(no subject)

[kavsie.livejournal.com]

Alright, so I commissioned an artist around a little past the beggining of March for a textile peice. Upon request, I was told that the peice would be created before I went on vacation about a week later for an extra $5 dollars, plus the $40 I had already payed. Turns out it wasn't finished in time for my trip, but I shrugged it off and allowed them to keep the extra $5. On April 1st, I was shown the finished product, and it appeared beyond statisfactory, so I approved it for shipping. After that, I heard nothing more from the artist, the product has still not reached me, and attempts to get in touch with them via email have failed. I know that a few other people have this problem with the same person as well. I wouldn't mind all this if the product was still in the process of being finished, but...it is finished.

So, my question is, what should I do by this point? My dad already filed a complaint to paypal, but I really would like to get what I paid for. Suggestions 0,o?

Comments

[dustmeat.livejournal.com]

Filing a dispute with Paypal is a sure way to get the money back, since Paypal favors the buyer.

[kaputotter.livejournal.com]

Not entirely though. Remember that the way I was able to foil Canis Claxis is because he paid me for a service, and the PayPal buyer protection doesn't cover services, only material goods.

He'll be scott free if he's smart enough to mention that to PayPal (I have no idea if he is), or even if he so much as ships it with confirmation. In that case, she won't get her money back, but she'll get the product I guess.

[x-thor.livejournal.com]

Hmm, does the artist have a livejournal or anything?
I've had a similar problem, I was waiting for a finished commission that was supposted to be sent before christmas, up intill a week ago when I found her livejournal and realized she had some issues come up and had to move, computer crashed, ect. But she still is gonna mail me my piece.. Just late.
:P

[kavsie.livejournal.com]

Yes, they do do have a livejournal. However, the last thing that they wrote sounds like they could easily go to the post office and drop the thing off if they wanted to (man, that is probably my parents talking there, they are really on me about this thing), so I'm a little worried...I'm not jumping to conclusions or anything though, there could be more going on that I don't know about, which is why I'm not going off and saying "OMFG, don't commission this person, noooos!" I'm just asking for advice on the situation:).

[kaided.livejournal.com]

Would you mind telling us who it is, as a warning? It'd be nice, espeically in case anyone here decides to want to commission her...

[kavsie.livejournal.com]

Well, I'm not really posting this to tell people not to commission the person, since I really don't know what thier RL situation is, I don't want to go and point fingers right now:). Just here to ask for advice on the situation, since I have never had a problem like this before.

[thornwolf.livejournal.com]

I'm currently having the same issue with the person you're mentioning (I saw your comment in her LJ) and I must say I am seriously displeased. I commissioned her before and she was very timely, which is why I thought it odd, but to have something COMPLETED and then not take the time to ship it out, not just with mine, but with others as well..that is unacceptable. Its been about 4 months and I'm really testy about the situation.

Very unprofessional.

Let us know how the paypal thing works out? I'm considering it myself. I'm not one to put up with bullshit.

[kavsie.livejournal.com]

Yeah, I heard a lot of good feedback from others who commissioned her, so it's really strange:/...

I'll let you know if anything comes up about the paypal thing, m'kay.

[trikkeh.livejournal.com]

Actually, I am having the same problem with the same person. I commissioned her back on Feb 15 and the goods were supposed to be finished and shipped within' one week. On April 1st she posted a picture of the finished product and it was not what I ordered, a very important part had been left out completely. I e-mailed her and requested her to change that and then ship it to me but no response ever came. Now here it is four months later and no goods, no refunds, and no response.

Edit: While browsing around one of her friend's LJ's I came across this...

"So, while I've lately been trying not to post entries consisting of "I went here this day and did this thing with this person," this was a really cool thing that I did. (Her name here) and I went to Cape Flattery." - This is dated Jun. 5, 2005

Now, in the commissionee's LJ she had mentioned those two hang out often. So i'm forced to assume that the name he used was no coincidence. If she is well enough to go out to places like that, then she is well enough to send out those items. I'm sorry if I seem really rude, but my patience has worn thin.

[kavsie.livejournal.com]

"If she is well enough to go out to places like that, then she is well enough to send out those items. I'm sorry if I seem really rude, but my patience has worn thin."

No, no, no rudeness, especially since you are speaking the truth, and I agree with your arguement. I cut her some slack because she said that she was having some health problems...even in my email to her I aksed if she was doing alright, since I know how she must have felt (I have some very painful health problems myself), but when she goes off and does stuff that any normal person could do, I feel as if I might have been just downright ripped off...again, I don't want to point fingers, but c'mon!

[kavsie.livejournal.com]

Update:

I sent this email to the person who she apparently hangs out with, so hopefully we will get an answer from them:

Hello there!

I'm terribly sorry to bug you, but I know that you hang out with Maly (Jana), so I just wanted to see if you knew how she was doing? A few other people and I commissioned her for hats months ago, and she showed us the finished products in April, but after that have had no replies to her emails or gotten our products...I myself paid her $5 dollars extra to get my hat before a vacation near the end of last May, but still nothing...is she alright? I know that she has been having some health problems, so I don't want to go off and assume anything...please, if you have any information about her status, or why she has not send the products that we paid her for, I would really appreciate if you could tell me.

Again, sorry to bother you, and thank you for your time.

-Marit W.

[trikkeh.livejournal.com]

Let me know when you hear something.

Trikkeh @ Trikkeh . com

[kavsie.livejournal.com]

Alrighty, nota prob! I've gotten nothing yet, but hopefully I'll get a reply soon, otherwise I'm not sure what else we will be able to do other than complain to paypal...it would be nice to actually get the product though:/...oi...

[trikkeh.livejournal.com]

I agree. I don't really want my money back, I just want my hat. o.O I wonder why she just doesn't have a friend or family member ship them off?

[kavsie.livejournal.com]

I gave emailing her another try a second ago...still nothing from her friend...

There is also the possibility that her comp went out...maybe I'm just looking too hard for an answer:P.

[trikkeh.livejournal.com]

At least your not the only one looking to hard. I've e-mailed her twice this week. :/ Still no response. *sighs*

Kavsie, do you have aim or msn so I can talk to you on there?

[kavsie.livejournal.com]

No, unfortunatly not, all I have is email although you are welcome to get a hold of me that way (kahvie@earthlink.net).

Update

[trikkeh.livejournal.com]

Okay, she posted this in her LiveJournal.

Chances are you're watching my journal because you want to know what in the world is going on with me. There's been a lot, including some pretty tough and bad times.

If you've seen your finished hat, it will be mailed soon. If you haven't seen a finished hat, my paycheck is going into a full refund for you. I'm sorry I don't have a time frame, and I'm sorry that my email hasn't been behaving.

I took on way too much, and the popularity of my hats went from "awesome" to "this is incredibly overwhelming". I wish I could have held fast to a massive commission market like fireeyes somehow manages to, but I'm nowhere near as strong as she is.

Now i'm left with one last question... how soon is soon?

Re: Update

[kavsie.livejournal.com]

Now i'm left with one last question... how soon is soon?

Yeah, that is what I would like to know...it would be cool to wear the thing on my trip to Vegas in August. I do know how she feels though I must say, I took on too many trades at one time before and am currently trying to catch up, so it's kinda like a trial and error thing there, only with commissions in her case...

Re: Update

[trikkeh.livejournal.com]

True, but updates would never hurt anything.