Beware : Naomy

[crimsontigon.livejournal.com]

Who: Naomy

Where: http://www.furaffinity.net/user/naomy/

Issue: Commissioned SFW Friend pose with a friends character for a gift, Received Mature Couples Pose.

Further explaination:
I got a commission from Naomy on the 6th May. The commission cost $15 as it was a two person piece, which was a gift for my friend. I requested the image to be a SFW friend pose. I paid them the same day and waited 5 days before receiving the commission (They tend not to do w.i.p.)

What i received is completely wrong and unusable, the characters are in a NSFW pose with all the bits showing. Both me and my friend were unimpressed with this and requested that she change it, but all she did was remove the bits leaving the pose untouched and mature in nature. Now i understand that she DID do the work, but the mistake was on her part, and i know she read the comment for it to be SFW because in her excuse she commented a quote that was DIRECTLY after the statement stating that was her idea of "sassy and cutesy" friendship.

Since then i have requested a refund as it was a mistake on their part and they refuse to change the image, and my friend noted them requesting them to take the image down as her mate would not take kindly to the image. She has declined to refund and the image is still up with over 300 veiws. This only annoys me as she posted a bunch of commissions today, some of them being SFW friend poses....

I suggested maybe she could re-do the commission or something else to make up for the money, instead of refunding as she declined as the effort was put into it which is fair enough. However neither i nor my friend are comfortable with the image she put up and i'd not like to feel like i wasted money on art that makes me cring and feel shamed by the trouble it's caused my friend every time i see it. It was meant to be a gift, not an issue that my friend, who has a boyfriend, dislikes and doesn't aprove of the position her characters in with mine.

She has read the message reguarding the comprise suggestion and has stopped all communitcation since, the image remains up even though both of us has requested it be taken down.

Evidence:
Commission Notes = http://gyazo.com/109c9a5f9ebba3858b44c687a264518e
Payment = http://gyazo.com/e45f08d4a86047d3495c837cf621c75e
NSFW Image (with Fix she was willing to do) = http://www.furaffinity.net/view/16520924/
Changes Request = http://gyazo.com/f3afaa096a87d7cc8a42762f5c2c79a6 (Hyota not Yuna, whoops)
Refund Request = http://gyazo.com/23f0ab4c701f764703cf27766faaa911

Clearly, according to the last gyazo, She has refused to do anything about the hiccup she made with my commission, so i have Decided to Post this AB, not to say she's bad at what she does, but if you are looking for sfw, i'd suggest looking else where. especially if its with another character. She has done SFW before, and she probably still will, but i refuse to take the risk again as she does so much NSFW its easy to mess up commissions and then refuses to fix the mistake made on her part.

Hope this helps anyone, even if it justs encourages you to put more detail into what you want, but i like peoples creativity on my art, little bit of artist freedom, as long as it follows the very limited requests i ask for atleast.

Edit: Naomy has currently commented on the picture itself, showing a print screen of the comments my friends posted asking her to remove the image, further proof she HAS seen the requests and finds it amusing that we cant do anything to have it removed. Print screen has been made incase she hides comments~

Edit: Fa Staff are looking into things to have the image removed. (Removed 2nd June)

Edit: Paypal ended my claim on the 26th May, Decided in my favor and i will be receiving a full Refund. (received 26th May)

Comments

[zackfig.livejournal.com]

Artist has a point in not giving you a refund, work was performed -- that said, artist is wrong in NOT doing fixes.

[celestinaketzia.livejournal.com]

IDK, in cases like this where the work given wasn't even what the client asked for they're entitled to a refund if the artist isn't willing to redo the image. We can insert any other analogy where services are rendered incorrectly, and you'd probably still want a refund.

If you paid someone to build you a deck, but they built you a gazebo. A hair stylist lopped off all your hair when you just wanted a trim, etc.

[zackfig.livejournal.com]

Ok. point there.

