VeniceFox

[bebi-vegeta.livejournal.com]

VeniceFox is a commissioner from FurBid (http://www.furbid.ws/cgi-bin/auction/feedback.pl?usernum=15490&username=VeniceFox), but you also can find her on deviantART (http://venicefox.deviantart.com/)



What exactly happened? She won one of my auctions (sketch commission) on FurBid and didn't replied for about a week. That's why i've took care of evertyhing and sent her an e-mail informing that she had won my auction and asked for details. Again. No answer for about a week. Another e-mail sent (from me) This time she replied asking for a bust instead of a sketch. Okay, i don't mind if she changed her mind. I replied to her asking if she was still interested in commissioning me. No e-mails anymore (from her). After all these troubles i went through i gave up on her and left her negative feedback on Furbid. And what did i get? Yes, also negative feedback, where she was stating that she had sent me the money and i never replied to her emails.

Now i want to clear some questionable things:

1) I never gave her my PayPal address nor calculated the total price
2) I've sent her countless e-mails but barely got any answers (she could always use my gmail address to send letters to if the default email provider was blocked due to spam)
3) She refused to tell me where she had sent the money. I did squeeze the answer out of her though. She said she used my normal email address to send the money to. Okay, i admit, that it's also my PayPal address, but i could have easily used another one (like my friend does)
4) I've checked my postbox 2 times alone and 1 time together with my friend and we couldn't find the PayPal message stating that she (VeniceFox) has sent me the money. Yet, she's keep telling me that her money has been sent.
5) I've tried to clear the situation (through my friend whom she has also commissioned and on her deviantart page) but she just hid my comments and kept giving unclear answers with no evidence.

So why i'm posting all this? Before accepting her commissions ask for money only in advance and don't ever leave her negative feedback, as she will return it to you.

Thank you for your attention.

//I apologize for possible grammar mistakes

////EDIT

Did i also forget to mention that the commissioner threatens me by saying that she will report that i've took her money without drawing her any picture in return? Well that sounds just plain stupid now. I wish i've never accepted her commission from the very beginning. Less problems.

////EDIT#2

I wrote:

"Quote from PayPal:

"Dear Galina Zaitseva ,

Thank you for taking the time to write to us with your concerns. I am happy
to assist you further.

We recommend you to ask the buyer to contact us so we can review their
account and confirm them that the payment was not received by you.

Please let me know if you need further assistance.

Sincerely,
Jessica

PayPal European Services
PayPal, an eBay Company"

Contact PayPal and receive your answer"

She answered:

"If you don't want to work together, I understand. But your little copied notes don't really prove anything to me, sorry. I'm working with American paypal to track my money down. I'm sorry this thing is so messed up. This is really frustrating. Anyways, we are finished, I think I will get my money back."

Is it really normal?

And now her latest reply:

"Are you brain damaged? I said I was dealing with Paypal over here! when did I say I wasn't going to talk to paypal? Your feedback will remain the same. I sent money, and NEVER got art, even when I said I would said money again you acted like a bitch. It's obvious you never wanted to fix the problem, you were just worried about YOURSELF. So fuck off then! We are finished, take your bad grammar and your ridiculous arguments to someone who gives a shit. I am completely done trying to reason with a 5 year old. I will not be opening anymore mail from you, you have been the most horrid person I have ever dealt with, and I will make sure all my friends know it. Get off your high horse, it isn't do you any favors believe me. Grow up, theif."

And where's the evidence, may i ask?

Comments

[thaily.livejournal.com]

You need to leave your own negative feedback, then contact the owners of the site with your concerns. They might get the other party to agree to pull her feedback if they also pull yours, then you leave this post up.

To me it looks like this person is either malicious or stupid, either way it'd be unfair for you to suffer for it.

[starcharmer.livejournal.com]

Just commenting to let you know that I posted a comment below about my dealings with Venice. She is neither malicious nor stupid, in my experience.

Also, I read some comments back and forth between bebi_vegeta and Venice on Venice's dA page. They're gone now and I can't remember what exactly was said, but I didn't get the impression that Venice was in the wrong. Of course, I'm not saying Venice is completely innocent, as I can't remember what was said. Both parties could be equally at fault or something. I just didn't want Venice to recieve an unwarranted negative reputation! Hopefully she'll post her side of the story.

[thaily.livejournal.com]

No need to let me know personally, I'm just giving my opinion based on the information provided to me in the OP.

Be careful about stating your opinion about the comments if you can't more or less accurately state what was said in them, you might accidentally start internet rumors and find yourself in the middle of some discourse. If Venice merely hid the comments then she can unhide them again and provide screenshots.

Let's hope she drops in herself to clear things up, that's always best.

[starcharmer.livejournal.com]

Yah, I just didn't want you to go away with a bad feeling toward Venice in case she wanted to commission you one day or something.

