstop, no one sees that as harassing - you owe money, you must own up to that. The artist cannot give you any estimate from what I understood. I am sure anyone would be worried about their money seeing this kind of behavior.

If she is living of FA and commissions, she really doesn't manage that well. By now I am surprised by how amateurish some artist behave - there are so many tutorials and helping advices online nowadays, its hard not to trip on them. :(

Sorry this all happened and I hope you guys can be civil after all.

[mazzy techna (from livejournal.com)]

Just so everyone knows , She is going against her own tos

http://www.furaffinity.net/journal/6420982/

◘ A person may only order one picture per person. So you cannot order multiple pictures from me at a time. This keeps me from getting overworked and I can take on orders from different people

[stolf.livejournal.com]

In Rachverity's defence, that TOS was done after I bought my art.

[mazzy techna (from livejournal.com)]

Alrighty.

mod comment

[celestinaketzia.livejournal.com]

http://www.furaffinity.net/journal/6420982/#cid:44713830

Do not contact her in any way. Please review our rules found on our profile, namely rule 2.

2. Whatever happens in the community, stays within the community. Do not go to the offender's LJ or art site account and harass them, or contact them any other way if the matter under discussion does not regard you personally. THIS COULD GET YOU IMMEDIATELY BANNED!

[crissrudolf.livejournal.com]

having kinda the same problem right now, also getting ignored so i cant even asking to get my money back.
and my post is even not showing up here, i guess it shows to clear how much she ignores customers and payed comissions.

mod comment

[celestinaketzia.livejournal.com]

Howdy,
your post is in the mod queue right now. Keep an eye on your registered email with live journal. You will either receive an approval or rejection. If rejection, it's more than likely because we need fixes or more information. The email will say so.

[stolf.livejournal.com]

I understand fully.

Just in case you didnt notice, Rach has a new 'manager' on her page.

Try contacting them directly.