[identity profile] frostfoot.livejournal.com posting in [community profile] artists_beware
WHO:  Marbles Skunk 
http://www.furaffinity.net/user/marblesbravetail/

http://www.facebook.com/MarblesBravetail


WHERE:  Over FA and, briefly over Facebook. 

WHAT:  A pre-made Coatimundi Character in which she was selling with another character,. http://www.furaffinity.net/view/6935026/
http://www.furaffinity.net/journal/3383844/



The beginning of the transaction: http://www.furaffinity.net/view/7830188/



WHEN: Roughly Two months ago, I saw Marbles was selling a few characters, one of them 'Tori', a coatimundi, caught my eye and I inquired about a price, which is where the transaction started (on the submission advertising the character.) 

Submission page offering character for sale -http://www.furaffinity.net/view/7830188/ (Our initial conversation can be seen in the comments.) 

Screencap(s) of comments :

1:) http://i1117.photobucket.com/albums/k590/Serallis/marblesbeginning.png

2.) http://i1117.photobucket.com/albums/k590/Serallis/marblesbeginning2.png

-Then I paid on May 5th, 2012.
Paypal screenshot:  http://i1117.photobucket.com/albums/k590/Serallis/1111marblespaymentpaypal.png

I waited for a while, then a few things happened (unrelated life things) and I ended up forgetting all about the character purchase until very recently, last tuesday; (July 2nd) 

I decided to give her a friendly poke/reminder on facebook to check in. 

A day passed, nothing, she had been active on facebook, 'liking' things and made a comment to someone. Feeling worried that I was being blown off, I sent a second poke that night, this time voicing my concerns, this is where the situation escalates; 

1.) Screencap 1/2 .)  http://i1117.photobucket.com/albums/k590/Serallis/marblesscreenshot1-1.png

2.) Screencap 2/2 ) http://i1117.photobucket.com/albums/k590/Serallis/marblesscreenshot2-1.png

As seen in the screenshot, I was met with attitude and swears and aggression. Despite being taken back, and a bit insulted, I tried to approach the situation as civil as possible. I decided there, by her attitude and failure to deliver initially, that I wanted a full refund, as I had not even used the character anyways.  She accused me of shorting her on an (unrelated) refund issued recently. I tried to explain a bit of why the payments ere either cents or a few dollars short (paypal fee.) She refunded me in full (17 usd) then on the note of "Fine I sent it back now leave me alone."

Although I was refunded in full after a bit of negotiating, I feel her behavior and attitude alone warrants a beware here. Very off putting in a transaction.  


PROOF:  (See above section.) 

EXPLAIN: (See above section, ) 

EDIT: Edited the screenshot links to hide involved parties (real) names
 




Page 1 of 5 << [1] [2] [3] [4] [5] >>

Date: 2012-07-09 12:49 am (UTC)
From: [identity profile] kerstin-orion.livejournal.com
Approved, but please censor out the person's real name from the PayPal screencap.

Date: 2012-07-09 12:58 am (UTC)
From: [identity profile] ducttapeninja.livejournal.com
... Wow, her first reply to you in that screencap is absolutely appalling. I'm really sorry you had to put up with that. I can't understand why she freaked out at you so bad in that Facebook thread, even. O.o

Her attitude's been absolutely rotten anyway, especially lately-- I'm surprised people are even willing to work with her at all. :/ Any time I've seen her around FA it's always been either grossly rude comments, insulting people, or just straight-up trying to pick fights with people over fursuits or something.

At the very least, it's good that you got your full refund in the end.

Date: 2012-07-09 12:59 am (UTC)
From: [identity profile] sunhawk.livejournal.com
Whoa, talk about an inappropriately hostile reaction to your reasonable concerns and questions @_@ Beware indeed!

Date: 2012-07-09 01:13 am (UTC)
From: [identity profile] tunavoice.livejournal.com
WOW. What a horrible attitude. Beware well warranted. I'm very sorry you had to deal with this.

Date: 2012-07-09 01:26 am (UTC)
From: [identity profile] skittlewolf.livejournal.com
Wow. Hiatus or not, you still have to do what you owe people. :/

Date: 2012-07-09 01:38 am (UTC)
From: [identity profile] taasla.livejournal.com
Oh my gosh, no. No no, that's a terrible way to treat someone. Definitely avoiding her.

Date: 2012-07-09 01:46 am (UTC)
From: [identity profile] zaulankris.livejournal.com
That reminds me! Does using the PP refund function fully refund the other person, including the fee? I think it does, but I've never used it before so I'm not sure (I was refunded by someone once but they sent it as a personal transaction to keep PayPal from touching it, I guess).

