[identity profile] seaweed-fma.livejournal.com posting in [community profile] artists_beware


WHO: Tailbiteryena

WHERE: This is the link to the head she was offering: http://fursuitauctions.livejournal.com/2218735.html

WHAT: Fursuit head and tail, an Oshawott like character.

WHEN: The "auction" began and ended on October 24th, 2011.

PROOF: http://fursuitauctions.livejournal.com/2218735.html (same link as above) that is the post where she offered the head. I was the first one to take her up on the offer, so she closed the auction.
That link included a post I made almost a week ago asking about a tracking number.
I have sent her several private messages over LJ and have not gotten anything back.


Some screenshots:


That was the first message I sent them the first night they offered the head


This is the one response I had from them and my response with my address (blocked out of course)


Three messages I sent, 2 weeks ago, 1 week ago, and then tonight, trying to get some information on the head.


The paypal screen that shows that I sent the 70 bucks, 50 for the head and tail and 20 for shipping (which I thought was way too much but I wasn't about to argue too much about it)



EXPLAIN: Honestly there isn't too much to say. I spoke with the person the night that they offered the head, but I have not heard from them afterwards. I know they said that they were moving and that was why they wanted to money that night, so I sent them the money that night, because they wanted to send it before they moved.



This is the first time I have posted here, so I hope that everything is correct here. I am not here to badmouth this person, I just want my head that I paid for, that is all...

Date: 2011-11-10 12:55 am (UTC)
From: [identity profile] lackoflollies.livejournal.com
We can't see the LJ entry.

Date: 2011-11-10 12:57 am (UTC)
From: [identity profile] insane-kangaroo.livejournal.com
Community only, it's free to join.

Date: 2011-11-10 12:57 am (UTC)
From: [identity profile] spiffystuff.livejournal.com
So, it's been two weeks?

Good think you paid with paypal and are still within the dispute timeframe... I'd send her a note saying you will dispute the funds if it's not sent to you within a week, and then do so if you hear nothing from her in a week. Also be sure to ask for a tracking number.

Date: 2011-11-10 12:59 am (UTC)

Date: 2011-11-10 01:02 am (UTC)
From: [identity profile] spiffystuff.livejournal.com
Like IK said, 45 days from time of payment. Also, opening a dispute doesn't mean they automatically yank the funds - I think it starts as a claim, you get a chance to work things out, then can escalate to a dispute, then paypal will yank funds if they find in your favor.

Once you close a claim or dispute I think you can't reopen it so if you do open one don't close it until your stuff is in your hands.

Date: 2011-11-10 04:57 am (UTC)
From: [identity profile] meguroco.livejournal.com
You have it backwards, dear.

You start as a dispute and then escalate it to a claim. ;)

Date: 2011-11-10 05:01 am (UTC)
From: [identity profile] spiffystuff.livejournal.com
Whoops! Thanks for the clarification, I've not had to do it myself so far, thankfully, just read about others! :X

Date: 2011-11-10 12:59 am (UTC)
From: [identity profile] insane-kangaroo.livejournal.com
You have 45 days to dispute the transaction with paypal. Keep trying until you near the date. Upon failure of contacting, issue a dispute with Paypal and request the seller phone number.

Of course, this is dependent on whether or not you performed a normal transaction vs a gift(which cannot be disputed).

Date: 2011-11-10 09:44 pm (UTC)
From: [identity profile] skirtandzy.livejournal.com
It's been two weeks.
There are other methods, such as those being mentioned here, other than requestion a phone number.
If she wanted to be contacted via a phone number, she would have given it out. To go searching for it, is borderline stalkerish.

Date: 2011-11-10 09:50 pm (UTC)
From: [identity profile] insane-kangaroo.livejournal.com
Regardless what you think, business is business.

Paypal gives out the information freely during disputes.

Date: 2011-11-10 11:07 pm (UTC)
From: [identity profile] shukivengeance.livejournal.com
Yes, but I believe their point was that asking a third party for someone's personal information is still intrusive.

Date: 2011-11-10 11:46 pm (UTC)
From: [identity profile] insane-kangaroo.livejournal.com
ah, I see. Well the choice is up to the individual, that's all I can say.

Date: 2011-11-10 01:08 am (UTC)
From: [identity profile] kerstin-orion.livejournal.com
Did you send the payment as a gift or as a purchase of goods/services? If you sent it as a gift, you can't dispute it through PayPal...

Date: 2011-11-10 01:10 am (UTC)
From: [identity profile] foxhack.livejournal.com
The picture says "Payment Sent", which means it was sent as a normal transaction.

Also, I'm fairly sure you can't send gift payments with a credit card.

Date: 2011-11-10 01:21 am (UTC)
From: [identity profile] kerstin-orion.livejournal.com
You can send a gift/personal payment with a credit card, but PayPal does charge the fee in those instances.

Date: 2011-11-10 01:11 am (UTC)
From: [identity profile] foxhack.livejournal.com
I would suggest sending an email to the address you sent the payment to.

LJ Messaging well, plain sucks.

So very this.

Date: 2011-11-10 04:51 pm (UTC)
From: [identity profile] snobahr.livejournal.com
Sometimes it's been over a week before I get notification of a private message via LJ. Email takes only up to an hour, and I use gmail. LJ private messaging is very unreliable.

Date: 2011-11-10 01:16 am (UTC)
From: [identity profile] morti-macabre.livejournal.com
Oooh, I remember that head.

Hope things work out well for you. Maybe they just got tied-up in the move?

Who knows. Good luck, though. :) Like everyone else said-- try sending an e-mail saying you'll file a dispute and then do so if they fail to respond.

Date: 2011-11-10 02:29 am (UTC)
From: [identity profile] skirtandzy.livejournal.com
If I recall correctly, she is in the process of moving.
I want to say that I remember her saying something about limited contact for the time being, due to that.

My best suggestion would be to see if you can find someone closer to her, to relay the message.

Date: 2011-11-10 03:50 am (UTC)
From: [identity profile] poizenkat.livejournal.com
If you have an FA and haven't contacted her, you should! http://www.furaffinity.net/user/tailbiter/ she seems to have been active there a few days ago.

Best of luck!

Date: 2011-11-10 03:52 am (UTC)
From: [identity profile] poizenkat.livejournal.com
*contacted her THERE

Date: 2011-11-10 04:57 am (UTC)
From: [identity profile] magicalmooch.livejournal.com
her FA says she has moved officially the 6th but has no internet yet.
(screened comment)

Mod speaking

Date: 2011-11-23 12:28 pm (UTC)
From: [identity profile] kerstin-orion.livejournal.com
You need to go here: http://artists-beware.livejournal.com/profile

And click "Post" on the top-right in order to submit a post.

However, before it can be approved, your post needs more proof in the form of screen-caps of your transaction. For example, your payment to her, notes/emails between you and her about the transaction, her journals mentioning the commissions, etc. If you paid via PayPal, you can look up in your transaction history to see when you first sent the payment.

Be sure to block out any real names from the PayPal screencap, and block out any email addresses from the email screencaps if those emails aren't generally available to the public.

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