Commissioner Beware: Dogpuke (FA)

[syrae-universe.livejournal.com]

WHO: Dogpuke

WHERE: http://www.furaffinity.net/

WHAT: One digital Lineart pinup of their character. (Completed on May 30th, 2012)

WHEN: May 20st, 2012 (Payment was made on May 20th, 2012)

PROOF:
Notes
http://img.photobucket.com/albums/v112/Syrae_Universe/Other%20stuff/NOTE.png
http://img.photobucket.com/albums/v112/Syrae_Universe/Other%20stuff/NOTE_COMPLETE.png
http://img.photobucket.com/albums/v112/Syrae_Universe/Other%20stuff/NOTE_OUTBOX_NORESPONCE.png

Link that proves it was completed. (Tumblr)

Emails:
http://img.photobucket.com/albums/v112/Syrae_Universe/Other%20stuff/EMAIL3.png
http://img.photobucket.com/albums/v112/Syrae_Universe/Other%20stuff/EMAIL2.png
http://img.photobucket.com/albums/v112/Syrae_Universe/Other%20stuff/Paypalinfo.png


EXPLAIN:

   Okay. This commissioner sent me notes on both accounts for both a furcadia portrait and a digital pinup of their character. I told them that ports are closed (Due to certain reasons I won't go in) and that the others are opened. She sent me 25.00 USD via PayPal on the 20th of May. After it was done, I posted it up on my tumblr account since I only posted up on my galleries on Saturdays only. It saves me the hassle.

Around June 1st, I get this email from PayPal that the commissioner opened a claim to get their money back after I just finished it. As shown above, I sent a note asking why is she filing a claim, but didn't get an answer. So, I returned to give evidence to Paypal stating that I did what I was paid to, showed evidence and turned it in (gone now since they moved on with the claim.) since they are not going to respond to me immediately. I know they've read the email but said nothing or had given me an excuse.

Today, I received an email from paypal that the credit card company took their money. In result of this, the chargeback settlement fee was 20.00, which left me 9.03 in the red (Which usually entails that I am in the negative.) I was very upset about this because I'm never in the negatives. I did call paypal about it and they are disputing it with the company on my behalf. They also put back the chargeback fee so I'm no longer in the negative. I've still yet to get a reason behind this and I've talked to a few other artists that have yet to be paid by this commissioner. I wanted to leave a forewarning about this person in particular because you might get conned out of your hard earned money.

This has still yet to be resolved since I didn't get my money back for drawing this picture in particular. All screenshots are posted above. Actual name of commissioner has been removed. Mine has not.

Update: Sadly, I got an email back regarding my dispute and it reads:

"As you know, we have been using the information you provided to dispute a
chargeback filed against the transaction detailed below. Despite our best
efforts, the buyer's credit card company decided in favor of the buyer.

Unfortunately, we do not control the outcome of the chargeback decision
reached by the buyer's issuing bank in a credit card transaction. By
accepting the terms of the PayPal User Agreement, you agreed to accept the
decision of the issuing bank as final and legally binding for this type of
dispute."

So I didn't get my money back.

Comments

MOD NOTE

[oceandezignz.livejournal.com]

Hey Syrae, could you PLEASE insert an LJ-cut into your post? I approved it because it is seriously uncool for a customer to chargeback on completed work, but your caps are very large.

So either insert an LJ-cut or turn your images into links please!

Put this above "PROOF":
<lj-cut text="Read more">

Put this at the end of your post:
</lj-cut>

Members: DO NOT MAKE "LJ-CUT THIS" COMMENTS THE OFFICIAL REQUEST HAS BEEN MADE

Re: MOD NOTE

[syrae-universe.livejournal.com]

Since I'm having issues with the html link, I made them links instead. D:

[oceandezignz.livejournal.com]

Also, if I were you, I would immediately go and change the online visible file on your Tumblr to have a large "UNPAID" watermark on it due to this chargeback.

Thankfully you never got a chance to deliver the high-res file.

[syrae-universe.livejournal.com]

Done and done. Thank you!

and I'm glad I didn't.

[starinthegutter.livejournal.com]

Beware well warranted, thanks for the warning!

