Beware - Honesty. /H0nesty

[blutfuss.livejournal.com]

WHO: honesty. (FA), h0nesty(DA)

WHERE: http://www.furaffinity.net/user/honesty./

WHAT: I bought a Huion tablet from them, never recieved it. After two months I requested a refund.

WHEN: Paid Feb. 11, 2016, have not recieved tablet or refund.

PROOF: Post about selling the tablet (Cap) ,   Notes between us 1 2

EXPLAIN: A buddy linked me to the post about the tablet, I thought it was a great deal and jumped on it. Things seemed to be going well at first, I paid and she said the would mail it out the next day.
A little over a week goes by and I hadn't heard anything, so I asked if it had been sent yet. She stated that it hadn't because some things had come up. She said that she would send it out asap, and I was cool with it.
Another week goes by without hearing anything, and I asked for a refund as some urgent stuff came up in my own life (emergency vet bills). She replied saying that she had sent it out that morning.
I didn't hear anything about it for two weeks so I shot her another note, and she seemed surprised that it hadn't gotten here. At this point I had my doubt that it had been sent at all. 10 days go by with no contact so I noted her again, and she told me it had been sent back to her address for some reason. She offered a two part refund, which I was going to accept but I still really wanted the tablet.  I thought that maybe it was just being sent out with insufficent postage, so I offered to pay for priority shipping, and she was supposed to get back to me with the cost. I didn't hear anything for a week and at that point I gave up on reciveng the tablet from her.

I sent a note letting her know I had ordered a tablet from elsewhere and requested a refund. She said she would try to resell  the tablet to refund me and that has been the last I have contacted her.

I was mildy annoyed at the vague response, but I was going to give it until friday before I contacted her again, since she had said that is when her parents get paid. However, I noticed she had posted this a couple days after I had requested the refund, which pushed me into making this post. It honesty feels like she is going to drag her feet on refunding me, and I am worried I may never get one. I also have no confidence in someone recieving the tablet if she does manage to resell it. I have been considering doing a chargeback through paypal, although I'd rather not have it come to that.

***update***   - This has been resolved, last night (4/20) Honesty. sent me the full amout of the refund.

Comments

[kattotang.livejournal.com]

I just want to point out that unless the tablet is under 13 ounces and within a certain size limit (which would qualify it for first-class mail), priority mail is probably the default option for shipping, because I think USPS just sort of phased out "standard" shipping? They no longer list it on their website, anyway. Even if they didn't, whenever I shipped things in the past priority was usually the same price (or cheaper if buying postage online) than standard, so you really shouldn't have to pay more for it, plus she should've factored in shipping costs when she sold it to you. Especially since priority automatically comes with tracking and can have insurance included for free for items worth up to $50... So if she really did ship it before, she should've provided you with a tracking number, and seeing the lack of that makes me think she never sent it in the first place. It's also a huge red flag that she says she has to resell the tablet to refund you (she should never have spent the money before the tablet was safely in your hands!) or how she said before that she'd have to wait for her dad's payday to ship (since like I said, she should've factored shipping costs into the price to begin with).

If I were you, I'd give her an ultimatum of refunding you by a certain date, and if she doesn't follow through with your deadline, just do the chargeback.

[bearprince.livejournal.com]

Seconding this, I happened to just drop by the post office today and every package I mailed out automatically came with tracking, even the ones that were sent first class and not priority. the only things I've shipped that haven't really come with tracking numbers are really cheap flat cardboard shipping envelopes, which, as the name would suggest, need to be paper flat.

sooooo yeah. definitely don't think they sent it. if they don't respond to this AB I'd definitely do a chargeback.

[bornesb.livejournal.com]

I agree with you on the advice, but I want to point out that standard shipping (also called parcel post) is still a thing. You just have to ask for it.

