No contact

[skanrashke.livejournal.com]

Not a beware, but definately a question I need answered.

I sold a fursuit head on ebay(It was a ladder auction, the gentleman in question won a tail and handpaws to go with it- but it was stated in the auction that measurements would be needed for both the head and any additional pieces in order to complete the order), and while the buyer was prompt with payment, I only got a single response in late May(Along the lines of, "Sending payment via paypal, will send measurements later"). Now, I have the mailing address attached to his paypal, so I'm thinking I'll just generically size this stuff and mail it off to him? He paid for it, after all.

But on the flip side, he did win an auction that said I'd custom fit the stuff for him. So should I keep holding onto it and hope for a response?

If so, how long would be fair before the statute of limitations on the buy evaporated?

I'd try to find him, but all I have is personal information, email, address- no furry name or livejournal or FA or anything.

Comments

[claytronic.livejournal.com]

That's very strange. I would refund it and re-auction the head. It's not your fault he didn't choose to reply for.. 4 months.

[grygon.livejournal.com]

So you did email him asking for his measurements? And that email has not been replied to? Just making sure I am reading this right, as to me it is not very clear.

[skanrashke.livejournal.com]

Four times now.

[four-calamities.livejournal.com]

That's bizarre. Have you tried searching his username? Some folks reuse their username from other sites for eBay. Have you sent him any remainder emails since May?

[skanrashke.livejournal.com]

Yes, I tried contacting him through ebay, and his email name and username(Both are different) don't come up on the usual furry websites. :X

And yes, I sent him 2 reminders since may.

[fenris-lorsrai.livejournal.com]

Since you've got a mailing address, send a letter. Get delivery confirmation on it. Indicate you've been unable to get ahold of him and are concerned he's moved so don't want to send the head and paws until you get a reply back confirming his size and that this IS the correct address to mail to. if you don't hear back by X date, you'll refund the purchase and relist the head.

That makes sure you aren't sending head off to only be returned unclaimed if he's moved, but also gives him a chance to respond back if he's just out of contact for some reason.

I'd suggest handaddressing the envelope and writing on the back 'regarding your fursuit' on back on envelope. (toss on a a little doodle as well, if you feel like) This makes it more likely if he IS still at address he'll actually open it rather than thinking its junk mail. or if he has someone else picking up his mail while he's somewhere else (and thus out of contact) they'll think it's clearly a note from a friend and actually forward it, or get him on phone and ask if they want them to open and read it.

[frazzled-niya.livejournal.com]

I agree with Fenris.

Maybe go as far as sending a trackable/need to be signed for envelope? So if he gets the letter you know he has gotten it.

[film2edit.livejournal.com]

Definitely send him something via mail.

[skanrashke.livejournal.com]

This is a great idea, thanks alot. I'm definately going to do this, you've been a huge help. Thank you, thank you, thank you.

[epiceternity.livejournal.com]

I'd agree with this too. If he's paid but hasn't responded to the reminder emails then it has to be assumed that either he can't access the internet or the reminder emails are getting lot in the spam folder so this may be a good idea.

[epiceternity.livejournal.com]

Yes, I'd be worried about posting things out without any confirmation becuase the paypal address might be not up to date and it's not uncommon for people use someone else's paypal when they don't have an account of their own etc. It's a bit of a risk that it'll disappear if some stranger ends up getting it.

Holding the item for 6 months is reasonable before writing off the deal. I think if you can't get any response by the 6 month mark and you've done the snail mail then you've done everything possible to contact them and would be acceptable to then refund and relist.

[kawaiipiepie.livejournal.com]

If he paid via paypal you can sometimes see people's phone numbers on there, too, if that's any help.

[viva-la-topknot.livejournal.com]

I'd send him a letter via snail mail with his pay-pall address first. If you don't get a response to that refund and re-auction.