[sableantelope.livejournal.com]

Naw, the artist doesn't have a point at all. You're way off the mark there.
Doesn't matter if they performed work if the end result is unusable by the client because of the fault of the seller.
If I contracted you for a peanut-free cucumber sandwich and you made me the best goddamn PB& the world as ever seen, even if you spent twice the usual time to make it, shelled out for the best ingredients. It doesn't matter. It's an unusable product for me. I don't have to take a loss because you screwed up.

The artist needs to refund or redraw and deal with the fact that the cost of the mistake is their loss. If just removing the bits still leaves an unusable piece to buyer that's not a fair compromise. (because a piece can look sexual even without a giant penis/visible boobies)

Client wanted a clean piece, they got porn that's 1000000000000000% not okay. In fact even the client opening the picture expecting clean and seeing porn is an issue which can have real repercussions(especially if the buyer was underage, that's not the case here but it could have been in the market climate of FA). The artist screwed the pooch(so to speak *L*) on this one. No excuse for not redoing or a refund(and OP said they were okay with a redraw) from the artist.

[zackfig.livejournal.com]

Ok. point there.

[yuki-fox-demon.livejournal.com]

This is rather disappointing, as I followed her recently and I love her art. I wonder if some people just don't understand that having something that represents a part of yourself in a compromising position with someone else that you don't have feelings for is insanely uncomfortable...

[tyrano-tiggs.livejournal.com]

There is nothing remotely sassy/cutesy about that pose. It's straight up standard Yuri-posing.
I'd give the artist the ultimatum that they either refund or redraw; you paid for a product that you didn't receive. If I order a pizza and they deliver Chinese food, yeah they've still delivered food but it's not my bloody order so I either get my money back or the right order. Same deal here!

[llryoill.livejournal.com]

she asked for a refund she asked for a change right after she did the artist changed her TOS to "i don't do changes once completed but she doesn't do W.I.P so crimson didn't know till the tits was out so to speak and the artist refuses to even remove the image which was all crimson wanted at the end of the day i found it revolting as did my husband we both requested the image be taken down and she read our notes and didn't even bother to reply merely said our request was us attacking her :/

[yuki-fox-demon.livejournal.com]

To be honest, it may take a bit of time, but if OP would contact FA, they may do something about getting it taken down, since it's obviously very uncomfortable for the commissioner and you (the person it was commissioned FOR) and not what was originally agreed upon. Not everyone is comfortable with their sonas being drawn in adult work, and she really needs to understand that. It's within the window of filing a chargeback if OP wants to go that route, but I dunno if that's a good course of action or not (since I don't really have a lot of experience with commissions ^^;)

[llryoill.livejournal.com]

we have both posted to Fa with no response as of yet and a charge back in progress since she continuously refuses to do absolutely anything about her mistake

[yuki-fox-demon.livejournal.com]

I certainly hope they help you out!

[kazeno-taka.livejournal.com]

She needs to either refund you or redo the piece. As others have said here, it doesn't matter if she did the work - she did it completely opposite of what you clearly asked for, therefore she delivered an unacceptable product.

It's particularly alarming that she won't take it down, despite it being an image that's upsetting to you, your friend, and significant other. "Accidental porn" is something I don't think I ever thought I'd see, and I have no idea how she thinks this image is remotely SFW. 'Cutesy and sassy' does not mean porn, and that is porn.

Her attitude that this is somehow not her responsibility is also quite off-putting. She made the mistake, she should fix it, and I don't care how many favs she's received on the piece - it needs to come down.

[exo-formicidae.livejournal.com]

That is definitively a no bueno. She needs to re-do or refund as you clearly didn't get what you paid for. And take down the nsfw image. I have trouble comprehending why she doesn't want to though. I mean I can understand that she wants to show of her work - but If she would recolour the characters to her own she could still keep it up.

Also just a side note, I checked by earlier and then there was only one comment on the image from 2 weeks ago - and it seems to have been filled with comments now after this went up. I understand your frustration OP and her friend&mate. I really do - but the public passive aggressiveness does neither side any good.