[kattotang.livejournal.com]

Ah, I see. I wondered if that was the case. Of course, like I said in my post, standard and priority always seemed to be around the same price when I used to regularly ship things, so really, you'd think someone would automatically go for priority shipping (since it comes with tracking and insurance and all). The artist doesn't seem to have even the slightest experience with shipping physical items though, which will definitely come back to bite them in the ass later even if they do actually ship something out to someone.

[wuvvumsoc.livejournal.com]

Honestly I'd go for the chargeback. I understand it's sometimes the last resort you want to do, but this person seems really dodgy about the whole thing and might be counting on you not doing a chargeback.

If you did a chargeback and the tablet arrives to you in the mail in the meantime then you can just pay them again.

[jebboy.livejournal.com]

You aren't the first to make an AB on them.
http://artists-beware.livejournal.com/880870.html
Is commission related but also about them. Considering that person had to leave a shout to get honsety's attention I'd charge back myself. You can always send back the tablet and you did tell them that you were getting a new one from a different place already.

[blutfuss.livejournal.com]

Yeah, I wish I had seen this before I paid her.

[jebboy.livejournal.com]

At least you still have time to get your money back though,that's always good news.

[noxatrum.livejournal.com]

I'm the person who posted the other beware. I would definitely suggest a chargeback.

I was waaaaay outside the time period to get one and couldn't go that route. I was offered a refund, but was told it would be in increments and would take a while, which irked me because I saw them constantly putting up things to buy things [stuff on amazon, spotify premium, fast food, etc.] and yet it would take 'a while' for me to get $36.

What I ended up doing is suggesting that they do one single piece instead of the other, but to even get a response to my multiple notes I did have to leave a shout, and I was told not to do that and to note them - only, noting rarely got me responses. I'd tried that route repeatedly. Only dragging it out in public by leaving a shout resulted in a response.

I still haven't gotten what I paid for either, even though it's been quite some time since that agreement. Tbh, I'm not entirely sure if I AM going to get the art I paid for. I would definitely recommend just filing a chargeback, based on my own experiences.

[kattotang.livejournal.com]

I thought I recognized her name...that explains it.

[jebboy.livejournal.com]

Yep. I think the difference that keeps the first A_B from showing up if you look for her is the first has a tag that includes an old account name vs the tag on here has two versions of honesty.

[celestinaketzia.livejournal.com]

Oh whoops. Let me see about merging these tags.

[likeshine.livejournal.com]

Chargeback before it's too late!

[spartanwerewolf.livejournal.com]

:/ Doesn't sound like they ever had any intention of sending it, tbh. How the fuck you forget to put the city, state and zip on a parcel, like... it takes effort to fuck that up.

I've never had something come back even one, let alone twice, and pretty much everything bigger than a letter or a badge comes with tracking by default, so I'm skeptical.

Anyway, do the chargeback. Never trust a flake to refund something before your paypal window closes!

[sbneko.livejournal.com]

Where does it say she forgot the address details? I only read that she said it got returned for some reason.

[blutfuss.livejournal.com]

In the last note in this cap (http://imgur.com/5DnCzLx)

[sbneko.livejournal.com]

Oh! I totally missed the "notes between us" section, my bad, sorry about that. I was quite confused.

[blutfuss.livejournal.com]

I forgot the city, state, and zip on the first thing I ever mailed because I got caught up in drawing on the packaging. I felt so dumb lol, so I could somewhat see that happening.

[kattotang.livejournal.com]

Y'know, if you paid through Paypal, she shouldn't even need your address--Paypal should have it. And if she had a printer, she could buy postage through Paypal, using the payment you sent, and print it out to simply tape it onto the box.

Since she has other stuff posted for sale on her account, this is stuff she really should know. It doesn't make sense to sell physical items regularly without brushing up on the basics of the postal services available.

[sbneko.livejournal.com]

Majority of my commissioners tell me not to use that address on paypal if I'm shipping something. It's not a good idea to use that one and not ask the commissioner first, it's rarely accurate. At least in my experience.

