[identity profile] keekswaffle.livejournal.com posting in [community profile] artists_beware
I just wanted warn you guys about her.  Back in March I had commissioned 2 custom plushies from her to be completed (and mailed) by the end of October.  I still have not received them nor any pictures to indicate they are done.  I made 2 payments, one in March and the other in June.  So they're both paid off, but as soon as she got my money she stopped responding to me.  I had been noting her over DA and she would simply ignore them.  Since then she got herself suspended on one account and banned from another.  So I started emailing her and I got one reply saying she would send pictures the next day, that was a week ago.

I just tried to open a dispute with PayPal but they immediately closed the ticket since it was opened more than 45 days after the transaction took place.  I've tried asking her for a refund but I don't think it'll happen, for lack of reponse more than anything else.

Does anyone know if there's any other way of getting a refund?  Or if anyone knows her they should tell her to stop hiding from her commissioners.

Date: 2009-01-16 05:34 am (UTC)
From: [identity profile] koi-suru-usagi.livejournal.com
Hmm...I looked at her on dA and it seems she's been suspended...maybe it's for something related to this kind of thing.

Thank you for the information.

Date: 2009-01-16 07:51 pm (UTC)
From: [identity profile] koi-suru-usagi.livejournal.com
That's pretty shady.
You mean she got suspended just so she wouldn't have to take people messages?

I think a cunt punt is in order here.

Date: 2009-01-16 08:07 am (UTC)
From: [identity profile] missixis.livejournal.com
I wouldn't think SHE would fuck anyone around after being fucked around herself recently. A pity.

Date: 2009-01-16 05:50 pm (UTC)
From: [identity profile] missixis.livejournal.com
yeah, something about a fursuit head from Rock_zilla she was owed, not sure if she ever recieved it.

Date: 2009-02-08 03:53 am (UTC)
From: [identity profile] mactonight.livejournal.com
Yes, I still owe her a head from a contest a while back. She's been bugging me about it, which I totally don't blame her for since it's been a year now. I have regular contact with her because of this, if anyone would like me to forward anything to her I'd be glad to.

Date: 2009-01-16 10:38 am (UTC)
From: [identity profile] akeyla.livejournal.com
If its the same AuraSoul we are talking then I've contacted her.

Date: 2009-01-16 09:16 pm (UTC)
From: [identity profile] akeyla.livejournal.com
yes I have. I asked her to pick up contact with you or here. If you dont hear of her, drop me a line again. I'd like to stick out of this, as I dont really know what went on, I am just on a same forum as she is.

Date: 2009-01-16 09:51 pm (UTC)
From: [identity profile] akeyla.livejournal.com
she says she'll take care of the problem by thursday. Right now she has some heavy school exams.

Date: 2009-01-17 09:14 am (UTC)
From: [identity profile] akeyla.livejournal.com
your welcome.
reading through the comments here sure have made me raise an eyebrow, and I have to add its more and more to your favor. In case if I do not get to answer or such, she is on forum.furbase.de under the same name. Its a german forum though, but quite a few speak english. good luck!

Date: 2009-01-17 09:19 am (UTC)
From: [identity profile] akeyla.livejournal.com
its early in the morn and I'm actually a german tongue, so to clear my saying totally, I meant that I more and more understand your points, out of the view of a neutral.

Date: 2009-01-22 04:08 pm (UTC)
From: [identity profile] akeyla.livejournal.com
your welcome. Should you get any problems, I'm on furbase under the same name as here.

Date: 2009-01-16 03:01 pm (UTC)
From: [identity profile] spiffystuff.livejournal.com
Did you pay via credit card THROUGH paypal? Sometimes credit cards can have longer grace periods, but they can still get your money back.

Date: 2009-01-17 03:14 am (UTC)
From: [identity profile] luneremix.livejournal.com
I knew she sounded familiar when you mentioned she posted fox porn on purpose.

I was lurking the ^Devart page and a few users were pointing out that she was flaming other users. I went to her page (Ravesoul, before it was banned) and someone on her page mentioned she was trying to get herself permanently banned (fox porn/flaming) because she was purposely scamming people with commissions.

Im not sure if the comment is still there on Ravesoul's page, but I'm pretty sure thats what I saw.

Ah sorry, longtime lurker of this community (I hardly post here, I just read) haha XD;

Date: 2009-01-17 03:41 am (UTC)
From: [identity profile] luneremix.livejournal.com
Yup! Found it while searching her Activity on Deviantart (where she was posting on ^Devart).

http://comments.deviantart.com/4/5738184/938138312

Date: 2009-01-17 03:59 am (UTC)
From: [identity profile] junoluver.livejournal.com
I found her shady back when she started posting pics of plush to dA. She uploaded images she stole from Runo's doll making site of a plush Runo made, and posted it saying it was hers. She later got angry when a number of us reported her for it and it was removed, claiming she'd made one from the pattern and it looked exactly like it, so why should it matter if it was the same photo?

...Riiiight, exaaactly like Runo's. I have yet to see anyone who attempted Runo's patterns make something precisely like hers.

I hope it does get sorted out like it sounds like it is going to.

Date: 2009-01-17 04:07 am (UTC)
From: [identity profile] junoluver.livejournal.com
At least she showed progress, that's a much better sign than nothing. It may just be a case of immaturity and disorganization, someone opening up commissions when they're not prepared to stay focused on them.

Runo has a great doll site here: http://dollmaker.nunodoll.com/ She's in Japan and does not take commissions but releases all her patterns free of charge.