[yuki-fox-demon.livejournal.com]

Oh dear...I agree about the passive aggressive comments.

[liptonfa.livejournal.com]

It's also against the rules from AB to post there and since the people obviously coming from AB yeah.

[spartanwerewolf.livejournal.com]

It's an unlocked post that anyone can see. It might not necessarily be A_B members doing it.

[celestinaketzia.livejournal.com]

We've confirmed who they were.

[spartanwerewolf.livejournal.com]

A+ job, Ms Reigns.

[wuvvumsoc.livejournal.com]

I want to sarcastically say me and my friends do this all the time (we don't, this is really not normal for a platonic relationship). But anyways it really peeves me when someone asks for SFW and gets blatantly NSFW, or borderline suggestive work. Ew.

[liptonfa.livejournal.com]

I hope you get your fixes or a refund.

I have done kinda often business with her but when something was off and needed a fix it was fixes after 1-2 days.
Her english isn't really good though, a friend of me got a commission and said wing it... in the end he had wings ^.^

[wuvvumsoc.livejournal.com]

I am not the OP, but I've been a bystander seeing this happen on a few bewares and it really skeeves me out when it happens.

Thanks~

[crimsontigon.livejournal.com]

Thanks for the Warning about the comments, but to be fair i wanted to post them the week after she stopped responding to me to hopefully get her to see i'm serious, and she already thinks we're "attacking" her according to the claim on paypal from the notes above. It's not helping my already high stress levels, So far its been 10 days and fa's just derping in a corner when we want it down asap. it now has 670 views and i just wanna sit in a corner and hide (/.\)

and i'm sorry that i made her change her rules then~ Hopefully she will still be willing to make tiny changes~

[kazeno-taka.livejournal.com]

I wonder if she doesn't know what SFW means (having a poor grasp on English) and simply glossed over the word assuming it had nothing to do with the 'rating' of the piece. Maybe she assumed the customer wanted a porny friendship piece because she doesn't know what SFW means.

Not trying to excuse what she did, just trying to figure out why she blatantly ignored a very clear request not to draw the friends in an explicit pose.

[liptonfa.livejournal.com]

Could be possible but I don't really know, I try to be simple as possible mostly. Wing it = Artistic freedom , rating = General, Mature and Adult and stuff.
For artists who doesn't speak english well (me neither) I mostly use a Hentai picture or so as reference for a similar pose I want.

[chaossal.livejournal.com]

You should do a chargeback. You paid for a product that you did not get, does not matter if they did work as it was not what you commissioned them to draw. If I order a pizza and get a cake I will either be getting my original order or a full refund. As they do not want to give you what you paid for then you are entitled to get your money back. Chargeback time.

mod comment

[celestinaketzia.livejournal.com]

Members, absolutely do not comment on the featured person's submission. OP if those are your friends, I suggest you alert them to our rules immediately.

Edit: It appears they're the same person spamming with two different accounts, and also claim to be your friend. OP, this is unacceptable.

Re: mod comment

[crimsontigon.livejournal.com]

I have informed them of your comment and would like to say i did not put them up to this, their character and significant other are involved in this abab as their characters being used without permission. I can tell you now its not one user using multiple accounts though.

Re: mod comment

[celestinaketzia.livejournal.com]

While you may not have put them up to it, the onus is on them to review our rules and why we have them. Livejournal takes reports of harassment very seriously, and when people do this they have the potential to put this community in hot water. This is part of the reason why we take harassment very seriously.

Lastly, I was refering to Addicus/ Damaokai, whom admit they're the same person the profile pages.

Re: mod comment

[crimsontigon.livejournal.com]

My apologises, i was unaware of his atlernate account. I will ask he removes both comments then as im sure their comments were not intentionally trying to hurt this site but rather speed up the process of having the image removed.