[celestinaketzia.livejournal.com]

Be careful with that. I've been told explicitly by a Paypal rep that if a package doesn't show as delivered to the registered paypal address for that transaction you will lose any chargeback.

[sbneko.livejournal.com]

But there's not much I can do about that if that address is incorrect.

Although personally, I've never had an issue happen. I do realize they can happen, but taking one loss isn't too big a thing compared to sending it off to the wrong address every time because I didn't ask the commissioner first. Once it gets back to me I'd have to send it with another address different from the paypal one anyways.

Sadly it doesn't seem like there's any winning in that situation.

[celestinaketzia.livejournal.com]

Without having to chastise myself for veering a thread off course I've seen plenty of merchants who have it firmly in their terms that they will not ship to anything but the registered address on the paypal account. With that said, these are high volume merchants I've dealt with on ebay, so I can only imagine the amount of fraud they encounter.

[sbneko.livejournal.com]

I dunno, I don't think it's really off topic since it relates to the post and may be good information for any future shipping. It's also a good reminder for commissioners reading that they're address -should- be up to date on their paypal as they don't think to do it.

But yes, I think cases like that are different. Shipping things just once in a while when you're primarily a digital artist, I wouldn't want to ship to the wrong address on paypal.

[mistresswolf.livejournal.com]

A while back PayPal had like ... 7 addresses listed for me. Some I never put in that were incorrect variants of my real address, or some sort of Frankenaddress from my current and past addresses. For some reason I couldn't get them deleted on my own so I called PayPal and had to ask them t delete all but the one correct one.

[kattotang.livejournal.com]

Honestly, I can't really see a reason for someone's address to be incorrect on Paypal, because you can easily change the main address, and even add multiple addresses to Paypal which you can select when sending payment for physical goods. I've done it multiple times, and even have my best friend's and my mom's addresses in my Paypal so I can buy gifts for them and still use Paypal.

Plus, like Celestinaketzia said, Paypal protections don't extend to you if you if you ship to a different address than what's provided and verified--which is why a lot of people who sell through eBay won't ship internationally, because those addresses can't be verified, thus there's no seller protection. It's also why a lot of online shops won't put orders through if the address on Paypal doesn't match the shipping/billing address a person has provided on their account. It's also more convenient to have the correct address on Paypal, since if you buy and print shipping directly through Paypal, it automatically changes the order status to "Shipped" and emails the buyer to let them know (and also provides them with their tracking number).

Maybe it's because your clients only use their Paypal to buy art that they just leave the incorrect address, but personally, I doubt I'll have a problem. The only time I ship anything is when I sell merchandise on a collectors' community, where everyone seems to know how Paypal works, so unless someone tells me the address is incorrect, I default to the Paypal address. I've shipped out quite a lot of things in the past this way without incident. So I've definitely had different experiences. But I do appreciate the concern! Really I think it's good to discuss, to an extent, since a lot of people don't seem to be familiar with shipping and how Paypal handles physical items.

[sbneko.livejournal.com]

I wasn't saying it would be a problem for you. It was a response to you saying she shouldn't have needed to ask for the address, she is mostly a digital artist only, so she's not making it a habit to ship things all the time. In those cases, the address is often incorrect, since as you said, those commissioners are usually buying digital art more then anything.

I'm just giving my own experience. I would never default to the paypal address as more often then not the client gives me a different address then that. But I don't ship things on a regular basis either.

[kattotang.livejournal.com]

Ohhh. Yeah see, I was more of the mind that she should be educating herself on this stuff because she had multiple things on her page listed for sale, and she didn't say "Is your address different from what's listed?" but instead said "I need your address." Just her choice of language (and the fact that she didn't seem to factor in the cost of shipping to begin with) made me think she's just really inexperienced with it and at the same time not bothering to actually learn how to go about it.

