Beware: Holy-Nova, Pilgrimme

[kamilamutt.livejournal.com]

WHO: Holy-Nova on FA, pilgrimme on dA

WHERE: http://www.furaffinity.net/user/holy-nova

WHAT: Two YCHs (your character here) I got from her on an auction.

WHEN: On november 2014 I won two of Holy-Nova's YCH slots, payment was sent immediately & these were delivered on December 12th, 2014.

EXPLAIN / PROOF: The YCHs I won were a collab between her & other FA user (whom I've had already commissioned in the past & I have nothing but good things to say about them, great service!), but the entire transaction was handled by Holy-Nova.

The finished product was pretty cute & I was happy when I received them, however, there was a mistake with both of the pieces (one of the characters was supposed to have black hair but on the picture it was light grey as the rest of his body, and the second character should have heterochromatic yellow/purple eyes, however, on the picture both were yellow.).

As an artist I realize these mistakes happen so when I asked if the pieces could be corrected & she said yes, plus since the changes were small & very easy to make imo, I was happy & confident waiting for the changes to be done. I also had asked for something anatomically I felt it was off to be edited, but stated that it wasn't necessary. However the artist said she was okay with making the edit. [Screenshot]

Since then, three months have passed without any kind of contact from her. I've sent a few notes & a shout asking for progress, one of these notes was read but not replied to & the rest of my messages have gone unread. [Screenshot]

Her FA account also shows activity during january, when one of my notes hadn't been read, meaning I was/I am being purposely ignored. I was also recently linked to her DA account, Pilgrimme, [proof that it's her] which shows current activity from last 5 days; her journal states she's quitting dA & is not leaving any means to contact her either, although I'm honestly past the point of wanting to chase her around to receive the product I paid for, I think I have been patient enough. [Screenshot]

So, even though I did receive the pieces & they were to my liking, not only I'm not 100% comfortable with having them because very noticeable aspects of my character's designs are wrong, I feel their part of the transaction was never completed because the errors I brought to their attention were promised to be fixed, yet instead I was stuck waiting while being blatantly ignored since last year.

(edited for LJ cut, I hope it works!)

Comments

[teekchan.livejournal.com]

I kind of just skimmed, but " to have black hair but on the picture it was light grey"

Was that an issue of an artist NOT working in pure black/dark colors and they changed it? (As I, and many artists do; lighting blacks to fit better) Or was it just left uncolored/actually colored wrong?

[houndofloki.livejournal.com]

Though I haven't seen seen this picture - it's one thing to not like working in pure black, and to add varying tones and highlights. it's another thing to actually make a character's black hair look grey.

[teekchan.livejournal.com]

Which is why I asked. 'Grey' is just 'lighter black'. I asked for clarification on if it was left uncolored, or just someone not knowing pure black is hard to color. There was a post here about someone asking if editing peoples art was okay because they didnt get that pure black was hard to color.

Edited for poopy internet cutting off my post.

[dragroon.livejournal.com]

If you click her FA link, I'm assuming the customers commission is actually the last commission posted in her gallery, and that the black issue with the white dog/grey dog in the leaves. It does look rather grey if that is the character.

I'm only guessing since there is also a character in that batch with a gold/purple theme but has gold eyes only.

[kamilamutt.livejournal.com]

Ahh no, as I said above, the grey of the hair is exactly the same colour as the rest of the body. The picture in question is http://sta.sh/0vknvfeg8i6

So it was just left uncoloured.

(frozen)

[hopeandhaley.livejournal.com]

This is my first time posting, so I hope I am not breaking any rules with what I am going to write. That commission you bought looks a lot like the autumn series by the artist called "vekke" (http://www.furaffinity.net/user/vekke/). I can't prove it, but when I saw the commission I swear that I remember seeing something in a similar pose with the leaves and tongue, but I could not find the picture I remember in vekke's gallery. http://vekke.tumblr.com/archive/ : Scroll to November 2013 - September 2013 to see the series of commissions. Maybe you should talk to both artists about the similarities?

(frozen)

[sbneko.livejournal.com]

I don't really think it's a cause for concern. The poses themselves are entirely different, it's just a similar theme, which people are likely to do a lot since it isn't really unique.

(frozen)

[kamilamutt.livejournal.com]

Mmh well, I went far down to August 2013 but I didn't see anything too similar, I think it might just be a generic dog pose.

(frozen)

[sbneko.livejournal.com]

I assume they mean this one: http://vekke.tumblr.com/post/67107950313/for-animaru

Where ya, it's a generic themed pose, plus it's old, so I don't think it's an issue at all.

(frozen) mod comment

[celestinaketzia.livejournal.com]

Going to put a stop to this here. It's a very generic pose, and Autumn leaves are done by many people. To call it copied from anyone else is a stretch, and really getting off topic.

[kalika-tybera.livejournal.com]

Those all are very quick/easy edits, it would have been in the artist's best interest to just get them done and move along with a happy customer. I don't understand not replying to or reading communication, you can't just ignore a problem and make it magically go away. Fixing those things would have been much quicker.

[kamilamutt.livejournal.com]

Yeah, I don't understand either. It's disappointing because the images were basically complete & I was happy with them so far, but they ignoring a customer just ruins it.