Re: mod comment

[liptonfa.livejournal.com]

I think this should be marked as resolved?

Re: mod comment

[celestinaketzia.livejournal.com]

Thanks for notifying us. When people edit posts it doesn't email us, but comments are emailed to all mods.

[teekchan.livejournal.com]

This isnt the first time I've heard horror stories about this artist. They really should redo your image.

I know they have in the past. A few people I know bought from them, and had them get their gender wrong, or rating, and they got the images fixed.
I have no idea why they're being so unprofessional with you.

[liptonfa.livejournal.com]

Yeah as said above I have like 20 pictures or so from her and when something was wrong I just asked nicely in a note for a fix and she fixed it in like 1-3 days.

[spartanwerewolf.livejournal.com]

Okay, but your experience with the artist =/= everyone's experience, and as such, are kind of irrelevant here.

[liptonfa.livejournal.com]

Do you mean irrelevant like your comment?

I've done business with her and didn't had bad experience so I'm allowed to say that =)

[spartanwerewolf.livejournal.com]

Ultimately, all of our comments here are irrelevant, what's your point?

No one said you're not allowed to say it, it just has nothing whatsoever to do with other people discussing bad experiences. I'm sure there are people that have had good experiences with every single artist ever beware'd here, that doesn't mean they all need to come pontificate about them. Good experiences do not negate bad experiences.

[yuki-fox-demon.livejournal.com]

I don't think she was negating OP's bad experience just because she had a good one; she was just sharing her personal experience with Naomy, which is perfectly fine and usually encouraged, to get different perspectives of what might have happened.

I am with others in wondering if, originally, her language barrier confused her with the SFW aspect, but further discussion made it pretty clear what OP meant so she can't really use that excuse anymore.

[celestinaketzia.livejournal.com]

This is a bit different though. She did "fix" the image by removing the NSFW elements (so she does understand sfw/nsfw). This requires a whole new redraw or a refund, which she is unwilling to do.

[pinstripedtiger.livejournal.com]

Ugh, this gives me a queasy feeling. At the absolute very least, they should take down the picture. While it's true it's their right as the artist to keep it up, it's just super bad form. Keeping up a nonconsensually erotic image of two people's personal characters is super skeevy.

I also think it's skeevy they won't redo or refund the commission especially since it's a smaller commission. It's a fairly small cost to eat, especially for such a blunder. :s

[celestinaketzia.livejournal.com]

I would contest the TT to a higher admin, because there is a rule that states you have the right to request an image come down if you're not comfortable with it.

[crimsontigon.livejournal.com]

I send a Note sent to Dragoneer Today, and the response was to just wait for the ticket to be seen to~

[celestinaketzia.livejournal.com]

Ah yes, Dragoneer responded to me too that he'd investigate it. Hopefully things turn out good, as this is pretty much what the spirit of the "character theft" rule is for.

[crazy-sharklady.livejournal.com]

I find it alarming that she's aware of your requests for removal and she's blatantly ignoring them.
If the customer isn't happy with their image, the artist needs to make it right or refund, it's as simple as that. (Within reason, of course, and yours is perfectly within reason)

[tyrano-tiggs.livejournal.com]

Just saw your update and I'm glad PayPal decided in your favour!
Now if she could just change the colours on the characters slightly so they don't resemble yours now or remove the image altogetber

[crimsontigon.livejournal.com]

Thanks Cx i'm so glad too ~snuggles paypal~ saving grace right there xD

And i don't think she will, she seems quite smug at the fact we cant get it down, but FA staff said they was gonna ask her about it today so hopefully they will see she has no purpose for it being up and it will be removed~

[lackoflollies.livejournal.com]

Thank goodness paypal sided with you, because that is absolutely disgusting behavior from that artist.

[exo-formicidae.livejournal.com]

Glad the image got taken down relatively fast :) (According to FA standards at least)

mod comment

[celestinaketzia.livejournal.com]

Hello OP!

Do you consider this beware resolved?