Beware: Frindle (Resolved)

[rexxiecat.livejournal.com]

WHO: FA: Frindle: , Twitter: @FrindlesArt

WHERE: https://www.furaffinity.net/user/frindle/

WHAT: Hypnosis Icon

WHEN: Commissioned back in March 2015

PROOF: Click Here

EXPLAIN: Commissioned Frindle back in March of this year for one hypnosis icon when they opened for them via a journal they posted. After about 2 weeks of waiting I sent a note asking about the status. The message was never responded to.
After that I waited quite a while (3 months). I saw that Frindle had a large commission queue so I was patient, but I did not see my name on their queue so I sent them another message asking about it.
Proof of message and response

I was satisfied with the response so I waited again. This time for another month. I checked a few times on their queue and saw that my name was never put there like Frindle said they would do. So I messaged them again.
Convo Part 1
Convo Part 2

In convo part 1 you can see Frindle asking me again if I ordered via Google Docs. They've asked me this question before. In convo 2 Frindle says they will reimburse me fully and have my icon done by the end of that week. (Which never happened)

I sent Frindle a message 2 days ago asking if they were going to ever reimburse me, and they responded by telling me that they "couldn't afford to reimburse me"
Proof

Its way too late to file a Paypal dispute on this matter so there's really nothing I can do.
So I'm now screwed out of $21 and an icon. Do NOT ever commission Frindle!

A refund was issued - 7/23/15 @ 6:28 pm
Proof of refund

Comments

[mazz.livejournal.com]

This seems to be a cycle with them sometimes. They're blacklisted in my conbadgeexchange group on FA/Weasyl right now as well for not turning in their badge for when they joined in June. :C

[celestinaketzia.livejournal.com]

They just blatantly charged you Paypal fees right in the description of payment... where Paypal can see it.

Like...

why?

Also Paypal's dispute policy is 180 days. You -may- be able to do one, but March - July is the tail end of the 180 days.

[dodger-greywing.livejournal.com]

Okay I was wondering if I misread that "Proof" link. They outright charge for PP fees and are super obvious about it. I assumed at this point everyone knew that was a terrible idea.

[sassmaster (from livejournal.com)]

I don't see how wanting to make the full amount for my already low prices is unreasonable or a bad idea.

[celestinaketzia.livejournal.com]

Because it's blatantly against Paypal's ToS. You either insert the fees into your operation costs, or run a business properly and deduct it come tax time.

[traceymordeaux.livejournal.com]

In the last proof you've given she does say that she will reimburse you when she works up enough money again, honestly she seems to be quite honest but simply overworked which is very common in the fandom. I understand that it's irritating to have to wait but it's not like she has run off with the money, she seems sincere in that she's going to give your money back. But in your own wording you make it sound like you won't ever get your money back and that she has said so.

[signy.livejournal.com]

In the first proof, Frindle said they would add OPs name to the worklist. They did not, even after being reminded a second time.

In the second proof, Frindle said they would either complete the work within a week, or refund the OP's payment. They did not follow through with either.

I wouldn't consider that honest, sincere or any kind of show of good faith. If the artist is overworked, it is their responsibility to change their workload - not the commissioner's. If I were in the OP's shoes, I would also think that there was a possibility of being stiffed.

[sassmaster (from livejournal.com)]

Although I'm sure you don't want to hear my justification, here's a bit of clarity:

I have a very poor short term memory and I receive at least 10 notes a day. This is why Rex was not added, however when he messaged me again about his icon I profusely apologized and offered a refund as soon as I could get the funds to do so. I'm an adult, I live on my own, and the sole source of income is art.
He waited merely two days after the correspondence and decided he was "screwed" out of 21.00 that I have every intention of issuing back to him.

My intentions ARE honest, and I am overworked. There is no need to berate me for something I try my best to reconcile.

[sassmaster (from livejournal.com)]

Hello, this is Frindle here.
While I understand you are unsatisfied with your commission (enough so that you have posted this on AB,)
I don't believe this needed to be escalated to such a level.

In our last correspondence, which was merely days ago, I told you that I would refund your money in full when I actually have the money to refund you.
Art is my sole source of income. As such, due to working on my backlog, I have not had a chance to make the money back to refund you.

I would have appreciated if you contacted me first before hopping straight to AB. I was never unreasonable and I never denied you your refund.


I'm actually flabbergasted that you think you were "screwed" out of 21 dollars. How did you garner that assumption from my message? I said I couldn't afford to reimburse you at that very moment because I have $3.00 in my PayPal.
There is absolutely no reason to be so hostile when I have been nothing but prompt at every opportunity.

I don't mean to sound blunt, but you are being rather childish.

You will receive your money as soon as I can afford to send it back.

mod comment

[celestinaketzia.livejournal.com]

You are welcomed to come and speak in here, however do not name call. ("childish") Please familiarize yourself with our rules.

Re: mod comment

[sassmaster (from livejournal.com)]

Sincerest apologies. I'm a bit flustered and I should not have taken my aggression out on the commissioner, who is understandably upset.

[lackoflollies.livejournal.com]

He had every right to post here, and your response only proves that.

Because you can't afford to refund him, at this moment he -is- screwed out of his money, time, and the service he paid you to do.

To avoid this in the future don't spend money you haven't earned yet.

[sassmaster (from livejournal.com)]

I'm not saying he didn't have a right to post here, I just wish he had been a bit more patient is all.

But no, he's not screwed out of his money. Being screwed out of money implies he'll never see it again.

Apologies, but bills and rent don't wait for my carpal tunnel to heal to a level where I can actually draw for people again.

[laughsatthunder.livejournal.com]

Artist's response... Ouch.

[laughsatthunder.livejournal.com]

https://www.furaffinity.net/journal/6904101/

It appears OP isn't the only one. :c
(Edit: Wanted a cute little icon)

[sassmaster (from livejournal.com)]

Pardon me?

mod comment

[celestinaketzia.livejournal.com]

This has been screened as per community rules. We do not allow real names and email addresses to be visible.

However, screened comments are visible the moderators and the original poster. Once the OP has confirmed they've been refunded we will mark this as resolved.

Re: mod comment

[rexxiecat.livejournal.com]

Same thing for the link down here please? :)

[rexxiecat.livejournal.com]

Money has been refunded in full. Entry has now been updated.

mod comment

[celestinaketzia.livejournal.com]

Went ahead and marked it as resolved for you!

Re: mod comment

[rexxiecat.livejournal.com]

Thank you! :)

[n.livejournal.com]

I'm surprised they resolved this for you so quickly.
I saw them string someone around for TWO YEARS to get a refund out of them.

[sassmaster (from livejournal.com)]

I don't recall this.

[n.livejournal.com]

The link has been posted in the more recent post about your behavior.