And sorry you had to go through that, I have no idea why she feels she has to be so hostile to everyone :(

Date: 2012-07-09 01:54 am (UTC)

Date: 2012-07-09 01:54 am (UTC)
From: [identity profile] kohaku-chimaera.livejournal.com
Woah that is just...Bad. Why would anyone react that way to such a simple question?? D:
Is she still burned about being called out for sucking up to Rarakie or what? There's literally no excuse for that kind of behavior!

Date: 2012-07-09 01:57 am (UTC)
From: [identity profile] zaulankris.livejournal.com
Thank you <3

Date: 2012-07-09 02:00 am (UTC)
From: [identity profile] breakspire.livejournal.com
it does

when I refund people and can't use that function for whatever reason I add in the fee amount so they get the full refund. it's not really fair to make people pay fees for a refund...

(frozen)

Date: 2012-07-09 02:03 am (UTC)
From: [identity profile] genkigami.livejournal.com
Good Lord what's with the snippiness? I knew she had a bad attitude from how she treated people who dare questioned her god Rarakie but if this is how she treats customers she shouldn't have any.

Date: 2012-07-09 02:17 am (UTC)
From: [identity profile] alex-dachshund.livejournal.com
As a former friend, I constantly had to put up with her behavior like this all the time. x__x I finally decided after she rudely snapped at me on the Rarakie review, to just stop being friends with her. I didn't know she acted like this to others too. It's really sad to hear.

(frozen)

Date: 2012-07-09 02:18 am (UTC)
From: [identity profile] dragontripmon.livejournal.com
Wait so this artist has had a history before of how she treats people? Though what did you mean by her god Rarakie?

(frozen)

Date: 2012-07-09 02:20 am (UTC)
From: [identity profile] xisidereal.livejournal.com
She did a huge amount of White Knighting for Rarakie in regards to her shittastic fursuit reviews.

Date: 2012-07-09 02:26 am (UTC)
From: [identity profile] jibacoil.livejournal.com
Isn't selling a character design something that doesn't involve additional work for the artist anyway?

Unless I missed some info, all she would've had to do was confirm that she received the payment and given the purchaser and something along the lines of "Okay, the character's yours now.", which makes the attitude even more mind-boggling, IMO.

Date: 2012-07-09 02:29 am (UTC)
From: [identity profile] xisidereal.livejournal.com
If I'm reading it right, it was also mailing the ref to the new owner, which never happened.

Date: 2012-07-09 02:33 am (UTC)
From: [identity profile] jibacoil.livejournal.com
I just went back and noticed that part, but yeah. Throwing a picture in the mail is (usually) a lot less work than making any new piece of art.

(frozen)

Date: 2012-07-09 02:49 am (UTC)
From: [identity profile] ducttapeninja.livejournal.com
Marbles has this... Almost creepy obsession with Rarakie (Although there have been... Stories coming out as to why that is). Rarakie's more recent suits haven't been the best quality, and anybody who talks about them as being anything less than perfect is usually met with really rude and accusatory comments, as well as really bizaare statements like "Oh well then I guess you must hate my boyfriend's suit, too!" (and then freak out when people don't gush over that suit and claim that "This isn't about my boyfriend's suit, why are you people getting so fussy?!")

From what I've seen, she gets really nasty at anybody who offers her any level of criticism, or disagree with her in any way, and then when she backpedals she pulls the "I didn't take my meds today" card to try and excuse herself from taking responsibility for her actions.

She's just... A really bizarrely aggressive person, and a lot of people have had to deal with this sort of behavior from her. :/

(frozen)

Date: 2012-07-09 02:55 am (UTC)
From: [identity profile] alex-dachshund.livejournal.com
She whiteknighted Rarakie in the recent Senti review on the FursuitMakerReviews group and snapped at and left provoking comments towards me and a few others.

(frozen)

Date: 2012-07-09 03:04 am (UTC)
From: [identity profile] dragontripmon.livejournal.com
Wow that is really disturbing comming from someone like her. Though wow getting nasty over criticism i can see why not most people who want criticism don't get any.

Date: 2012-07-09 03:29 am (UTC)
From: [identity profile] mgsfriedchicken.livejournal.com
Wow, that's rude. Not dealing with her!

Date: 2012-07-09 04:35 am (UTC)
From: [identity profile] growly.livejournal.com
I agree completely, and endeavor to send complete refunds in the rare instances I have to send them.

Date: 2012-07-09 04:58 am (UTC)
From: [identity profile] lackoflollies.livejournal.com
Kerrrr blocked~!
Page 1 of 5 << [1] [2] [3] [4] [5] >>

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