Getting the money back

Date: 2009-01-19 06:53 am (UTC)
From: [identity profile] candychic125.livejournal.com
I hate paying for things and never receiving it. What you can do, since your paypal ticket was declined, is call your bank that your paypal account is linked to. They'll tell you what form you need to fill out for an unauthorized payment (in this case a payment that was authorized but needs to be recovered because the item was never received). Paypal will then open its own claim and research the problem.

Re: Getting the money back

Date: 2009-01-19 04:48 pm (UTC)
From: [identity profile] candychic125.livejournal.com
As long as your bank account was the original source of the money you can call them and ask them how to proceed. Usually when you authorize a payment, Paypal automatically transfers the money from your account into your paypal account, then to the person you are paying. It's always worth a shot, but since it happened so long ago time is precious.

Date: 2009-04-02 07:59 pm (UTC)
From: [identity profile] nalltwd.livejournal.com
Sorry to be late to the party here, but I'm having the same issue. Commissioned back in December, no contact since February. I don't want to press the "o shit" button on her yet, but it's looking like it might be about time...

Date: 2009-08-29 04:09 am (UTC)
From: [identity profile] veeveedesu.livejournal.com
Hey, I know this is late and all, but..

I commissioned Aurasoul over a year ago for a plushie for my boyfriend. She has sent me pictures, but that was way back in like..April. I told her on german furry board that I have yet to get my plushie, and she blamed in on the shipping for loosing it. I don't know weather to believe her or not, considering she has lied so much in the past...

All I've had was bad experience with her. I wish I could get my money back, but I'm not too sure if paypal will do anything at this point of time.

Date: 2009-08-29 03:50 pm (UTC)
From: [identity profile] veeveedesu.livejournal.com
Thanks, and i'm glad you got your plushies.

Date: 2009-08-29 07:30 am (UTC)
From: [identity profile] fox311832000.livejournal.com
AuraSoul DID send you photos of the plushies and i also saw the receipt from the mail office. They might either have gone lost on the way or take unusually long. You didn't want to pay extra for the package to have a tracking number so i would say it's your own fault.

Date: 2009-08-29 03:23 pm (UTC)
From: [identity profile] veeveedesu.livejournal.com
Yes, and again, I did see the pictures of the plushie, and that did make me feel better but I had lost contact from her since then until I spoke to her on the german furry forum. I did wish that I paid for tracking, looking back on it, but at the time I paid her, I wasn't aware this problem would have rised. But yes, it is my fault for not paying the extra money.

Also, could I see the receipt? It would help greatly.

Date: 2009-08-29 05:50 pm (UTC)
From: [identity profile] veeveedesu.livejournal.com
Well said, Keekers.

Shes getting angry at me over on the German Furry board when I posted on the forum and linked this page. Honestly, she should stop taking on commissions until shes able to sort things out if her life is busy. Even a customer on the German forum local to her posted that Aura said his plushie was done and that she would deliver it to him, and that was a few weeks ago.

Knowing that there are several other customers of hers that are having trouble getting a hold of her and have not received their plushies yet is not helping her case.

Date: 2009-08-29 07:02 pm (UTC)
From: [identity profile] veeveedesu.livejournal.com
Aye, maybe later today I'll do that and include all of the screenshots I've had over time.

Date: 2009-08-31 10:07 am (UTC)
From: [identity profile] blechfuchs.livejournal.com
Okay first thing to say, I know Aura very well. After all, she's living a barely 10 Minutes drive away from my den and I've sort of known her from the first week when she discovered the german fandom.

I won't step into the breach for her and call you all liars, but I can surely say that Auroa herself is not a thief.
Yes, she has a very big problem with communication and I once told her to stop taking commissions when she doesn't even have time for her everyday life.
Speaking of, yes, it's also no lies, she does have great problems with her family, especially her father and every day I hope for the call to get my van over to her place and move her stuff out of that parental prison.

This is of course no excuse for letting folks wait for months, but I think it explains a little.
Again, I don't want to neglect anyone's accusations, I just want to relativize them a little.


Still, here is the small part with my personal opinion about something:
It's your own fault if you chose non-insured international shipping and the parcel gets lost, stolen, damaged.
If someone offers international shipping without insurance or tracking, you can still ask for it or assin a pick&ship of your own with a parcel service you desire. Everything else is just saving on the wrong end.


Furthermore, if anyone is still having problems with reaching Aura about already paid commissions, you can message me about it and I'll try and call her up.

Date: 2009-08-31 01:07 pm (UTC)
From: [identity profile] veeveedesu.livejournal.com
Mmk, thank you for clearing things up.

Since it was my first commission, I wasn't aware I could request tracking, insurance, and things like that. But, I should've looked deeper into that, and I admit that being my own fault.

um

Date: 2010-12-16 08:30 pm (UTC)
From: [identity profile] moatsquirrel.livejournal.com
any chance we can find out if there's a wip pic of the moatsquirrel plush i commissioned her..2 yrs ago?

Re: um

Date: 2010-12-21 09:50 pm (UTC)
From: [identity profile] blechfuchs.livejournal.com
Well, I can try to contact her - since the whole thing here happened some time ago and I don't have so much to do with her anymore since she moved for her current job.

Just so I know, did you already pay her?

Re: um

Date: 2011-05-16 01:58 am (UTC)
From: [identity profile] moatsquirrel.livejournal.com
>> er been awhile since i've been on here..err..i did pay her,i don't think it'll make much of a difference now..ah well, i'll live

Re: um

Date: 2011-05-16 06:00 pm (UTC)
From: [identity profile] blechfuchs.livejournal.com
Well, I met her at Mephit Mini con two weekends ago, and she's still 'in business'.
So if you still want me to contact her, please note me soem more details via private message and I'll see what I can do.

And welcome back to life! ^^

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