[identity profile] korsetkoat.livejournal.com posting in [community profile] artists_beware
This has already been been discussed in this community before- who should pay the fee, the commissioner or the artist? The general agreement seems to be, factor paypal fees into your initial commission price to cover it, because it is the artist who should pay the fees and not the commissioner, as by PayPal's TOS. However, there are many artists I've met who do not seem to have read/know PayPal's TOS and their prices are not factored for the fees.

What should a commissioner/artist do in a situation where, a commissioner sends money thinking an artist has factored in fees, but in fact hasn't payed what the artist was wanting (i.e., an artist wants 4.00$, they only get 3.58$)? It seems like one of those situations that could get ugly if not treated with care. Which is why so far I, as a commissioner, have been paying fees most of the time when buying a commission.

Would the artist have the right to withhold artwork until the full fee has been paid? Or does the commissioner have the right to the commission because it is the artist's own hindsight and ignorance that got them out of some money? I haven't had this situation myself yet but I feel as though this kind of thing will happen at one point or another. Is it a courtesy for the commissioner to send more money despite the TOS or should the artist, well, just suck it up because it is due to their own ignorance of the TOS?

Edit; I suppose the easiest solution for an artist who will not give you art until you pay more money is to open a dispute.

However, let's say you told them all this but they ignore your warning about the TOS. Should you report someone for breaking the TOS by making your customers pay the fees? Is there even a way to do so?

Date: 2010-08-16 06:42 am (UTC)
From: [identity profile] jurann.livejournal.com
Oh sure, Western Union, AWESOME IDEA! And the biggest scam in the known world. They ask you how much the person on the other end should get, then they charge you an $8 service fee PLUS 5% of the amount that the destination party is getting. It's a scam so huge, you'd think it came out of Nigeria! Any commissioner or buyer told to pay via Western Union after finding all this out at a Western Union counter will either commit suicide (and you'll never see your money) or they'll hate you forever for sucking it up and paying the outrageous fees.

Date: 2010-08-16 04:04 pm (UTC)
From: [identity profile] lilenth.livejournal.com

Not to mention their security is lousy and forged Western Union payslips are common.

It's a common scam for a scammer to "send" more than the price via a forged Western Union payslips to someone, ask them to refund the scammer the extra, then the forgery is discovered and the scammed person is out money because the forgery is worthless.

Date: 2010-08-16 05:54 pm (UTC)
From: [identity profile] keeote.livejournal.com
Your sarcasm is not appreciated.

I'm also positive you've gotten your facts confused. Are you sure you haven't gotten it confused with Western Union Money Transfer code thing?

I am talking about the Money Order. It's a piece of paper that is banked like a cheque. When I don't want to pay with PayPal, I go to my Post Office. A Western Union Money order costs $6.00AUD only, and you can put up to $1000USD on it.

Mail it off to the receiver, and they bank it at their Local Bank Branch. End of story.

Date: 2010-08-16 06:31 pm (UTC)
From: [identity profile] jurann.livejournal.com
Ah yes, you're correct there, I thought you were talking about Western Union "Wire Transfers". $6 for a money order that can only be cashed in the US and Canada at a Western Union counter, which is likely to charge ANOTHER fee? Still sounds like a huge scam to me! Most US and Canadian banks give money orders for FREE or for a trivial $0.25 each cost, and they can be cashed at ANY bank anywhere in the world. Further, if your Post Offices in Australia only offer Western Union money orders, then your WHOLE COUNTRY is getting scammed! In the US our post offices have their own money orders, which can be cashed in almost any post office around the world, though apparently Australia is one of the few nations whose post offices will NOT cash them, it sounds like it's because Western Union has a stranglehold on your post system. Still a scam, just in your country they've made it sound like it's not...

Date: 2010-08-17 04:42 am (UTC)
From: [identity profile] keeote.livejournal.com
I wouldn't use Western Union's Wire Transfer service even if my life depended on it. The Post Office System within Australia is Government-owned and we have our own internal Money Order system for use only within the country's States and Territories. Post Offices here offer a wide range of international payment methods - the Western Union Money Order is just one of them. I really only listed that as an example because it was the first thing that came to mind when I pay somebody within the US when I don't use Paypal. For ease of mind I would also probably suggest US buyers use Checks, Money Orders, whatever the United States Postal Service offers.

The only real reason so many people use PayPal is because it is instant and convenient. I'm not sure what the United States offers in terms of Direct Bank Deposit so I can't really comment there.

Western Union Money Orders being an option to give money to people of the US has absolutely nothing to do with Western Union having a strangle-hold on Australia's monetary industry. That'd be absolutely ridiculous. Banking within Australia is Government legislated and we have own internal system which is different to the United States - that is why you cannot bank a US-Made Cheque in Australia and vice versa.

Western Union has been abused so heavily by ill-intended people so I can understand your nervousness and speed in calling it scamming. That doesn't mean that all the services they offer should immediately be discreditted as scams.

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