[mistresswolf.livejournal.com]

"I can't really see a reason for someone's address to be incorrect on Paypal, because you can easily change the main address, and even add multiple addresses to Paypal which you can select when sending payment for physical goods."

I actually had like 6 incorrect ones show up when I was at a payment screen (like when buying something from eBay or other online store) that I never entered. When I'd go to the area to add/erase addresses, they didn't show up there. I had to phone PayPal and ask them to delete the extra ones.

[kattotang.livejournal.com]

That's a bizarre blip in the system! I think my point still stands though, because I wasn't trying to say an address would never be incorrect, but rather, that the majority of people should not let it stay that way. Like you called Paypal to get it fixed...which is what I'd expect people to do in that scenario (I mean, Paypal connects to banks and is used to exchange money, so I couldn't imagine seeing a major bug like that and just going "Oh well, gonna send this payment anyway"). But I think most people aren't having bugs, they're just continually forgetting to change the information or something.

[wyla.livejournal.com]

Mine has that too and it's so annoying. It's leftover data from when you've input a different address elsewhere (such as ebay) when paying via paypal apparently. As it's not an address that you've listed *in* paypal it's not there to remove. From what I've read you can contact paypal and have them manually clear it out but I haven't tried that yet. x__x


As for incorrect paypal addresses: I'm a British expat living in the USA now. I literally can not change my default address from this format: "xxx court, xxxx city, Texas, United Kingdom." :D There is no possible way for me to change listed Paypal addresses to the USA country setting so I have to be careful and manually enter a proper address each time. orz Once I finally get a US bank account I'll just have to make a whole new Paypal haha.

[mistresswolf.livejournal.com]

Yeah, just give them a call (like I did) and explain the situation. The lady I talked to fixed it all up in a minute or two. :D

[blutfuss.livejournal.com]

I accidentally didn't include it with the payment I sent her, I automatically picked no address needed, since most things I buy with paypal don't require one.

[chaossal.livejournal.com]

Give a deadline for a refund, if it is not met do a chargeback. You have not given them a loan to be paid back later, you paid for a item, they did not give you the item, so you are entitled to your money back immediately.

[mazz.livejournal.com]

At this point I'd not even bother with a deadline, there's only so much time before you can't file a chargeback and this person has made it clear they're not going to bother to pay the money back.

Filing a chargeback for item not received is the best course of action right now and what the seller deserves to have happen to them for not bothering to pay someone their money back.

If they didn't outright say they had to resell the tablet to pay the money back I'd give them the benefit of the doubt but.. the fact they spent the money before even doing the simple task of going to the post office shows they don't care enough to pay the OP back.

[enn shaw (from livejournal.com)]

File a chargeback.

[mazz.livejournal.com]

File a chargeback through paypal now, you still have time.

[sacch.livejournal.com]

Seconding everyone else with the chargeback. The sender has proved unreliable so better safe than sorry.

[mortymaxwell.livejournal.com]

I would go ahead and file a complaint with Paypal. She keeps on opening commissions so she can buy things, like a new CD, etc. It seems buying things for herself is more important than paying you back.

http://www.furaffinity.net/journal/7505042/

[fastbreak333.livejournal.com]

The irony of her having the username Honesty is astounding considering how shady her behavior was in trying to send you a simple tablet. She doesn't seem like a responsible person at all. I'd definitely file the chargeback before it's too late.

[kell0x.livejournal.com]

File a chargeback asp, the lack of tracking code really is a huge alarm bell

[kell0x.livejournal.com]

File a chargeback asp, the lack of tracking code really is a huge alarm bell

[blutfuss.livejournal.com]

Last night she sent me the refund, I've edited the post to reflect that.

[kayla-la.livejournal.com]

Good stuff. Marked this as resolved for you~

[oceandezignz.livejournal.com]

Post is being tagged to reflect that.

EDIT: NINJA'D!

[aspen shilo bear (from livejournal.com)]

glad you got it worked out.
but i have to say. their username is ironic