I do agree, though, and I'm not stating with any finality what happened between these two or anything. Just wanted to let people know that I've had a great experience with her and not to judge her completely based on what is written here.

And at any rate, I agree with the OP that anyone doing commissions for anyone should always get money up front, especially with random auction dealings. It's too easy to screw strangers.

[bebi-vegeta.livejournal.com]

Yeah, right... Now it's my fault that she didn't send me any money, nor replied to my emails

[starcharmer.livejournal.com]

I'm thinking you either didn't read my comment or you're jumping to conclusions.

[bebi-vegeta.livejournal.com]

I've read everything, thank you.

[starcharmer.livejournal.com]

Then you would have realized that what you said I said contradicted what I actually said.

[bebi-vegeta.livejournal.com]

And i still want to state that there was nothing wrong in the actions i took. Every normal artist would do that

[venicefox.livejournal.com]

PFFT! this is the most psychotic thing I've seen. Check out my page for my side to this hellish commission.

[bebi-vegeta.livejournal.com]

Maybe i should quote your emails? =/

[starcharmer.livejournal.com]

I've been commissioned by Venice through FurBid. She paid me promptly a few days after the auction ended, she kept in constant contact with me through emails and deviantART and she enjoyed her finished product. She will be commissioning me for a sketch again today, in fact, and I don't anticipate any problems.

Furthermore, I'm pretty sure Venice has a different story than you do about what happened. I'll make sure to direct her to this post so she can comment her side of the story. :)

[bladespark.livejournal.com]

I've had some issues with paypal not sending me e-mail notifications of payments. It's rare, but it does happen. If you log into your paypal account, you should be able to see all transactions, including any that you didn't get e-mail notification of.

So just because you didn't get a notification, that doesn't mean she never sent the money. Just so you know.

[cissa.livejournal.com]

This. It's happened to me. Of course, I've also had people claim to have paid me who haven't- but I check the account log to be sure what's actually happened.

[lurkerwisp.livejournal.com]

This actually happened to me.
No email from Paypal or anything to let me know that money had been sent, but when I looked at my account there it was.

So when there's no messages from them it doesn't mean that nothing's been sent - it's worth logging in to check every now and then. :)

[bebi-vegeta.livejournal.com]

I've checked my PayPal account - no money received

[ulariogryphon.livejournal.com]

I've had a few commissions for Venicefox VIA furbid and found her to be very polite and paid quickly.

[thrivis.livejournal.com]

I disagree that you shouldn't leave negative feedback for fear of revenge feedback. If you're a good client/commissioner and you get revenge feedback, the rest of your feedback should show that you're a good user.

[starcharmer.livejournal.com]

Also, isn't there some kind of way to dispute negative feedback? I was pretty sure you could do that for some reason. I could be remembering a different site, possibly.

[thrivis.livejournal.com]

Looks like you can't dispute it on Furbid, the site the OP used. The most you can do is make a rebuttal comment to the offending feedback:

http://www.furbid.ws/cgi-bin/auction/help.pl?template=response

But on Furbuy, you can appeal negative feedback and possibly get it changed to a neutral.
http://furbuy.com/docs/faqs.shtml#faq24

[starcharmer.livejournal.com]

Maybe I was remembering that you could make a rebuttal comment.

Thanks for doing that research that I didn't think to do. :O

[byakko-tsuki.livejournal.com]

I think that's just e-bay. :3

[starcharmer.livejournal.com]

And FurBuy, apparently! :)

[http://users.livejournal.com/_gilligan_/]

Yes she did the same thing to me.

It just pisses me off when I do nothing wrong yet I still get bad feedback.

[bebi-vegeta.livejournal.com]

Heh, i'm not alone..

[http://users.livejournal.com/quietfire_/]

OK so I know Venice personally, we've hung out many times in fact and I know for a fact there has got to be some kind afuck up here cause that is not like Venice at all to just randomly attack someone or blow someone off for no reason. Maybe instead of going at this with a hot head maybe you should take some time and calm down and write out an email calmly trying to work things out with out threatening or anything cause Venice is a very reasonable person.

Also regarding her taking a long time to get to your emails she works full time and goes to college full time so it's rare for her to be online. so it is exteremly possible that she was too busy to get online.

[bebi-vegeta.livejournal.com]

She was fast enough to sent and reply to my emails after this post i made in the community.
My commission rules are same for everyone - if you can't manage to keep in time, find another artist.

I don't know what she told you about me, but you can as well ask other commissioners of mine (ask DA or FA users) about the way i work and etc.

The fact that she used foul language while talking to me is already irritating.

The money was not received, i've contacted PayPal about this case. But even PayPal can't do anything without knowing the transaction ID, which she refuses to tell me.