[foxhack.livejournal.com]

I suggest using another image site, Photobucket resized everything and made the text nigh-unreadable.

[chrisfoxx.livejournal.com]

I can tell you exactly why he asked for his money back. He's out to get free art and doesn't care about screwing people to do it. His kind are thankfully few and far between, but they're nothing new, and as tight as this community is he won't be playing these games anytime soon. You could also possibly file a charge of fraud and/or petty theft against him; you don't know who he is but Paypal does. Me, I wouldn't think twice about doing it.

I have a feeling this dispute'll end in your favor, as it should.

Perhaps a good thing he didn't ask for anything X-rated, Paypal would've K-lined your account because they'd say you were using their system to receive money for selling adult material :P

[sigilgoat.livejournal.com]

As an aside, PayPal has a few conflicting statements about using their services for adult material. It depends mostly on who you talk to in their support team.

[kayla-la.livejournal.com]

Hey, I see you commented on dogpuke's FA. Please don't do that, we have a rule that third parties are not to contact people featured here. Please read the rules on our profile page before participating further, this is your first warning.

[latiro.livejournal.com]

yikes! Preemptively blocking! Beware well deserved!

[thaily.livejournal.com]

Same, le blocked!

[cyiakanami.livejournal.com]

That's so upsetting. Blocked as well.

[lackoflollies.livejournal.com]

Blocked, black-listed, and warning my other artist friends.

[kinas.livejournal.com]

Okay, I'm a little new to this: How does one blacklist on FA?

[puritikoneko.livejournal.com]

Ick. What an absolutely rotten thing to do to someone who's done a service for them. I'm really hoping Pay-Pal sides with you on this one, OP.

[coyote-feathers.livejournal.com]

Glad to see this here. He pulled the same thing on a very close friend of mine who due to past transgressions cannot post here. I'm very, VERY glad to see this kind of activity being posted and artists warned as they should be!

[syrae-universe.livejournal.com]

Tell them to kindly email me and I'll put them on the list of who this person has done it to.

The more, the merrier.

[cesarin.livejournal.com]

did this individual do this same thing to more people?

[starinthegutter.livejournal.com]

Looks like it, through comments on their FA profile one other person was ripped off... : /

[tunavoice.livejournal.com]

My god, I'm so sorry this happened to you, OP.
That's just an awful thing to do.

[mikaufoxy.livejournal.com]

Thanks for the warning. The person is blocked, blacklisted, and will be warning my artistic friends.

[shukivengeance.livejournal.com]

Thank you for coming forward about this Syrae, but I'd like to ask that you remove the list of other people this has happened to. We have a rule against proxy bewares and since the post is a review/warning of your experience with this person the mod team would like to keep it that way.

[syrae-universe.livejournal.com]

Done and done

[magusmanx.livejournal.com]

I'd also post this on Furcadia Art Zone, especially if you know the person's Furc name/names.

[syrae-universe.livejournal.com]

Did just that. Thank you. C:

[lemon-dip.livejournal.com]

had this happen to me before.. not pleasant but hopefully its resolved!

Sad how people think its ok with theft..

[teekchan.livejournal.com]

I'd report him to FA as well, he'll get banned for scamming.

[syrae-universe.livejournal.com]

Already have.

[kwolf13.livejournal.com]

Wow. That's all I can say is wow. It's situations like this that sometimes make me reluctant to do online commissions at all. But, it is a risky business, and sadly you sometimes run into idiots like this.

Beware well received and I will be blacklisting this person. Hopefully Paypal will get this sorted out for you, and FA will get this person removed to avoid letting them do this again.

Reporting to FA

[lilly-corthaine.livejournal.com]

I have heard artists getting scammed before, and getting reported to the FA admins.
Would that also apply to dogpuke? Technically didn't he did steal art by filing a chargeback.

Re: Reporting to FA

[sigilgoat.livejournal.com]

FA currently does not have an official stance on spammers, but it's good to report people anyway so there's some documentation on their behavior.

[flamingmoes.livejournal.com]

Same thing happened to me. I sent paypal a screenshot of the proof I sent her the drawing she paid for. Still no word on this.